Tag Archives: General Data Protection Regulation

Data Sovereignty – A boon or a bane?

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Data across borders – Data Sovereignty

I really did not want to write Data Sovereignty in the way I have written it now. I wanted to write it in a happy manner, but as recent circumstances appeared, the outlook began to dim. I apologize if my commentary is bleak.

Last week started very well. I was preparing for the iXsystems™ + Nextcloud webinar on Wednesday, August 25th 2021. After talking to the wonderful folks at Nextcloud (Thanks Markus, Uwe and Maxime!), the central theme of the webinar was on Data Sovereignty and Data Control. The notion of GDPR (General Data Protection Regulation) has already  permeated into EU (European Union) entities, organizations and individuals alike, and other sovereign states around the world are following suit. Prominent ones on my radar in the last 2 years were the California Consumer Privacy Act (CCPA) and Vietnam Personal Data Protection Act 2020.

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Malaysia data privacy is still shambolic

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2 years ago, I wrote an article on LinkedIn titled “Malaysia, when will you take data privacy seriously?“. What has changed? Very little. 

Last Friday I received an SMS and a WhatsApp message from an ex-bank employee who was terminated from a complaint I made (not about him) about the bank violating my data privacy. The bank and/or their agents have been calling my number for several years (more than 5), and I have made numerous (many, many) requests not to be called or have my name deleted from their calling database. This has fallen into deaf ears until I decided to take matters into my own hands.

Red means NO!

In May of this year, I decided to use Twitter to tweet my unpleasant experiences and my displeasure to the bank’s Twitter handle. They responded with canned replies and made promises that really did not amount to anything. Right after my 2nd last complaint to date, the following day I got another telemarketer from the bank calling me (again) trying to sell me their insurance package. By now, I already got their head of customer advocacy center’s contact and I called him to complain again. This complaint got this telemarketer from the bank fired. Friday, this ex-employee sent me a WhatsApp and an SMS message telling his side of the story, asked me to withdraw my complaint and have him reinstated.

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