Digital Transformation means Change in People

I wrote about Digital Transformation a few weeks ago. In the heart of it, People are the real key to the transformation of every organization. Following up what I described earlier, Change is the factor that People in every organization have to embrace.

Drowning and going blind

We are swarmed by technology. We are inundated with everything digital and we are attracted to the latest buzz and hype. In the sea of it all, these things have made us, the People reliant of technology. This reliance, this needy dependency, has made us complacent. We settle because the boring and mundane tasks have been taken away from us. Moreover, the constant firehose feeding our lives has created “digital drowning“, a situation I would like describe as gasping for a breather to think clearly. We are bogged by digital quagmire, blinded by what shiny things and we lose sight of the strategic focus.

We shrivel and we go back to what we think is our comfort zone.

Change is constant and uncomfortable

I once read that our known comfort zone is no longer our safety zone. That idea of everyone’s safety zone has been obliterated aeons ago. I love the following quote from Seth Godin, my absolute marketing guru.

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As he rightly pointed out, “There is no ‘ever after’. There’s just the chaos of now“. We don’t arrive at a comfortable place after the change. There is no comfortable place or safety place for that matter … at all. The Digital Transformation or what ever Information Age we described our generation earlier, is constant change. We have to ride the hungry bear and we have to saddle the ferocious dragon at all times. We have to learn to ride the bucking bronco!

So, we learn. We change and change. Continue reading

Secure Private Sync and Share with EasiShare

Shadow IT /sh-A-doE  Eye-Tee/

noun: An IT project outside the organization IT department’s domain and often unapproved. A dark area.

verb: A defiant user-level practice to perform IT activities where the organization’s IT department has little or no control.

Shadow IT or Stealth IT

There was a BYOD (bring your own device) craze about a decade ago. The darling of the BYOD craze, Dropbox was on every vendor’s lips and many look-a-likes sprouted like mushrooms. Microsoft OneDrive (previously known as SkyDrive), Google Drive, and of course, Dropbox and many others are still serving a growing customer base, together with many others. But most of them have taken a different, more mature form, a market where Gartner has defined as Enterprise File Sync and Share several years ago. And today, that market is shifting again, and soon to be known as Content Collaboration Platform.

But Shadow IT remains where many users are facing challenges with their IT department. Rigid, archaic, and difficult have forced end users to take matters into their own hands to share files, away from the controls and structures. And those free GBs from those cloud storage providers looked so tempting …

The picture above is someone unlocking a safe. I have literally seen an IT department keeping their files on disks and then keep them in a safe! When they want to share it, they have to run the safe combinations to bring out the disks, and they did it in front of me. It was funny then but the paranoia is real! Some IT departments are really that pain-in-the-a$$.

A business risk

Shadow IT is a risk. Security is often the touted risk, but the issue goes beyond just security. Often, the compromised issue represents a degradation of the company’s brand, image and customer confidence, and could lead to negative reverberation of the company’s business.

Time to regain control and secure file access

EasiShare, a private military-grade, enterprise file sync and share platform is a solution I am exploring. It is similar to the Dropbox concept many are familiar with, but without the security concerns and heavy applications of Dropbox, OneDrive or Google Drive.

Many organizations in Malaysia have expressed concerns about data privacy and security. And this is a great opportunity for Malaysian companies to consider data privacy and security seriously, especially with Shadow IT looming to comprise the control of the IT departments.

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Hybrid is the new Black

It is hard for enterprise to let IT go, isn’t it?

For years, we have seen the cloud computing juggernaut unrelenting in getting enterprises to put their IT into public clouds. Some of the biggest banks have put their faith into public cloud service providers. Close to home, Singapore United Overseas Bank (UOB) is one that has jumped into the bandwagon, signing up for VMware Cloud on AWS. But none will come bigger than the US government Joint Enterprise Defense Infrastructure (JEDI) project, where AWS and Azure are the last 2 bidders for the USD10 billion contract.

Confidence or lack of it

Those 2 cited examples should be big enough to usher enterprises to confidently embrace public cloud services, but many enterprises have been holding back. What gives?

In the past, it was a matter of confidence and the FUDs (fears, uncertainties, doubts). News about security breaches, massive blackouts have been widely spread and amplified to sensationalize the effects and consequences of cloud services. But then again, we get the same thing in poorly managed data centers in enterprises and government agencies, often with much less fanfare. We shrug our shoulder and say “Oh well!“.

The lack of confidence factor, I think, has been overthrown. The “Cloud First” strategy in enterprises in recent years speaks volume of the growing and maturing confidence in cloud services. The poor performance and high latency reasons, which were once an Achilles heel of cloud services, are diminishing. HPC-as-a-Service is becoming real.

The confidence in cloud services is strong. Then why is on-premises IT suddenly is a cool thing again? Why is hybrid cloud getting all the attention now?

Hybrid is coming back

Even AWS wants on-premises IT. Its Outposts offering outlines its ambition. A couple of years earlier, the Azure Stack was already made beachhead on-premises in its partnership with many server vendors. VMware, is in both on-premises and the public clouds. It has strong business and technology integration with AWS and Azure. IBM Cloud, Big Blue is thinking hybrid as well. 2 months ago, Dell jumped too, announcing Dell Technologies Cloud with plenty of a razzmatazz, using all the right moves with its strong on-premises infrastructure portfolio and its crown jewel of the federation, VMware. Continue reading

Storage Performance Considerations for AI Data Paths

The hype of Deep Learning (DL), Machine Learning (ML) and Artificial Intelligence (AI) has reached an unprecedented frenzy. Every infrastructure vendor from servers, to networking, to storage has a word to say or play about DL/ML/AI. This prompted me to explore this hyped ecosystem from a storage perspective, notably from a storage performance requirement point-of-view.

One question on my mind

There are plenty of questions on my mind. One stood out and that is related to storage performance requirements.

Reading and learning from one storage technology vendor to another, the context of everyone’s play against their competitors seems to be  “They are archaic, they are legacy. Our architecture is built from ground up, modern, NVMe-enabled“. And there are more juxtaposing, but you get the picture – “We are better, no doubt“.

Are the data patterns and behaviours of AI different? How do they affect the storage design as the data moves through the workflow, the data paths and the lifecycle of the AI ecosystem?

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The Heart of Digital Transformation is …

Businesses have taken up Digital Transformation in different ways and at different pace. In Malaysia, company boardrooms are accepting Digital Transformation as a core strategic initiative, crucial to develop competitive advantage in their respective industries. Time and time again, we are reminded that Data is the lifeblood and Data fuels the Digital Transformation initiatives.

The rise of CDOs

In line with the rise of the Digital Transformation buzzword, I have seen several unique job titles coming up since a few years ago. Among those titles, “Chief Digital Officer“, “Chief Data Officer“, “Chief Experience Officer” are some eye-catching ones. I have met a few of them, and so far, those I met were outward facing, customer facing. In most of my conversations with them respectively, they projected a front that their organization, their business and operations have been digital transformed. They are ready to help their customers to transform. Are they?

Tech vendors add more fuel

The technology vendors have an agenda to sell their solutions and their services. They paint aesthetically pleasing stories of how their solutions and wares can digitally transform any organizations, and customers latch on to these ‘shiny’ tech. End users get too fixated that technology is the core of Digital Transformation. They are wrong.

Missing the Forest

As I gather more insights through observations, and more conversations and more experiences, I think most of the “digital transformation ready” organizations are not adopting the right approach to Digital Transformation.

Digital Transformation is not tactical. It is not a one-time, big bang action that shifts from not-digitally-transformed to digitally-transformed in a moment. It is not a sprint. It is a marathon. It is a journey that will take time to mature. IDC and its Digital Transformation MaturityScape Framework is spot-on when they first released the framework years ago.

IDC Digital Transformation Maturityscape

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