“I want to put in my own hard disk”

I want to put in my own hard disk“.

If a customer ever utter that sentence, it will trigger a storage vendor meltdown. Panic buttons, alarm bells, and everything else that will lead a salesman to go berserk. That’s a big NO, NO!

For decades, storage vendors have relied on proprietary hardware to keep customers in line, and have customers continue to sign hefty maintenance contracts until the next tech refresh. The maintenance contract, with support, software upgrades and hardware spares replacement, defines the storage networking industry that we are in. Even as some vendors have commoditized their hardware on the x86 platforms, and on standard enterprise hard disk drives (HDDs), NICs and HBAs, that openness and convenience of commodity hardware savings are usually not passed on the customers.

It is easy to explain to customers that keeping their enterprise data in reliable and high performance storage hardware with performance optimization and special firmware is paramount, and any unwarranted and unvalidated hardware would put the customer’s data at high risk.

There is a choice now. The ripple of enterprise-grade, open storage kernel and file system has just started its first ring, and we hope that this small ripple will reverberate across the storage industry in the next few years.

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