How well do you know your data and the storage platform that processes the data

Last week was consumed by many conversations on this topic. I was quite jaded, really. Unfortunately many still take a very simplistic view of all the storage technology, or should I say over-marketing of the storage technology. So much so that the end users make incredible assumptions of the benefits of a storage array or software defined storage platform or even cloud storage. And too often caveats of turning on a feature and tuning a configuration to the max are discarded or neglected. Regards for good storage and data management best practices? What’s that?

I share some of my thoughts handling conversations like these and try to set the right expectations rather than overhype a feature or a function in the data storage services.

Complex data networks and the storage services that serve it

I/O Characteristics

Applications and workloads (A&W) read and write from the data storage services platforms. These could be local DAS (direct access storage), network storage arrays in SAN and NAS, and now objects, or from cloud storage services. Regardless of structured or unstructured data, different A&Ws have different behavioural I/O patterns in accessing data from storage. Therefore storage has to be configured at best to match these patterns, so that it can perform optimally for these A&Ws. Without going into deep details, here are a few to think about:

  • Random and Sequential patterns
  • Block sizes of these A&Ws ranging from typically 4K to 1024K.
  • Causal effects of synchronous and asynchronous I/Os to and from the storage

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At the mercy of the cloud deity

Amazon Web Services (AWS) went down in the middle of last week. News of the outage were mentioned:

AWS Management Console unavailable error

Piling the misery

The AWS outage headlines attract the naysayers, the fickle armchair pundits, and the opportunists. Here are a few news articles that bring these folks to chastise the cloud giant.

Of course, I am one of these critics. I don’t deny that I am not. But I read this situation from a multicloud hyperbole of which I am not a fan. Too much multicloud whitewashing by vendors trying to pitch multicloud as a disaster recovery solution without understanding that this is easier said than done.

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Storage Elephant Compute Birds

Data movement is expensive. Not just costs, but also latency and resources as well. Thus there were many narratives to move compute closer to where the data is stored because moving compute is definitely more economical than moving data. I borrowed the analogy of the 2 animals from some old NetApp® slides which depicted storage as the elephant, and compute as birds. It was the perfect analogy, because the storage is heavy and compute is light.

“Close up of a white Great Egret perching on top of an African Elephant aa Amboseli national park, Kenya”

Before the animals representation came about I used to use the term “Data locality, Data Mobility“, because of past work on storage technology in the Oil & Gas subsurface data management pipeline.

Take stock of your data movement

I had recent conversations with an end user who has been paying a lot of dollars keeping their “backup” and “archive” in AWS Glacier. The S3 storage is cheap enough to hold several petabytes of data for years, because the IT folks said that the data in AWS Glacier are for “backup” and “archive”. I put both words in quotes because they were termed as “backup” and “archive” because of their enterprise practice. However, the face of their business is changing. They are in manufacturing, oil and gas downstream, and the definitions of “backup” and “archive” data has changed.

For one, there is a strong demand for reusing the past data for various reasons and these datasets have to be recalled from their cloud storage. Secondly, their data movement activities still mimicked what they did in the past during their enterprise storage days. It was a classic lift-and-shift when they moved to the cloud, and not taking stock of  their data movements and the operations they ran on these datasets. Still ongoing, their monthly AWS cost a bomb.

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What happened to NDMP?

The acronym NDMP shows up once in a while in NAS (Network Attached Storage) upgrade tenders. And for the less informed, NDMP (Network Data Management Protocol) was one of the early NAS data management (more like data mover specifications) initiatives to backup NAS devices, especially the NAS appliances that run proprietary operating systems code.

NDMP Logo

Backup software vendors often have agents developed specifically for an operating system or an operating environment. But back in the mid-1990s, 2000s, the internal file structures of these proprietary vendors were less exposed, making it harder for backup vendors to develop agents for them. Furthermore, there was a need to simplify the data movements of NAS files between backup servers and the NAS as a client, to the media servers and eventually to the tape or disk targets. The dominant network at the time ran at 100Mbits/sec.

To overcome this, Network Appliance® and PDC Solutions/Legato® developed the NDMP protocol, allowing proprietary NAS devices to run a standardized client-server architecture with the NDMP server daemon in the NAS and the backup service running as an NDMP client. Here is a simplified look at the NDMP architecture.

NDMP Client-Server Architecture

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The Starbucks model for Storage-as-a-Service

Starbucks™ is not a coffee shop. It purveys beyond coffee and tea, and food and puts together the yuppie beverages experience. The intention is to get the customers to stay as long as they can, and keep purchasing the Starbucks’ smorgasbord of high margin provisions in volume. Wifi, ambience, status, coffee or tea with your name on it (plenty of jokes and meme there), energetic baristas and servers, fancy coffee roasts and beans et. al. All part of the Starbucks™-as-a-Service pleasurable affair that intends to lock the customer in and have them keep coming back.

The Starbucks experience

Data is heavy and they know it

Unlike compute and network infrastructures, storage infrastructures holds data persistently and permanently. Data has to land on a piece of storage medium. Coupled that with the fact that data is heavy, forever growing and data has gravity, you have a perfect recipe for lock-in. All storage purveyors, whether they are on-premises data center enterprise storage or public cloud storage, and in between, there are many, many methods to keep the data chained to a storage technology or a storage service for a long time. The storage-as-a-service is like tying the cow to the stake and keeps on milking it. This business model is very sticky. This stickiness is also a lock-in mechanism.

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What the heck is Storage Modernization?

We often hear the word “modernization” thrown around these days. The push is to get the end user to refresh their infrastructure, and the storage infrastructure market is rife with modernization word. Is your storage ripe for “modernization“?

Many possibilities to modernize storage

To modernize, it has to be relative to legacy storage hardware, and the operating environment that came with it. But if the so-called “legacy” still does the job, should you modernize?

Big Data is right

When the word “Big Data” came into prominence a while back, it stirred the IT industry into a frenzy. At one point, Apache Hadoop became the poster elephant (pun intended) for this exciting new segment. So many Vs came out, but I settled with 4 Vs as the framework of my IT conversations. The 4Vs we often hear are:

  • Volume
  • Velocity
  • Variety
  • Veracity

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The future of Fibre Channel in the Cloud Era

The world has pretty much settled that hybrid cloud is the way to go for IT infrastructure services today. Straddled between the enterprise data center and the infrastructure-as-a-service in public cloud offerings, hybrid clouds define the storage ecosystems and architecture of choice.

A recent Blocks & Files article, “Broadcom server-storage connectivity sales down but recovery coming” caught my attention. One segment mentioned that the server-storage connectivity sales was down 9% leading me to think “Is this a blip or is it a signal that Fibre Channel, the venerable SAN (storage area network) protocol is on the wane?

Fibre Channel Sign

Thus, I am pondering the position of Fibre Channel SANs in the cloud era. Where does it stand now and in the near future? Continue reading

What If – The other side of Storage FUDs

Streaming on Disney+ now is Marvel Studios’ What If…? animated TV series. In the first episode, Peggy Carter, instead of Steve Rogers, took the super soldier serum and became the first Avenger. The TV series explores alternatives and possibilities of what we may have considered as precept and the order of things.

As storage practitioners, we are often faced with certain “dogmatic” arguments which were often a mix of measured actuality and marketing magic – aka FUD (fear, uncertainty, doubt). Time and again, we are thrown a curve ball, like “Oh, your competitor can do this. Can you?” Suddenly you are feeling pinned to a corner, and the pressure to defend your turf rises. You fumbled; You have no answer; Game over!

I experienced these hearty objections many times over. The best experience was one particular meeting I had during my early days with NetApp® in 2000. I was only 1-2 months with the company, still wet between the ears with the technology. I was pitching the SnapMirror® to Ericsson Malaysia when the Scandinavian manager said, “I think you are lying!“. I was lost without a response. I fumbled spectacularly although I couldn’t remember if we won or lost that opportunity.

Here are a few I often encountered. Let’s play the game of What If …?

What If …?

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Where are your files living now?

[ This is Part One of a longer conversation ]

EMC2 (before the Dell® acquisition) in the 2000s had a tagline called “Where Information Lives™**. This was before the time of cloud storage. The tagline was an adage of enterprise data storage, proper and contemporaneous to the persistent narrative at the time – Data Consolidation. Within the data consolidation stories, thousands of files and folders moved about the networks of the organizations, from servers to clients, clients to servers. NAS (Network Attached Storage) was, and still is the work horse of many, many organizations.

[ **Side story ] There was an internal anti-EMC joke within NetApp® called “Information has a new address”.

EMC tagline “Where Information Lives”

This was a time where there were almost no concerns about Shadow IT; ransomware were less known; and most importantly, almost everyone knew where their files and folders were, more or less (except in Oil & Gas upstream – to be told in later in this blog). That was because there were concerted attempts to consolidate data, and inadvertently files and folders, in the organization.

Even when these organizations were spread across the world, there were distributed file technologies at the time that could deliver files and folders in an acceptable manner. Definitely not as good as what we have today in a cloudy world, but acceptable. I personally worked a project setting up Andrew File Systems for Intel® in Penang in the mid-90s, almost joined Tacit Networks in the mid-2000s, dabbled on Microsoft® Distributed File System with NetApp® and Windows File Servers while fixing the mountains of issues in deploying the worldwide GUSto (Global Unified Storage) Project in Shell 2006. Somewhere in my chronological listings, Acopia Networks (acquired by F5) and of course, EMC2 Rainfinity and NetApp® NuView OEM, Virtual File Manager.

The point I am trying to make here is most IT organizations had a good grip of where the files and folders were. I do not think this is very true anymore. Do you know where your files and folders are living today? 

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