Category Archives: Veritas

Understanding security practices in File Synchronization

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Ho hum. Another day, and another data leak. What else is new?

The latest hullabaloo in my radar was from one of Malaysia’s reverent universities, UiTM, which reported a data leak of 11,891 student applicants’ private details including MyKad (national identity card) numbers of each individual. Reading from the news article, one can deduced that the unsecured link mentioned was probably from a cloud storage service, i.e. file synchronization software such as OneDrive, Google Drive, Dropbox, etc. Those files that can be easily shared via an HTTP/S URL link. Ah, convenience over the data security best practices. 

Cloud File Sync software

It irks me when data security practices are poorly practised. And it is likely that there is ignorance of data security practices in the first place.

It also irks me when many end users everywhere I have encountered tell me their file synchronization software is backup. That is just a very poor excuse of a data protection strategy, if any, especially in enterprise and cloud environments. Convenience, set-and-forget mentality. Out of sight. Out of mind. Right? 

Convenience is not data security. File Sync is NOT Backup

Many users are used to the convenience of file synchronization. The proliferation of cloud storage services with free Gigabytes here and there have created an IT segment based on BYOD, which transformed into EFSS, and now CCP. The buzzword salad involves the Bring-Your-Own-Device, which evolved into Enterprise-File-Sync-&-Share, and in these later years, Content-Collaboration-Platform.

All these are fine and good. The data industry is growing up, and many are leveraging the power of file synchronization technologies, be it on on-premises and from cloud storage services. Organizations, large and small, are able to use these file synchronization platforms to enhance their businesses and digitally transforming their operational efficiencies and practices. But what is sorely missing in embracing the convenience and simplicity is the much ignored cybersecurity housekeeping practices that should be keeping our files and data safe.

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Backup – Lest we forget

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World Backup Day – March 31st

Last week was World Backup Day. It is on March 31st every year so that you don’t lose your data and become an April’s Fool the next day.

Amidst the growing awareness of the importance of backup, no thanks to the ever growing destructive nature of ransomware, it is important to look into other aspects of data protection – both a data backup/recovery and a data security –  point of view as well.

3-2-1 Rule, A-B-C and Air Gaps

I highlighted the basic 3-2-1 rule before. This must always be paired with a set of practised processes and policies to cultivate all stakeholders (aka the people) in the organization to understand the importance of protecting the data and ensuring data recoverability.

The A-B-C is to look at the production dataset and decide if the data should be stored in the Tier 1 storage. In most cases, the data becomes less active and these datasets may be good candidates to be archived. Once archived, the production dataset is smaller and data backup operations become lighter, faster and have positive causation as well.

Air gaps have returned to prominence since the heightened threats on data in recent years. The threats have pushed organizations to consider doing data offsite and offline with air gaps. Cost considerations and speed of recovery can be of concerns, and logical air gaps are also gaining style as an acceptable extra layer of data. protection.

Backup is not total Data Protection cyberdefence

If we view data protection more holistically and comprehensively, backup (and recovery) is not the total data protection solution. We must ignore the fancy rhetorics of the technology marketers that backup is the solution to ensure data protection because there is much more than that.

The well respected NIST (National Institute of Standards and Technology) Cybersecurity Framework places Recovery (along with backup) as the last pillar of its framework.

NIST Cybersecurity Framework

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Nakivo Backup Replication architecture and installation on TrueNAS – Part 1

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Backup and Replication software have received strong mandates in organizations with enterprise mindsets and vision. But lower down the rung, small medium organizations are less invested in backup and replication software. These organizations know full well that they must backup, replicate and protect their servers, physical and virtual, and also new workloads in the clouds, given the threat of security breaches and ransomware is looming larger and larger all the time. But many are often put off by the cost of implementing and deploying a Backup and Replication software.

So I explored one of the lesser known backup and recovery software called Nakivo® Backup and Replication (NBR) and took the opportunity to build a backup and replication appliance in my homelab with TrueNAS®. My objective was to create a cost effective option for small medium organizations to enjoy enterprise-grade protection and recovery without the hefty price tag.

This blog, Part 1, writes about the architecture overview of Nakivo® and the installation of the NBR software in TrueNAS® to bake in and create the concept of a backup and replication appliance. Part 2, in a future blog post, will cover the administrative and operations usage of NBR.

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Please cultivate 3-2-1 and A-B-C of Data Management

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My Sunday morning was muddled 2 weeks ago. There was a frenetic call from someone whom I knew a while back and he needed some advice. Turned out that his company’s files were encrypted and the “backups” (more on this later) were gone. With some detective work, I found that their files were stored in a Synology® NAS, often accessed via QuickConnect remotely, and “backed up” to Microsoft® Azure. I put “Backup” in inverted commas because their definition of “backup” was using Synology®’s Cloud Sync to Azure. It is not a true backup but a file synchronization service that often mislabeled as a data protection backup service.

All of his company’s projects files were encrypted and there were no backups to recover from. It was a typical ransomware cluster F crime scene.

I would have gloated because many of small medium businesses like his take a very poor and lackadaisical attitude towards good data management practices. No use crying over spilled milk when prevention is better than cure. But instead of investing early in the prevention, the cure would likely be 3x more expensive. And in this case, he wanted to use Deloitte® recovery services, which I did not know existed. Good luck with the recovery was all I said to him after my Sunday morning was made topsy turvy of sorts.

NAS is the ransomware goldmine

I have said it before and I am saying it again. NAS devices, especially the consumer and prosumer brands, are easy pickings because there was little attention paid to implement a good data management practice either by the respective vendor or the end users themselves. 2 years ago I was already seeing a consistent pattern of the heightened ransomware attacks on NAS devices, especially the NAS devices that proliferated the small medium businesses market segment.

The WFH (work from home) practice trigged by the Covid-19 pandemic has made NAS devices essential for businesses. NAS are the workhorses of many businesses after all.  The ease of connecting from anywhere with features similar to the Synology® QuickConnect I mentioned earlier, or through VPNs (virtual private networks), or a self created port forwarding (for those who wants to save a quick buck [ sarcasm ]), opened the doors to bad actors and easy ransomware incursions. Good data management practices are often sidestepped or ignored in exchange for simplicity, convenience, and trying to save foolish dollars. Until ….

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The prudence needed for storage technology companies

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Blitzscaling has been on my mind a lot. Ever since I discovered that word a while back, it has returned time and time again to fill my thoughts. In the wake of COVID-19, and in the mire of this devastating pandemic, is blitzscaling still the right strategy for this generation of storage technology, hyperconverged, data management and cloud storage startups?

What the heck is Blitzscaling? 

For the uninformed, here’s a video of Reid Hoffman, co-founder of Linked and a member of the Paypal mafia, explaining Blitzscaling.

Blitzscaling is about hyper growing, scaling ultra fast and rocketing to escape velocity, at the expense of things like management efficiency, financial prudence, profits and others. While this blog focuses on storage companies, blitzscaling is probably most recognizable in the massive expansion of Uber (and contraction) a few years ago. In the US, the ride hailing war is between Uber and Lyft, but over here in South East Asia, just a few years back, it was between Uber and Grab. In China it was Uber and Didi.

From the storage angle, 2 segments exemplified the blitzscaling culture between 2015 and 2020.

  • All Flash Startups
  • Hyper Converged Infrastructure Startups

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Veaam to boost Cloud Data Management

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Cloud Data Management is a tricky word. Often vague, ambigious, how exactly would you define “Cloud Data Management“?

Fresh off the boat from Commvault GO 2019 in Denver, Colorado last week, I was invited to sample Veeam a few days ago at their Solution Day and soak into their rocketing sales in Asia Pacific, and strong market growth too. They reported their Q3 numbers this week, impressing many including yours truly.

I went to the seminar early in the morning, quite in awe of their vibrant partners and resellers activities and ecosystem compared to the tepid Commvault efforts in Malaysia over the past decade. Veeam’s presence in Malaysia is shorter than Commvault’s but they are able to garner a stronger following with partners and customers alike.

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Commvault big bet

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I woke up at 2.59am in the morning of Sept 5th morning, a bit discombobulated and quickly jumped into the Commvault call. The damn alarm rang and I slept through it, but I got up just in time for the 3am call.

As I was going through the motion of getting onto UberConference, organized by GestaltIT, I was already sensing something big. In the call, Commvault was acquiring Hedvig and it hit me. My drowsy self centered to the big news. And I saw a few guys from Veritas and Cohesity on my social media group making gestures about the acquisition.

I spent the rest of the week thinking about the acquisition. What is good? What is bad? How is Commvault going to move forward? This is at pressing against the stark background from the rumour mill here in South Asia, just a week before this acquisition news, where I heard that the entire Commvault teams in Malaysia and Asia Pacific were released. I couldn’t confirm the news in Asia Pacific, but the source of the news coming from Malaysia was strong and a reliable one.

What is good?

It is a big win for Hedvig. Nestled among several scale-out primary storage vendors and little competitive differentiation, this Commvault acquisition is Hedvig’s pay day.

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Did Cloud Kill LTFS?

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I like LTFS (Linear Tape File System). I was hoping it would take off but it has not. And looking at its future, its significance is becoming less and less relevant. I look if Cloud has been a factor in the possible demise of LTFS in the next few years.

What is LTFS?

In a nutshell, Linear Tape File System makes LTO tapes look like a disk with a file system. It takes a tape and divides it into 2 partitions:

  • Index Partition (XML Index Schema with file names, metadata and attributes details)
  • Data Partition (where the data resides)

Diagram from https://www.snia.org/sites/default/orig/SDC2011/presentations/tuesday/DavidPease_LinearTape_File_System.pdf

It has a File System module which is implemented in supported OS of Unix/Linux, MacOS and Windows. And the mounted file system “tape partition” shows up as a drive or device.

Assassination attempts

There were many attempts to kill off tapes and so far, none has been successful.

Among the “tape-killer” technologies, I think the most prominent one is the VTL (Virtual Tape Library). There were many VTLs I encountered during my days in mid-2000s. NetApp had Alacritus and EMC had Clariion Disk Libraries. There were also IBM ProtecTIER, FalconStor VTL (which is still selling today) among others and Sepaton (read in reverse is “No Tapes’). Sepaton was acquired by Hitachi Data Systems several years back. Continue reading →

Clever Cohesity

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[Preamble: I have been invited by GestaltIT as a delegate to their Tech Field Day for Storage Field Day 18 from Feb 27-Mar 1, 2019 in the Silicon Valley USA. My expenses, travel and accommodation were covered by GestaltIT, the organizer and I was not obligated to blog or promote their technologies presented at this event. The content of this blog is of my own opinions and views]

This is clever. This is very smart.

The moment the Cohesity App Marketplace pitch was shared at the Storage Field Day 18 session, somewhere in my mind, enlightenment came to me.

The hyperconverged platform for secondary data, or is it?

When Cohesity came into the scene, they were branded the latest unicorn alongside Rubrik. Both were gunning for the top hyperconverged platform for secondary data. Crazy money was pouring into that segment – Cohesity got USD250 million in June 2018; Rubrik received USD261 million in Jan 2019 – making the market for hyperconverged platforms for secondary data red-hot. Continue reading →

The Commvault 5Ps of change

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[Preamble: I have been invited by Commvault via GestaltIT as a delegate to their Commvault GO conference from Oct 9-11, 2018 in Nashville, TN, USA. My expenses, travel and accommodation are paid by Commvault, the organizer and I was not obligated to blog or promote their technologies presented at this event. The content of this blog is of my own opinions and views]

I am a delegate of Commvault GO 2018 happening now in Nashville, Tennessee. I was also a delegate of Commvault GO 2017 held at National Harbor, Washington D.C. Because of scheduling last year, I only managed to stay about a day and a half before flying off to the West Coast. This year I was given the opportunity to experience the full conference at Commvault GO 2018. And I was able to savour the energy, the mindset and the culture of Commvault this time around.

Make no mistakes folks, BIG THINGS are happening with Commvault. I can feel it with their people, with their partners and their customers at the GO conference. How so?

For one, Commvault is making big changes, from People, Process, Pricing, Products and Perception (that’s 5 Ps). Starting with Products, they have consolidated from 20+ products into 4, and simplifying the perception of how the industry sees Commvault. The diagram below shows the 4 products portfolio.

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