Category Archives: Backup

A Data Management culture to combat Ransomware

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On the road, seat belt saves lives. So does the motorcycle helmet. But these 2 technologies alone are probably not well received and well applied daily unless there is a strong ecosystem and culture about road safety. For decades, there have been constant and unrelenting efforts to enforce the habits of putting on the seat belt or the helmet. Statistics have shown they reduce road fatalities, but like I said, it is the safety culture that made all this happen.

On the digital front, the ransomware threats are unabated. In fact, despite organizations (and individuals), both large and small, being more aware of cyber-hygiene practices more than ever, the magnitude of ransomware attacks has multiplied. Threat actors still see weaknesses and gaps, and vulnerabilities in the digital realms, and thus, these are lucrative ventures that compliment the endeavours.

Time to look at Data Management

The Cost-Benefits-Risks Conundrum of Data Management

And I have said this before in the past. At a recent speaking engagement, I brought it up again. I said that ransomware is not a cybersecurity problem. Ransomware is a data management problem. I got blank stares from the crowd.

I get it. It is hard to convince people and companies to embrace a better data management culture. I think about the Cost-Benefits-Risk triangle while I was analyzing the lack of data management culture used in many organizations when combating ransomware.

I get it that Cybersecurity is big business. Even many of the storage guys I know wanted to jump into the cybersecurity bandwagon. Many of the data protection vendors are already mashing their solutions with a cybersecurity twist. That is where the opportunities are, and where the cool kids hang out. I get it.

Cybersecurity technologies are more tangible than data management. I get it when the C-suites like to show off shiny new cybersecurity “toys” because they are allowed to brag. Oh, my company has just implemented security brand XXX, and it’s so cool! They can’t be telling their golf buddies that they have a new data management culture, can they? What’s that?

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Understanding security practices in File Synchronization

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Ho hum. Another day, and another data leak. What else is new?

The latest hullabaloo in my radar was from one of Malaysia’s reverent universities, UiTM, which reported a data leak of 11,891 student applicants’ private details including MyKad (national identity card) numbers of each individual. Reading from the news article, one can deduced that the unsecured link mentioned was probably from a cloud storage service, i.e. file synchronization software such as OneDrive, Google Drive, Dropbox, etc. Those files that can be easily shared via an HTTP/S URL link. Ah, convenience over the data security best practices. 

Cloud File Sync software

It irks me when data security practices are poorly practised. And it is likely that there is ignorance of data security practices in the first place.

It also irks me when many end users everywhere I have encountered tell me their file synchronization software is backup. That is just a very poor excuse of a data protection strategy, if any, especially in enterprise and cloud environments. Convenience, set-and-forget mentality. Out of sight. Out of mind. Right? 

Convenience is not data security. File Sync is NOT Backup

Many users are used to the convenience of file synchronization. The proliferation of cloud storage services with free Gigabytes here and there have created an IT segment based on BYOD, which transformed into EFSS, and now CCP. The buzzword salad involves the Bring-Your-Own-Device, which evolved into Enterprise-File-Sync-&-Share, and in these later years, Content-Collaboration-Platform.

All these are fine and good. The data industry is growing up, and many are leveraging the power of file synchronization technologies, be it on on-premises and from cloud storage services. Organizations, large and small, are able to use these file synchronization platforms to enhance their businesses and digitally transforming their operational efficiencies and practices. But what is sorely missing in embracing the convenience and simplicity is the much ignored cybersecurity housekeeping practices that should be keeping our files and data safe.

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Beyond the WORM with MinIO object storage

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I find the terminology of WORM (Write Once Read Many) coming back into the IT speak in recent years. In the era of rip and burn, WORM was a natural thing where many of us “youngsters” used to copy files to a blank CD or DVD. I got know about how WORM worked when I learned that the laser in the CD burning process alters the chemical compound in a segment on the plastic disc of the CD, rendering the “burned” segment unwritable once it was written but it could be read many times.

At the enterprise level, I got to know about WORM while working with tape drives and tape libraries in the mid-90s. The objective of WORM is to save and archive the data and files in a non-rewritable format for compliance reasons. And it was the data compliance and data protection parts that got me interested into data management. WORM is a big deal in many heavily regulated industries such as finance and banking, insurance, oil and gas, transportation and more.

Obviously things have changed. WORM, while very much alive in the ageless tape industry, has another up-and-coming medium in Object Storage. The new generation of data infrastructure and data management specialists are starting to take notice.

Worm Storage – Image from Hubstor (https://www.hubstor.net/blog/write-read-many-worm-compliant-storage/)

I take this opportunity to take MinIO object storage for a spin in creating WORM buckets which can be easily architected as data compliance repositories with many applications across regulated industries. Here are some relevant steps.

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Truthful information under attack. The call for Data Preservation

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The slogan of The Washington Post is “Democracy Dies in Darkness“. Although not everyone agrees with the US brand of democracy, the altruism of WaPo‘s (the publication’s informal name) slogan is a powerful one. The venerable newspaper remains the beacon in the US as one of the most trustworthy sources of truthful, honest information.

4 Horsemen of Apocalypse with the 5th joining

Misinformation

Misinformation has become a clear and present danger to humanity. Fake news, misleading information, lies are fueling and propelling the propaganda and agenda of the powerful (and the deranged). Facts are blurred, obfuscated, and even removed and replaced with misinformation to push for the undesirable effects that will affect the present and future generations.

The work of SNIA®

Data preservation is part of Data Management. More than a decade ago, SNIA® has already set up a technical work group (TWG) on Long Term Retention and proposed a format for long-term storage of digital format. It was called SIRF (Self-contained Information Retention Format). In the words of SNIA®, “The SIRF format enables long-term physical storage, cloud storage and tape-based containers effective and efficient ways to preserve and secure digital information for many decades, even with the ever-changing technology landscape.”

I don’t think battling misinformation was SNIA®’s original intent, but the requirements for a vendor-neutral organization as such to present and promote long term data preservation is more needed than ever. The need to protect the truth is paramount.

SNIA® continues to work with many organizations to create and grow the ecosystem for long term information retention and data preservation.

NFTs can save data

Despite the hullabaloo of NFTs (non-fungible tokens), which is very much soiled and discredited by the present day cryptocurrency speculations, I view data (and metadata) preservation as a strong use case for NFTs. The action is to digitalize data into an NFT asset.

Here are a few arguments:

  1. NFTs are unique. Once they are verified and inserted into the blockchain, they are immutable. They cannot be modified, and each blockchain transaction is created with one never to be replicated hashed value.
  2. NFTs are decentralized. Most of the NFTs we know of today are minted via a decentralized process. This means that the powerful cannot (most of the time), effect the NFTs state according to its whims and fancies. Unless the perpetrators know how to manipulate a Sybil attack on the blockchain.
  3. NFTs are secure. I have to set the knowledge that NFTs in itself is mostly very secure. Most of the high profiled incidents related to NFTs are more of internal authentication vulnerabilities and phishing related to poor security housekeeping and hygiene of the participants.
  4. NFTs represent authenticity. The digital certification of the NFTs as a data asset also define the ownership and the originality as well. The record of provenance is present and accounted for.

Since NFTs started as a technology to prove the assets and artifacts of the creative industry, there are already a few organizations that playing the role. Orygin Art is one that I found intriguing. Museums are also beginning to explore the potential of NFTs including validating and verifying the origins of many historical artifacts, and digitizing these physical assets to preserve its value forever.

The technology behind NFTs are not without its weaknesses as well but knowing what we know today, the potential is evident and power of the technology has yet to be explored fully. It does present a strong case in preserving the integrity of truthful data, and the data as historical artifacts.

Protect data safety and data integrity

Misinformation is damaging. Regardless if we believe the Butterfly Effect or not, misinformation can cause a ripple effect that could turn into a tidal wave. We need to uphold the sanctity of Truth, and continue to protect data safety and data integrity. The world is already damaged, and it will be damaged even more if we allow misinformation to permeate into the fabric of the global societies. We may welcome to a dystopian future, unfortunately.

This blog hopes to shake up the nonchalant state that we view “information” and “misinformation” today. There is a famous quote that said “Repeat a lie often enough and it becomes the truth“. We must lead the call to combat misinformation. What we do now will shape the generations of our present and future. Preserve Truth.

WaPo “Democracy Dies in Darkness”

[ Condolence: Japan Prime Minister, Shinzo Abe, was assassinated last week. News sources mentioned that the man who killed him had information that the slain PM has ties to a religious group that bankrupted his mother. Misinformation may played a role in the killing of the Japanese leader. ]

Is there no end to the threat of ransomware?

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I find it blasphemous that with all the rhetoric of data protection and cybersecurity technologies and solutions in the market today, the ransomware threats and damages have grown proportionately larger each year. In a recent report by Kaspersky on Anti-Ransomware Day May 12th, 9 out of 10 of organizations previously attacked by ransomware are willing to pay again if attacked again. A day before my scheduled talk in Surabaya East Java 2 weeks’ back, the chatter through the grapevine was one bank in Indonesia was attacked by ransomware on that day. These news proved how virulent and dangerous the ransomware scourge is and has become.

And the question that everyone wants an answer to is … why are ransomware threats getting bigger and more harmful and there are no solutions to it? 

Digital transformation and its data are very attractive targets

Today, all we hear from the data protection and storage vendors are recovery, restore that data blah, blah, blah and more blah, blah, blahs. The end point EDR (endpoint detection and response) solutions say they can stop it; the cybersecurity experts preach depth in defense; and the network security guys say use perimeter fencing. And the anti-phishing chaps say more awareness and education required. One or all have not worked effectively these few years. Ransomware’s threats and damages are getting worse. Why?

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Stating the case for a Storage Appliance approach

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I was in Indonesia last week to meet with iXsystems™‘ partner PT Maha Data Solusi. I had the wonderful opportunity to meet with many people there and one interesting and often-replayed question arose. Why aren’t iX doing software-defined-storage (SDS)? It was a very obvious and deliberate question.

After all, iX is already providing the free use of the open source TrueNAS® CORE software that runs on many x86 systems as an SDS solution and yet commercially, iX sell the TrueNAS® storage appliances.

This argument between a storage appliance model and a storage storage only model has been debated for more than a decade, and it does come into my conversations on and off. I finally want to address this here, with my own views and opinions. And I want to inform that I am open to both models, because as a storage consultant, both have their pros and cons, advantages and disadvantages. Up front I gravitate to the storage appliance model, and here’s why.

My story of the storage appliance begins …

Back in the 90s, most of my work was on Fibre Channel and NFS. iSCSI has not existed yet (iSCSI was ratified in 2003). It was almost exclusively on the Sun Microsystems® enterprise storage with Sun’s software resell of the Veritas® software suite that included the Sun Volume Manager (VxVM), Veritas® Filesystem (VxFS), Veritas® Replication (VxVR) and Veritas® Cluster Server (VCS). I didn’t do much Veritas® NetBackup (NBU) although I was trained at Veritas® in Boston in July 1997 (I remembered that 2 weeks’ trip fondly). It was just over 2 months after Veritas® acquired OpenVision. Backup Plus was the NetBackup.

Between 1998-1999, I spent a lot of time working Sun NFS servers. The prevalent networking speed at that time was 100Mbits/sec. And I remember having this argument with a Sun partner engineer by the name of Wong Teck Seng. Teck Seng was an inquisitive fella (still is) and he was raving about this purpose-built NFS server he knew about and he shared his experience with me. I detracted him, brushing aside his always-on tech orgasm, and did not find great things about a NAS storage appliance. Auspex™ was big then, and I knew of them.

I joined NetApp® as Malaysia’s employee #2. It was an odd few months working with a storage appliance but after a couple of months, I started to understand and appreciate the philosophy. The storage Appliance Model made sense to me, even through these days.

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As Disk Drive capacity gets larger (and larger), the resilient Filesystem matters

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I just got home from the wonderful iXsystems™ Sales Summit in Knoxville, Tennessee. The key highlight was to christian the opening of iXsystems™ Maryville facility, the key operations center that will house iX engineering, support and part of marketing as well. News of this can be found here.

iX datacenter in the new Maryville facility

Western Digital® has always been a big advocate of iX, and at the Summit, they shared their hard disk drives HDD, solid state drives SSD, and other storage platforms roadmaps. I felt like a kid a candy store because I love all these excitements in the disk drive industry. Who says HDDs are going to be usurped by SSDs?

Several other disk drive manufacturers, including Western Digital®, have announced larger capacity drives. Here are some news of each vendor in recent months

Other than the AFR (annualized failure rates) numbers published by Backblaze every quarter, the Capacity factor has always been a measurement of high interest in the storage industry.

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Unstructured Data Observability with Datadobi StorageMAP

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Let’s face it. Data is bursting through its storage seams. And every organization now is storing too much data that they don’t know they have.

By 2025, IDC predicts that 80% the world’s data will be unstructured. IDC‘s report Global Datasphere Forecast 2021-2025 will see the global data creation and replication capacity expand to 181 zettabytes, an unfathomable figure. Organizations are inundated. They struggle with data growth, with little understanding of what data they have, where the data is residing, what to do with the data, and how to manage the voluminous data deluge.

The simple knee-jerk action is to store it in cloud object storage where the price of storage is $0.0000xxx/GB/month. But many IT departments in these organizations often overlook the fact that that the data they have parked in the cloud require movement between the cloud and on-premises. I have been involved in numerous discussions where the customers realized that they moved the data in the cloud moved too frequently. Often it was an erred judgement or short term blindness (blinded by the cheap storage costs no doubt), further exacerbated by the pandemic. These oversights have resulted in expensive and painful monthly API calls and egress fees. Welcome to reality. Suddenly the cheap cloud storage doesn’t sound so cheap after all.

The same can said about storing non-active unstructured data on primary storage. Many organizations have not been disciplined to practise good data management. The primary Tier 1 storage becomes bloated over time, grinding sluggishly as the data capacity grows. I/O processing becomes painfully slow and backup takes longer and longer. Sounds familiar?

The A in ABC

I brought up the ABC mantra a few blogs ago. A is for Archive First. It is part of my data protection consulting practice conversation repertoire, and I use it often to advise IT organizations to be smart with their data management. Before archiving (some folks like to call it tiering, but I am not going down that argument today), we must know what to archive. We cannot blindly send all sorts of junk data to the secondary or tertiary storage premises. If we do that, it is akin to digging another hole to fill up the first hole.

We must know which unstructured data to move replicate or sync from the Tier 1 storage to a second (or third) less taxing storage premises. We must be able to see this data, observe its behaviour over time, and decide the best data management practice to apply to this data. Take note that I said best data management practice and not best storage location in the previous sentence. There has to be a clear distinction that a data management strategy is more prudent than to a “best” storage premises. The reason is many organizations are ignorantly thinking the best storage location (the thought of the “cheapest” always seems to creep up) is a good strategy while ignoring the fact that data is like water. It moves from premises to premises, from on-prem to cloud, cloud to other cloud. Data mobility is a variable in data management.

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Building Trust in the Storage Brand

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Trust is everything. When done right, the brand is trust.

One Wikibon article last month “Does Hardware (still) Matter?” touched on my sentiments and hit close to the heart. As the world becomes more and more data driven and cloud-centric, the prominence of IT infrastructure has diminished from the purview of the boardroom. The importance of IT infrastructure cannot be discounted but in this new age, storage infrastructure has become invisible.

In the seas of both on-premises and hybrid storage technology solutions, everyone is trying to stand out, trying to eke the minutest ounces of differentiation and advantage to gain the customer’s micro-attention. With all the drum beatings, the loyalty of the customer can switch in an instance unless we build trust.

I ponder a few storage industry variables that help build trust.

Open source Communities and tribes

During the hey-days of proprietary software and OSes, protectionism was key to guarding the differentiations and the advantages. Licenses were common, and some were paired with the hardware hostid to create that “power combination”. And who can forget those serial dongles license keys? Urgh!!

Since the open source movement (Read The Cathedral and the Bazaar publication) began, the IT world has begun to trust software and OSes more and more. Open Source communities grew and technology tribes were formed in all types of niches, including storage software. Trust grew because the population of the communities kept the vendors honest. Gone are the days of the Evil Empire. Even Microsoft® became a ‘cool kid’.

TRUST

One open source storage filesystem I worked extensively on is OpenZFS. From its beginnings after Open Solaris® (remember build 134), becoming part of the Illumos project and then later in FreeBSD® and Linux upstream. Trust in OpenZFS was developed over time because of the open source model. It has spawned many storage projects including FreeNAS™ which later became TrueNAS®.

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The young report card on Decentralized Storage

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I kept this blog in my queue for over 4 months. I was reluctant to publish it because I thought the outrageous frenzies of NFTs (non-fungible tokens), metaverses and web3 were convoluting the discussions on the decentralized storage topic. 3 weeks back, a Google Trends search for these 3 opaque terms over 90 days showed that the worldwide fads were waning. Here was the Google Trends output on April 2, 2022:

Google Trends on NFT, metaverse and web3

Decentralized storage intrigues me. I like to believe in its potential and I often try to talk to people to strengthen the narratives, and support its adoption where it fits. But often, the real objectives of decentralized storage are obfuscated by the polarized conversations about cryptocurrencies that are pegged to their offerings, NFTs (non-fungible tokens), DAOs (decentralized autonomous organizations) and plenty of hyperboles with bewildering facts as well.

But I continue to seek sustainable conversations about decentralized storage without the sway of the NFTs or the cryptos. After dipping in my toes and experiencing with HODLers, and looking at the return to sanity, I believe we can discuss decentralized storage with better clarity now. The context is to position decentralized storage to the mainstream, specifically to business organizations already immersed in centralized storage. Here is my fledgling report card on decentralized storage.

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