What next after Cyber Resiliency?

There was a time some years ago when some storage vendors, especially the object storage ones, started calling themselves the “last line of defence”. And even further back, when the purpose-built backup appliances (PBBAs) first appeared, a very smart friend of mine commented that they shouldn’t call it “backup appliance”, but rather they should call it “restore appliance”. That was because the data restoration part, or to be more relevant in today’s context, data recovery is the key to a crucial line of defence against cybersecurity threats to data, especially ransomware. We have a saying in the industry. “Hundreds of good backups are not as good as one good restore.” Of course, this data restoration part has become more sophisticated in the data recovery processes.

In recent years, we also seen the amalgamation of both data protection species – the backup/restore side and the cybersecurity side – giving rise to the term and the proliferation of Cyber Resilience.

Dialing Cyber Resilience (Picture from tehtris.com)

I have no qualms or lack of confidence of the cyber resilience technologies. I am pretty sure they can do the job extremely well, so much so, that some give million dollars guarantees if ever their solution failed. Druva announced their Data Resiliency Guarantee of USD$10 million and Rubrik has their Ransomware Recovery Warranty.

Of course, these warranties and guarantees come with terms and conditions, and caveats and not everyone is besotted by these big numbers’ payout. My friend, Andrew Martin, wrote a tongue-in-cheek piece last year about Rubrik’s warranty guarantee in his Data Storage Asia blog last year, which discussed whether it was Rubrik’s genuineness or spuriousness that might win or lose customers’ affections. You should read his blog to decide.

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NIST CSF 2.0 brings Data Governance into the light

In the past weekend, I watched a CNA Insider video delving into Data Theft in Malaysia. It is titled “Data Theft in Malaysia: How your personal information may be exploited | Cyber Scammed”.

You can watch the 45-minute video below.

Such dire news is nothing new. We Malaysians are numbed to those telemarketers calling and messaging to offer their credit card services, loans, health spa services. You name it; there is something to sell. Of course, these “services” are mostly innocuous, but in recent years, the forms of scams are risen up several notches and severity levels. The levels of sophistication, the impacts, and the damages (counting financial and human casualties) have rocketed exponentially. Along with the news, mainstream and others, the levels of awareness and interests in data, especially PII (personal identifiable information) in Malaysians, are at its highest yet.

Yet the data theft continues unabated. Cybersecurity Malaysia (CSM), just last week, reported a 1,192% jump of data theft cases in Malaysia in 2023. In an older news last year, cybersecurity firm Surf Shark ranked Malaysia as the 8th most breached country in Q3 of 2023.
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A Data Management culture to combat Ransomware

On the road, seat belt saves lives. So does the motorcycle helmet. But these 2 technologies alone are probably not well received and well applied daily unless there is a strong ecosystem and culture about road safety. For decades, there have been constant and unrelenting efforts to enforce the habits of putting on the seat belt or the helmet. Statistics have shown they reduce road fatalities, but like I said, it is the safety culture that made all this happen.

On the digital front, the ransomware threats are unabated. In fact, despite organizations (and individuals), both large and small, being more aware of cyber-hygiene practices more than ever, the magnitude of ransomware attacks has multiplied. Threat actors still see weaknesses and gaps, and vulnerabilities in the digital realms, and thus, these are lucrative ventures that compliment the endeavours.

Time to look at Data Management

The Cost-Benefits-Risks Conundrum of Data Management

And I have said this before in the past. At a recent speaking engagement, I brought it up again. I said that ransomware is not a cybersecurity problem. Ransomware is a data management problem. I got blank stares from the crowd.

I get it. It is hard to convince people and companies to embrace a better data management culture. I think about the Cost-Benefits-Risk triangle while I was analyzing the lack of data management culture used in many organizations when combating ransomware.

I get it that Cybersecurity is big business. Even many of the storage guys I know wanted to jump into the cybersecurity bandwagon. Many of the data protection vendors are already mashing their solutions with a cybersecurity twist. That is where the opportunities are, and where the cool kids hang out. I get it.

Cybersecurity technologies are more tangible than data management. I get it when the C-suites like to show off shiny new cybersecurity “toys” because they are allowed to brag. Oh, my company has just implemented security brand XXX, and it’s so cool! They can’t be telling their golf buddies that they have a new data management culture, can they? What’s that?

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