Perils of avoiding BC and DR

News in recent months have been unfavourable, even to the point of poignancy. Maybe I didn’t have all the details to place my opinion, but it has appeared that these recent events have neglected the practice of  BC (business continuity) and DR (disaster recovery).

The recent bad news

The most recent is one close to home. The KLIA (Kuala Lumpur International Airport) and KLIA2 operations were disrupted quite significantly for 4 days due to “network switch” failure. I followed the news and comments quite intently in those bad days, and I did not see any single comment discussing about BC or DR. If BC and DR were present at the airports, the airport operations would have been restored within minutes or hours, not days. Investigations are still on-going to find out what really happened in the KLIA/KLIA2 incident.

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Digital Transformation means Change in People

I wrote about Digital Transformation a few weeks ago. In the heart of it, People are the real key to the transformation of every organization. Following up what I described earlier, Change is the factor that People in every organization have to embrace.

Drowning and going blind

We are swarmed by technology. We are inundated with everything digital and we are attracted to the latest buzz and hype. In the sea of it all, these things have made us, the People reliant of technology. This reliance, this needy dependency, has made us complacent. We settle because the boring and mundane tasks have been taken away from us. Moreover, the constant firehose feeding our lives has created “digital drowning“, a situation I would like describe as gasping for a breather to think clearly. We are bogged by digital quagmire, blinded by what shiny things and we lose sight of the strategic focus.

We shrivel and we go back to what we think is our comfort zone.

Change is constant and uncomfortable

I once read that our known comfort zone is no longer our safety zone. That idea of everyone’s safety zone has been obliterated aeons ago. I love the following quote from Seth Godin, my absolute marketing guru.

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As he rightly pointed out, “There is no ‘ever after’. There’s just the chaos of now“. We don’t arrive at a comfortable place after the change. There is no comfortable place or safety place for that matter … at all. The Digital Transformation or what ever Information Age we described our generation earlier, is constant change. We have to ride the hungry bear and we have to saddle the ferocious dragon at all times. We have to learn to ride the bucking bronco!

So, we learn. We change and change. Continue reading

The Dell EMC Data Bunker

[Preamble: I have been invited by  GestaltIT as a delegate to their TechFieldDay from Oct 17-19, 2018 in the Silicon Valley USA. My expenses, travel and accommodation are covered by GestaltIT, the organizer and I was not obligated to blog or promote their technologies presented at this event. The content of this blog is of my own opinions and views]

Another new announcement graced the Tech Field Day 17 delegates this week. Dell EMC Data Protection group announced their Cyber Recovery solution. The Cyber Recovery Vault solution and services is touted as the “The Last Line of Data Protection Defense against Cyber-Attacks” for the enterprise.

Security breaches and ransomware attacks have been rampant, and they are reeking havoc to organizations everywhere. These breaches and attacks cost businesses tens of millions, or even hundreds, and are capable of bring these businesses to their knees. One of the known practices is to corrupt backup metadata or catalogs, rendering operational recovery helpless before these perpetrators attack the primary data source. And there are times where the malicious and harmful agent could be dwelling in the organization’s network or servers for long period of times, launching and infecting primary images or gold copies of corporate data at the opportune time.

The Cyber Recovery (CR) solution from Dell EM focuses on Recovery of an Isolated Copy of the Data. The solution isolates strategic and mission critical secondary data and preserves the integrity and sanctity of the secondary data copy. Think of the CR solution as the data bunker, after doomsday has descended.

The CR solution is based on the Data Domain platforms. Describing from the diagram below, data backup occurs in the corporate network to a Data Domain appliance platform as the backup repository. This is just the usual daily backup, and is for operational recovery.

Diagram from Storage Review. URL Link: https://www.storagereview.com/dell_emc_releases_cyber_recovery_software

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Magic happening

[Preamble: I am a delegate of Storage Field Day 15 from Mar 7-9, 2018. My expenses, travel and accommodation are paid for by GestaltIT, the organizer and I am not obligated to blog or promote the technologies presented at this event. The content of this blog is of my own opinions and views]

The magic is happening.

Dropbox, the magical disruptor, is going IPO.

When Dropbox first entered into the market which eventually termed as BYOD (Bring your Own Device), it was a phenomenon. There was nothing else that matched its simplicity and ease-of-use. A file uploaded into the cloud was instantaneously available on the tablets and smart phones. It was on every storage vendor’s presentation slides, using Dropbox as the perennial name dropping tactic to get end users buy-in.

Dropbox was more than that, and it went on to define a whole new market segment known as Enterprise File Synchronization and Sharing (EFSS), together with everybody else such as Box, Easishare (they are here in South East Asia), and just about everybody else. And the executive team at Dropbox knew they were special too, so much so that they rejected a buyout attempt by Apple in 2011.

Today, Dropbox is beyond BYOD and EFSS. They are a full fledged collaboration platform that includes project management, project workflow, file versioning, secure file transfer, smart file synchronization and Dropbox Paper. And they offer comprehensive plans from Basic, Plus and Professional to Business and Enterprise. Their upcoming IPO, I am sure, will give them far greater capital to expand, and realize their full potential as the foremost content-based collaboration platform in the world.

Dropbox began their exodus from AWS a couple of years ago. They wanted to control their destiny and have moved more than 500PB into their own private data center for their customer data. That was half-an-exabyte, people! And two years later, they saved $75million of operating costs after they exited AWS. Today, they have more than 1 Exabyte of customer data! That is just incredible.

And Dropbox’s storage architecture started with a simple foundational design called “Magic Pocket“. Magic Pocket is a “fixed-length, immutable” block storage layer.

The block size is fixed at 4MB chunks (for parallel performance and service resumption reasons), compressed and deduped (for capacity savings reasons), encrypted (for security reasons) and replicated (for high availability reasons).

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Commvault UDI – a new CPUU

[Preamble: I am a delegate of Storage Field Day 14. My expenses, travel and accommodation are paid for by GestaltIT, the organizer and I am not obligated to blog or promote the technologies presented at this event. The content of this blog is of my own opinions and views]

I am here at the Commvault GO 2017. Bob Hammer, Commvault’s CEO is on stage right now. He shares his wisdom and the message is clear. IT to DT. IT to DT? Yes, Information Technology to Data Technology. It is all about the DATA.

The data landscape has changed. The cloud has changed everything. And data is everywhere. This omnipresence of data presents new complexity and new challenges. It is great to get Commvault acknowledging and accepting this change and the challenges that come along with it, and introducing their HyperScale technology and their secret sauce – Universal Dynamic Index.

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Commvault calling again

[Preamble: I will be a delegate of Storage Field Day 14. My expenses, travel and accommodation are paid for by GestaltIT, the organizer and I am not obligated to blog or promote the technologies presented in this event]

I am off to the US again next Monday. I am attending Storage Field Day 14 and it will be a 20+ hour long haul flight. But this SFD has a special twist, because I will be Washington DC first for Commvault GO 2017 conference. And I can’t wait.

My first encounter with Commvault goes way back in early 2001. I recalled they had their Galaxy version but in terms of market share, they were relatively small compared to Veritas and IBM at the time. I was with NetApp back then, and customers in Malaysia hardly heard of them, except for the people in Shell IT International (SITI). For those of us in the industry, we all knew that SITI worldwide had an exclusive Commvault fork just for them.

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The changing face of storage

No, we are not a storage company anymore. We are a data management company now.

I was reading a Forbes article interviewing NetApp’s CIO, Bill Miller. It was titled:

NetApp’s CIO Helps Drive Company’s Shift From Data Storage To Data Management

I was fairly surprised about the time it took for that mindset shift messaging from storage to data management. I am sure that NetApp has been doing that for years internally.

To me, the writing has been in the wall for years. But weak perception of storage, at least in this part of Asia, still lingers as that clunky, behind the glassed walls and crufty closets, noisy box of full of hard disk drives lodged with snakes and snakes of orange, turquoise or white cables. 😉

The article may come as a revelation to some, but the world of storage has changed indefinitely. The blurring of the lines began when software defined storage, or even earlier in the form of storage virtualization, took form. I even came up with my definition a couple of years ago about the changing face of storage framework. Instead of calling it data management, I called the new storage framework,  the Data Services Platform.

So, this is my version of the storage technology platform of today. This is the Data Services Platform I have been touting to many for the last couple of years. It is not just storage technology anymore; it is much more than that.

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The transcendence of Data Fabric

The Register wrote a damning piece about NetApp a few days ago. I felt it was irresponsible because this is akin to kicking a man when he’s down. It is easy to do that. The writer is clearly missing the forest for the trees. He was targeting NetApp’s Clustered Data ONTAP (cDOT) and missing the entire philosophy of NetApp’s mission and vision in Data Fabric.

I have always been a strong believer that you must treat Data like water. Just like what Jeff Goldblum famously quoted in Jurassic Park, “Life finds a way“, data as it moves through its lifecycle, will find its way into the cloud and back.

And every storage vendor today has a cloud story to tell. It is exciting to listen to everyone sharing their cloud story. Cloud makes sense when it addresses different workloads such as the sharing of folders across multiple devices, backup and archiving data to the cloud, tiering to the cloud, and the different cloud service models of IaaS, PaaS, SaaS and XaaS.

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Oops, excuse me but your silo is showing

It is the morning that the SNIA Global Steering Committee reporting session is starting soon. I am in the office extremely early waiting for my turn to share the happenings in SNIA Malaysia.

And of late, I have been getting a lot of calls to catch up on hot technologies, notably All Flash Storage arrays and hyper-converged infrastructure. Even though I am now working for Interica, a company that focuses on Oil & Gas exploration and production software, my free coffee sessions with folks from the IT side have not diminished. And I recalled a week back in mid-March where I had coffee overdose!

Flash storage and hyperconvergence are HOT! Despite the hypes and frenzies of both flash storage and hyperconvergence, I still believe that integrating either or, or both, still have an effect that many IT managers overlook. The effect is a data silo.

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