Tag Archives: data availability

Storage and Data Management Planning crucial for Malaysian SMBs

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Hybrid IT for 2019 and beyond

2019 is here.

I am especially buoyed by the strong network storage industry footing in 2018, reported by The Register last week. 2018 was certainly a blowout year for storage infrastructure and storage software, both for on-premises and the cloud computing platforms. The AWS Outposts announcement over a month ago also just affirmed that the new world is Hybrid IT. And there is plenty to look forward to in 2019.

Malaysian Economic Doldrums

Things are not as rosy for the Malaysia economy in 2019. It will be a challenging 2019 as reported by the Edge, a local business publication. The GDP (gross domestic product) of the first half of 2018 shrunk, from 5.9% in 2017, to 4.65%, and it is estimated to be 4.9% in 2019. With an inexperienced new government, a weak currency, and more competitive economies emerging in ASEAN, Malaysia small and medium businesses (SMBs) could be challenged.

The knee jerk reaction would be to cut the IT spending and revert to buying on price. This has happened too often, because there are always other operating costs that may be more pressing. Furthermore, many of the SMBs are still aimless when it comes to transforming their businesses into the digital data era, groping in the dark and sputtering to get its worth with their IT investments. Often, many are misinformed and stumbled, resulting in much higher wastage and costs.

There is a local saying here:

“Good thing No Cheap; Cheap thing No Good“

And the saying is very apt to describe that there is value in investing well, and the price factor should not always be the main determinant criteria of buying IT infrastructure, software and services.

Many of these SMBs also lack experienced IT staff to manage their IT environment. There is also a hurried urgency to modernize IT, because a well-planned and executed IT strategy and operations would definitely increase their Competitive Advantage. Continue reading →

The changing face of storage

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“No, we are not a storage company anymore. We are a data management company now.“

I was reading a Forbes article interviewing NetApp’s CIO, Bill Miller. It was titled:

NetApp’s CIO Helps Drive Company’s Shift From Data Storage To Data Management

I was fairly surprised about the time it took for that mindset shift messaging from storage to data management. I am sure that NetApp has been doing that for years internally.

To me, the writing has been in the wall for years. But weak perception of storage, at least in this part of Asia, still lingers as that clunky, behind the glassed walls and crufty closets, noisy box of full of hard disk drives lodged with snakes and snakes of orange, turquoise or white cables. 😉

The article may come as a revelation to some, but the world of storage has changed indefinitely. The blurring of the lines began when software defined storage, or even earlier in the form of storage virtualization, took form. I even came up with my definition a couple of years ago about the changing face of storage framework. Instead of calling it data management, I called the new storage framework,  the Data Services Platform.

So, this is my version of the storage technology platform of today. This is the Data Services Platform I have been touting to many for the last couple of years. It is not just storage technology anymore; it is much more than that.

Continue reading →

Discovery of the 8th element – Element R

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I am so blind. After more than 20 years in the industry, I have chosen to be blind to one of the most important elements of data protection and availability. Yet, I have been talking about it over and over, and over again but never really incorporated it into mantra.

Some readers will know that I frequently use these 7 points (or elements) in my approach to storage infrastructure and information management. These are:

  • Availability
  • Performance
  • Protection
  • Accessibility
  • Management
  • Security
  • Compliance

A few days ago, I had an epiphany. I woke up in the morning, feeling so enlightened and yet conflicted with the dumbfounded dumb feeling. It was so weird, and that moment continued to play in my mind like a broken record. I had to let it out and hence I am writing this down now.

Element R – Recovery, Resiliency, Restorability, Resumption. That’s the element which I “discovered“. I was positively stunned that I never incorporated such an important element in my mantra, until now. Continue reading →

Chink in NetApp MetroCluster?

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Ok, let me clear the air about the word “Chink” (before I get into trouble), which is not racially offensive unlike the news about ESPN having to fire 2 of their employees for using the word “Chink” on Jeremy Lin.  According to my dictionary (Collins COBUILD), chink is a very narrow crack or opening on a surface and I don’t really know the derogatory meaning of “chink” other than the one in my dictionary.

I have been doing a spot of work for a friend who has just recently proposed NetApp MetroCluster. When I was at NetApp many years ago, I did not have a chance to get to know more about the solution, but I do know of its capability. After 6 years away, coming back to do a bit of NetApp was fun for me, because I was always very comfortable with the NetApp technology. But NetApp MetroCluster, and in this opportunity, NetApp Fabric MetroCluster presented me an opportunity to get closer to the technology.

I have no doubt in my mind, this is one of the highest available storage solutions in the market, and NetApp is not modest about beating its own drums. It touts “No SPOF (Single Point of Failure“, and rightly so, because it has put in all the right plugs for all the points that can fail.

NetApp Fabric MetroCluster is a continuous availability solution that stretches over 100km. It is basically a NetApp Cluster with mirrored storage but with half of  its infrastructure mirror being linked very far apart, over Fibre Channel components and dark fiber. Here’s a diagram of how NetApp Fabric Metrocluster works for a VMware FT (Fault Tolerant) environment.

There’s a lot of simplicity in the design, because when I started explaining it to the prospect, I was amazed how easy it was to articulate about it, without all the fancy technical jargons or fuzz. I just said … “imagine a typical cluster, with an interconnect heartbeat, and the storage are mirrored. Then imagine the 2 halves are being pulled very far apart … That’s NetApp Fabric MetroCluster”. It was simply blissful.

But then there were a lot of FUDs (fear, uncertainty, doubt) thrown in by the competitor, feeding the prospect with plenty of ammunition. Yes, I agree with some of the limitations, such as no SATA support for now. But then again, there is no perfect storage solution. In fact, Chris Mellor of The Register wrote about God’s box, the perfect storage, but to get to that level, be prepared to spend lots and lots of money! Furthermore, once you fix one limitation or bottleneck in one part of the storage, it introduces a few more challenges here and there. It’s never ending!

Side note: The conversation triggered the team to check with NetApp for SATA support in Fabric MetroCluster. Yes, it is already supported in ONTAP 8.1 and the present version is 8.1RC3. Yes, SATA support will be here soon. 

More FUDs as we went along and when I was doing my research, some HP storage guys on the web were hitting at NetApp MetroCluster. Poor HP! If you do a search of NetApp MetroCluster, I am sure you will come across these 2 HP blogs in 2010, deriding the MetroCluster solution. Check out this and the followup on the first blog. What these guys chose to do was to break the MetroCluster apart into 2 single controllers after a network failure, and attack it from that level.

Yes, when you break up the halves, it is basically a NetApp system with several single point of failure (SPOF). But then again, who isn’t? Almost every vendor’s storage will have some SPOFs when you break the mirror.

Well, I can tell you is, the weakness of NetApp MetroCluster is, it’s not continuous data protection (CDP). Once your applications have written garbage on one volume, the garbage is reflected on the mirrored volume. You can’t roll back and you live with the data corruption. That is why storage vendors, including NetApp, offer snapshots – point-in-time copies where you can roll back to the point before the data corruption occurred. That is why CDP gives the complete granularity of recovery in every write I/O and that’s something NetApp does not have. That’s NetApp’s MetroCluster weakness.

But CDP is aimed towards data recovery, NOT data availability. It is focused on customers’ whose requirements are ability to get the data back to some usable state or form after the event of a disaster (big or small), while the MetroCluster solution is focused on having the data available all the time. They are 2 different set of requirements. So, it depends on what the customer’s requirement is.

Then again, come to think of it, NetApp has no CDP technology of their own … isn’t it?