Stating the case for a Storage Appliance approach

I was in Indonesia last week to meet with iXsystems™‘ partner PT Maha Data Solusi. I had the wonderful opportunity to meet with many people there and one interesting and often-replayed question arose. Why aren’t iX doing software-defined-storage (SDS)? It was a very obvious and deliberate question.

After all, iX is already providing the free use of the open source TrueNAS® CORE software that runs on many x86 systems as an SDS solution and yet commercially, iX sell the TrueNAS® storage appliances.

This argument between a storage appliance model and a storage storage only model has been debated for more than a decade, and it does come into my conversations on and off. I finally want to address this here, with my own views and opinions. And I want to inform that I am open to both models, because as a storage consultant, both have their pros and cons, advantages and disadvantages. Up front I gravitate to the storage appliance model, and here’s why.

My story of the storage appliance begins …

Back in the 90s, most of my work was on Fibre Channel and NFS. iSCSI has not existed yet (iSCSI was ratified in 2003). It was almost exclusively on the Sun Microsystems® enterprise storage with Sun’s software resell of the Veritas® software suite that included the Sun Volume Manager (VxVM), Veritas® Filesystem (VxFS), Veritas® Replication (VxVR) and Veritas® Cluster Server (VCS). I didn’t do much Veritas® NetBackup (NBU) although I was trained at Veritas® in Boston in July 1997 (I remembered that 2 weeks’ trip fondly). It was just over 2 months after Veritas® acquired OpenVision. Backup Plus was the NetBackup.

Between 1998-1999, I spent a lot of time working Sun NFS servers. The prevalent networking speed at that time was 100Mbits/sec. And I remember having this argument with a Sun partner engineer by the name of Wong Teck Seng. Teck Seng was an inquisitive fella (still is) and he was raving about this purpose-built NFS server he knew about and he shared his experience with me. I detracted him, brushing aside his always-on tech orgasm, and did not find great things about a NAS storage appliance. Auspex™ was big then, and I knew of them.

I joined NetApp® as Malaysia’s employee #2. It was an odd few months working with a storage appliance but after a couple of months, I started to understand and appreciate the philosophy. The storage Appliance Model made sense to me, even through these days.

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IT Data practices and policies still wanting

There is an apt and honest editorial cartoon about Change.

From https://commons.wikimedia.org/wiki/File:Who-Wants-Change-Crowd-Change-Management-Yellow.png

I was a guest of Channel Asia Executive Roundtable last week. I joined several luminaries in South East Asia to discuss about the topic of “How Partners can bring value to the businesses to manage their remote workforce“.

Covid-19 decimated what we knew as work in general. The world had to pivot and now, 2+ years later, a hybrid workforce has emerged. The mixture of remote work, work-from-home (WFH), physical office and everywhere else has brought up a new mindset and new attitudes with both the employers and their staff alike. Without a doubt, the remote way of working is here to stay.

People won but did the process lose?

The knee jerk reactions when the lockdowns of Covid hit were to switch work to remote access to applications on premises or in the clouds. Many companies have already moved to the software-as-a-service (SaaS) way of working but not all have made the jump, just like not all the companies’ applications were SaaS based. Of course, the first thing these stranded companies do was to look for the technologies to solve this unforeseen disorder.

People Process Technology.
Picture from https://iconstruct.com/blog/people-process-technology/

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Brainy Commvault

[Disclosure: I was invited by Commvault as a Media person and Social Ambassador to their Commvault GO 2019 Conference and also a Tech Field Day eXtra delegate from Oct 13-17, 2019 in the Denver CO, USA. My expenses, travel, accommodation and conference fees were covered by Commvault, the organizer and I was not obligated to blog or promote their technologies presented at this event. The content of this blog is of my own opinions and views]

The waltz across the Commvault-Hedvig mine field will not be easy. Commvault will have a lot of open discussions about their acquisition of Hedvig and how Hedvig “primary storage platform” will fit into a “secondary storage framework” of Commvault. The outcome of this consummation is yet to appear as a structured form. The storyline will eventually form as Commvault’s diligence to define their strategy moving forward.

Day 1

Day 1 was my open day at Commvault GO. I was absorbing the first impressions of Commvault again even though this was my third Commvault GO, after Washington DC and Nashville in 2017 and 2018 respectively. There was certainly a “startup” feeling again in Commvault since the appointment of Sanjay Mirchandani as CEO 9 months ago.

A lot of excitement and buzz were generated around the metallic, the Commvault venture into Software-as-a-Service (SaaS). The SaaS solution is targeted at the mid-market for organizations with 500-2500 staff count. Its simplicity and pricing were the 2 things which gave me a good feeling all over. There is even a 45-day trial for metallic.

Getting Brainy

My Day 2 itinerary was more specific because my agenda for this trip was to seek answers to the realization of Commvault-Hedvig.

Commvault took the distinction of using the vision of a DataBrain (#databrain) to define their strategy. From the picture below, the left and right hemisphere of the DataBrain forms the Storage Management piece on the left and Data Management on the right.

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Commvault coming all together

[Disclosure: I was invited by Commvault as a Media person and Social Ambassador to their Commvault GO 2019 Conference and also a Tech Field Day eXtra delegate from Oct 13-17, 2019 in the Denver CO, USA. My expenses, travel, accommodation and conference fees were covered by Commvault, the organizer and I was not obligated to blog or promote their technologies presented at this event. The content of this blog is of my own opinions and views]

This trip to the Commvault GO conference was pretty much a mission to find answers to their Hedvig acquisition just a month ago. It was an unprecedented move for Commvault and I, as an industry observer and pundit, took the news positively. I wrote in my blog about Commvault’s big bet and I liked their boldness in their approach.

But the news did not bode well back here in Malaysia. The local technology news portal, Data Storage Asean picked up the news in a rather unconvinced way. 2 long time Commvault partners I spoke to were obviously unhappy because the acquisition made little sense to them on the back of closing of the Commvault Malaysia office just weeks before this with more unsettling rumours of the Commvault team in Asia Pacific. The broken trust and the fear of what the future held for the Commvault customers in Malaysia and in the region were riding along with me on this trip.

But I have seen the beginning of the Commvault transformation from the Commvault GO conferences I have attended since 2017. This is my 3rd Commvault GO and I ended Day 1 with good vibes.

Here were some of my highlights in the first day. Continue reading

Quantum Corp should spin off Stornext

What’s happening at Quantum Corporation?

I picked up the latest development news about Quantum Corporation. Last month, in December 2018, they secured a USD210 million financial lifeline to support their deflating business and their debts. And if you follow their development, they are with their 3rd CEO in the past 12 months, which is quite extraordinary. What is happening at Quantum Corp?

Quantum Logo (PRNewsFoto/Quantum Corp.)

Stornext – The Swiss Army knife of Data Management

I have known Quantum since 2000, very focused on the DLT tape library business. At that time, prior to the coming of LTO, DLT and its successor, SuperDLT dominated the tape market together with IBM. In 2006, they acquired ADIC, another tape vendor and became one of the largest tape library vendors in the world. From the ADIC acquisition, Quantum also got their rights on Stornext, a high performance scale out file system. I was deeply impressed with Stornext, and I once called it the Swiss Army knife of Data Management. The versatility of Stornext addressed many of the required functions within the data management lifecycle and workflows, and thus it has made its name in the Media and Entertainment space.

Jack of all trades, master of none

However, Quantum has never reached great heights in my opinion. They are everything to everybody, like a Jack of all trades, master of none. They are backup with their tape libraries and DXi series, archive and tiering with the Lattus, hybrid storage with QXS, and file system and scale-out with Stornext. If they have good business run rates and a healthy pipeline, having a broad product line is fine and dandy. But Quantum has been having CEO changes like turning a turnstile, and amid “a few” accounting missteps and a 2018 CEO who only lasted 5 months, they better steady their rocking boat quickly. Continue reading

Storage and Data Management Planning crucial for Malaysian SMBs

Hybrid IT for 2019 and beyond

2019 is here.

I am especially buoyed by the strong network storage industry footing in 2018, reported by The Register last week. 2018 was certainly a blowout year for storage infrastructure and storage software, both for on-premises and the cloud computing platforms. The AWS Outposts announcement over a month ago also just affirmed that the new world is Hybrid IT. And there is plenty to look forward to in 2019.

Malaysian Economic Doldrums

Things are not as rosy for the Malaysia economy in 2019. It will be a challenging 2019 as reported by the Edge, a local business publication. The GDP (gross domestic product) of the first half of 2018 shrunk, from 5.9% in 2017, to 4.65%, and it is estimated to be 4.9% in 2019. With an inexperienced new government, a weak currency, and more competitive economies emerging in ASEAN, Malaysia small and medium businesses (SMBs) could be challenged.

The knee jerk reaction would be to cut the IT spending and revert to buying on price. This has happened too often, because there are always other operating costs that may be more pressing. Furthermore, many of the SMBs are still aimless when it comes to transforming their businesses into the digital data era, groping in the dark and sputtering to get its worth with their IT investments. Often, many are misinformed and stumbled, resulting in much higher wastage and costs.

There is a local saying here:

Good thing No Cheap; Cheap thing No Good

And the saying is very apt to describe that there is value in investing well, and the price factor should not always be the main determinant criteria of buying IT infrastructure, software and services.

Many of these SMBs also lack experienced IT staff to manage their IT environment. There is also a hurried urgency to modernize IT, because a well-planned and executed IT strategy and operations would definitely increase their Competitive Advantage. Continue reading

The Dell EMC Data Bunker

[Preamble: I have been invited by  GestaltIT as a delegate to their TechFieldDay from Oct 17-19, 2018 in the Silicon Valley USA. My expenses, travel and accommodation are covered by GestaltIT, the organizer and I was not obligated to blog or promote their technologies presented at this event. The content of this blog is of my own opinions and views]

Another new announcement graced the Tech Field Day 17 delegates this week. Dell EMC Data Protection group announced their Cyber Recovery solution. The Cyber Recovery Vault solution and services is touted as the “The Last Line of Data Protection Defense against Cyber-Attacks” for the enterprise.

Security breaches and ransomware attacks have been rampant, and they are reeking havoc to organizations everywhere. These breaches and attacks cost businesses tens of millions, or even hundreds, and are capable of bring these businesses to their knees. One of the known practices is to corrupt backup metadata or catalogs, rendering operational recovery helpless before these perpetrators attack the primary data source. And there are times where the malicious and harmful agent could be dwelling in the organization’s network or servers for long period of times, launching and infecting primary images or gold copies of corporate data at the opportune time.

The Cyber Recovery (CR) solution from Dell EM focuses on Recovery of an Isolated Copy of the Data. The solution isolates strategic and mission critical secondary data and preserves the integrity and sanctity of the secondary data copy. Think of the CR solution as the data bunker, after doomsday has descended.

The CR solution is based on the Data Domain platforms. Describing from the diagram below, data backup occurs in the corporate network to a Data Domain appliance platform as the backup repository. This is just the usual daily backup, and is for operational recovery.

Diagram from Storage Review. URL Link: https://www.storagereview.com/dell_emc_releases_cyber_recovery_software

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Let there be light with Commvault Activate

[Preamble: I have been invited by Commvault via GestaltIT as a delegate to their Commvault GO conference from Oct 9-11, 2018 in Nashville, TN, USA. My expenses, travel and accommodation are paid by Commvault, the organizer and I was not obligated to blog or promote their technologies presented at this event. The content of this blog is of my own opinions and views]

Nobody sees well in the dark.

I am piqued and I want to know more about Commvault Activate. The conversation started after lunch yesterday as the delegates were walking back to the Gaylord Opryland Convention Center. I was walking next to Patrick McGrath, one of Commvault marketing folks, and we struck up a conversation in the warm breeze. Patrick started sharing a bit of Commvault Activate and what it could do and the possibilities of many relevant business cases for the solution.

There was a dejà vu moment, bringing my thoughts back to mid-2009. I was just invited by a friend to join him to restructure his company, Real Data Matrix (RDM). They were a NetApp distributor, then Platinum reseller in the early and mid-2000s and they had fell into hard times. Most of their technical team had left them, putting them in a spot to retain one of the largest NetApp support contract in Malaysia at the time.

I wanted to expand on their NetApp DNA and I started to seek out complementary solutions to build on that DNA. Coming out of my gig at EMC, there was an interesting solution which tickled my fancy – VisualSRM. So, I went about seeking the most comprehensive SRM (storage resource management) solution for RDM, one which has the widest storage platforms support. I found Tek-Tools Software and I moved that RDM sign up as their reseller. We got their SE/Developer, Aravind Kurapati, from India to train the RDM engineers. We were ready to hit the market late-2009/early-2010 but a few weeks later, Tek-Tools was acquired by Solarwinds.

Long story short, my mindset about SRM was “If you can’t see your storage resource, you can’t manage your storage“.  Resource visibility is so important in SRM, and the same philosophy applies to Data as well. That’s where Commvault Activate comes in. More than ever, Data Insights is already the biggest differentiator in the Data-Driven transformation in any modern business today. Commvault Activate is the Data Insights that shines the light to all the data in every organization.

After that casual chat with Patrick, more details came up in the early access to Commvault embargoed announcements later that afternoon. Commvault Activate announcement came up in my Twitter feed.

Commvault Activate has a powerful dynamic Index Engine called the Commvault 4D Index and it is responsible to search, discover and learn about different types of data, data context and relationships within the organization. I picked up more information as the conference progressed and found out that the technology behind the Commvault Activate is based on the Apache Lucene Solr enterprise search and indexing platform, courtesy of Lucidworks‘ technology. Suddenly I had a recall moment. I had posted the Commvault and Lucidworks partnership a few months back in my SNIA Malaysia Facebook community. The pictures connected. You can read about the news of the partnership here at Forbes.

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The changing face of storage

No, we are not a storage company anymore. We are a data management company now.

I was reading a Forbes article interviewing NetApp’s CIO, Bill Miller. It was titled:

NetApp’s CIO Helps Drive Company’s Shift From Data Storage To Data Management

I was fairly surprised about the time it took for that mindset shift messaging from storage to data management. I am sure that NetApp has been doing that for years internally.

To me, the writing has been in the wall for years. But weak perception of storage, at least in this part of Asia, still lingers as that clunky, behind the glassed walls and crufty closets, noisy box of full of hard disk drives lodged with snakes and snakes of orange, turquoise or white cables. 😉

The article may come as a revelation to some, but the world of storage has changed indefinitely. The blurring of the lines began when software defined storage, or even earlier in the form of storage virtualization, took form. I even came up with my definition a couple of years ago about the changing face of storage framework. Instead of calling it data management, I called the new storage framework,  the Data Services Platform.

So, this is my version of the storage technology platform of today. This is the Data Services Platform I have been touting to many for the last couple of years. It is not just storage technology anymore; it is much more than that.

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