Tag Archives: GDPR

What next after Cyber Resiliency?

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There was a time some years ago when some storage vendors, especially the object storage ones, started calling themselves the “last line of defence”. And even further back, when the purpose-built backup appliances (PBBAs) first appeared, a very smart friend of mine commented that they shouldn’t call it “backup appliance”, but rather they should call it “restore appliance”. That was because the data restoration part, or to be more relevant in today’s context, data recovery is the key to a crucial line of defence against cybersecurity threats to data, especially ransomware. We have a saying in the industry. “Hundreds of good backups are not as good as one good restore.” Of course, this data restoration part has become more sophisticated in the data recovery processes.

In recent years, we also seen the amalgamation of both data protection species – the backup/restore side and the cybersecurity side – giving rise to the term and the proliferation of Cyber Resilience.

Dialing Cyber Resilience (Picture from tehtris.com)

I have no qualms or lack of confidence of the cyber resilience technologies. I am pretty sure they can do the job extremely well, so much so, that some give million dollars guarantees if ever their solution failed. Druva announced their Data Resiliency Guarantee of USD$10 million and Rubrik has their Ransomware Recovery Warranty.

Of course, these warranties and guarantees come with terms and conditions, and caveats and not everyone is besotted by these big numbers’ payout. My friend, Andrew Martin, wrote a tongue-in-cheek piece last year about Rubrik’s warranty guarantee in his Data Storage Asia blog last year, which discussed whether it was Rubrik’s genuineness or spuriousness that might win or lose customers’ affections. You should read his blog to decide.

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Data Sovereignty – A boon or a bane?

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Data across borders – Data Sovereignty

I really did not want to write Data Sovereignty in the way I have written it now. I wanted to write it in a happy manner, but as recent circumstances appeared, the outlook began to dim. I apologize if my commentary is bleak.

Last week started very well. I was preparing for the iXsystems™ + Nextcloud webinar on Wednesday, August 25th 2021. After talking to the wonderful folks at Nextcloud (Thanks Markus, Uwe and Maxime!), the central theme of the webinar was on Data Sovereignty and Data Control. The notion of GDPR (General Data Protection Regulation) has already  permeated into EU (European Union) entities, organizations and individuals alike, and other sovereign states around the world are following suit. Prominent ones on my radar in the last 2 years were the California Consumer Privacy Act (CCPA) and Vietnam Personal Data Protection Act 2020.

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Malaysia data privacy is still shambolic

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2 years ago, I wrote an article on LinkedIn titled “Malaysia, when will you take data privacy seriously?“. What has changed? Very little. 

Last Friday I received an SMS and a WhatsApp message from an ex-bank employee who was terminated from a complaint I made (not about him) about the bank violating my data privacy. The bank and/or their agents have been calling my number for several years (more than 5), and I have made numerous (many, many) requests not to be called or have my name deleted from their calling database. This has fallen into deaf ears until I decided to take matters into my own hands.

Red means NO!

In May of this year, I decided to use Twitter to tweet my unpleasant experiences and my displeasure to the bank’s Twitter handle. They responded with canned replies and made promises that really did not amount to anything. Right after my 2nd last complaint to date, the following day I got another telemarketer from the bank calling me (again) trying to sell me their insurance package. By now, I already got their head of customer advocacy center’s contact and I called him to complain again. This complaint got this telemarketer from the bank fired. Friday, this ex-employee sent me a WhatsApp and an SMS message telling his side of the story, asked me to withdraw my complaint and have him reinstated.

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Rebooting Infrascale

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[ Disclosure: I was invited by GestaltIT as a delegate to their Storage Field Day 19 event from Jan 22-24, 2020 in the Silicon Valley USA. My expenses, travel, accommodation and conference fees were covered by GestaltIT, the organizer and I was not obligated to blog or promote the vendors’ technologies to be presented at this event. The content of this blog is of my own opinions and views ]

Infrascale™ was relatively unknown for the Storage Field Day 19 delegates when they presented a few weeks ago in San Jose. Between 2015-2017, they have received several awards and accolades, including being in the Leaders quadrant for the 2017 Gartner Magic Quadrant for DR-as-a-Service.

I have known of Infrascale since 2016 as the BC and DR landscape was taking off back then, gravitating towards the cloud as a secondary platform for recovery.

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AI needs data we can trust

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[ Note: This article was published on LinkedIn on Jan 21th 2020. Here is the link to the original article ]

In 2020, the intensity on the topic of Artificial Intelligence will further escalate.

One news which came out last week terrified me. The Sarawak courts want to apply Artificial Intelligence to mete judgment and punishment, perhaps on a small scale.

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Malaysia, when will you take data privacy seriously?

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It is sad. I get about 5-10 silly calls a week and a bunch of nonsense messages in my WhatsApp text and SMS. They waste my time, and it has been going on for years. Even worse is that my private details are out there, exposed and likely be abused too.

Once I got a call from a municipal attorney in the state of Kelantan that I have unpaid summons of several thousand ringgit. They have phone number, my IC number and they threatened to send me a note to arrest me if I didn’t pay up. The thing is, I have never been to Kelantan and I challenged them to send the attorney letter to my home address. The guy on the phone hung up.

In this age where digital information is there at our finger tips, the private details of victims are out there, easily used for unsavoury gains. And we as Malaysians should not shrug our shoulders and not assume that everything is like that, as if it is a Malaysia way of life. That apathy, our state of indifference, should be wiped out from our attitude. We should question the government, the agencies of why is our privacy not protected?

We have the Personal Data Protection Act, ratified in 2010. I don’t know the details of the act, but in its most basic form, don’t you think our private details should at least be protected from the telemarketers calling us selling their personal loans, time share travel suites, private massage (with benefits?) and other silly stuff? How can an act, as a law, be so toothless? Why bother drafting the act, and going through multiple iterations, I would suppose, and making it a law, and yet remain so unworthy to be called a act? Continue reading →

Let there be light with Commvault Activate

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[Preamble: I have been invited by Commvault via GestaltIT as a delegate to their Commvault GO conference from Oct 9-11, 2018 in Nashville, TN, USA. My expenses, travel and accommodation are paid by Commvault, the organizer and I was not obligated to blog or promote their technologies presented at this event. The content of this blog is of my own opinions and views]

Nobody sees well in the dark.

I am piqued and I want to know more about Commvault Activate. The conversation started after lunch yesterday as the delegates were walking back to the Gaylord Opryland Convention Center. I was walking next to Patrick McGrath, one of Commvault marketing folks, and we struck up a conversation in the warm breeze. Patrick started sharing a bit of Commvault Activate and what it could do and the possibilities of many relevant business cases for the solution.

There was a dejà vu moment, bringing my thoughts back to mid-2009. I was just invited by a friend to join him to restructure his company, Real Data Matrix (RDM). They were a NetApp distributor, then Platinum reseller in the early and mid-2000s and they had fell into hard times. Most of their technical team had left them, putting them in a spot to retain one of the largest NetApp support contract in Malaysia at the time.

I wanted to expand on their NetApp DNA and I started to seek out complementary solutions to build on that DNA. Coming out of my gig at EMC, there was an interesting solution which tickled my fancy – VisualSRM. So, I went about seeking the most comprehensive SRM (storage resource management) solution for RDM, one which has the widest storage platforms support. I found Tek-Tools Software and I moved that RDM sign up as their reseller. We got their SE/Developer, Aravind Kurapati, from India to train the RDM engineers. We were ready to hit the market late-2009/early-2010 but a few weeks later, Tek-Tools was acquired by Solarwinds.

Long story short, my mindset about SRM was “If you can’t see your storage resource, you can’t manage your storage“.  Resource visibility is so important in SRM, and the same philosophy applies to Data as well. That’s where Commvault Activate comes in. More than ever, Data Insights is already the biggest differentiator in the Data-Driven transformation in any modern business today. Commvault Activate is the Data Insights that shines the light to all the data in every organization.

After that casual chat with Patrick, more details came up in the early access to Commvault embargoed announcements later that afternoon. Commvault Activate announcement came up in my Twitter feed.

Commvault Activate has a powerful dynamic Index Engine called the Commvault 4D Index and it is responsible to search, discover and learn about different types of data, data context and relationships within the organization. I picked up more information as the conference progressed and found out that the technology behind the Commvault Activate is based on the Apache Lucene Solr enterprise search and indexing platform, courtesy of Lucidworks‘ technology. Suddenly I had a recall moment. I had posted the Commvault and Lucidworks partnership a few months back in my SNIA Malaysia Facebook community. The pictures connected. You can read about the news of the partnership here at Forbes.

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