Disaster Recovery has changed

Simple and affordable Disaster Recovery? Sounds oxymoronic, right?

I have thronged the small medium businesses (SMBs) space in the past few months. I have seen many SMBs resort to the cheapest form they can get their hands on. It could be a Synology here or a QNAP there, and that’s their backup plan. That’s their DR plan. When disaster strikes, they just shrug their shoulders and accept their fate. It could be a human error, accidental data deletion, virus infection, data corruption and recently, RANSOMware! But these SMBs do not have the IT resources to deal with the challenges these “disasters” bring.

Recently I attended a Business Continuity Institute forum organized by the Malaysian Chapter. Several vendors and practitioners spoke about the organization’s preparedness and readiness for DR. And I would like to stress the words “preparedness” and “readiness”. In the infrastructure world, we often put redundancy into the DR planning, and this means additional cost. SMBs cannot afford this redundancy. Furthermore, larger organizations have BC and DR coordinators who are dedicated for the purpose of BC and DR. SMBs probably has a person who double up an the IT administrator.

However, for IT folks, virtualization and cloud technologies are beginning to germinate a new generation of DR solutions. DR solutions which are able to address the simplicity of replication and backup, and at the same time affordable. Many are beginning to offer DR-as-a-Service and indeed, DR-as-a-Service has become a Gartner Magic Quadrant category. Here’s a look at the 2016 Gartner Magic Quadrant for DR-as-a-Service.

gartner-mq-dr-as-a-service-2016

And during these few months, I have encountered 3 vendors in this space. They are sitting in the Visionaries quadrant. One came to town and started smashing laptops to jazz up their show (I am not going to name that vendor). Another kept sending me weird emails, sounding kind of sleazy like “Got time for a quick call?”

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Has Object Storage become the everything store?

I picked up a copy of latest Brad Stone’s book, “The Everything Store: Jeff Bezos and the Age of Amazon at the airport on my way to Beijing last Saturday. I have been reading it my whole time I have been in Beijing, reading in awe about the turbulent ups and downs of Amazon.com.

The Everything Store cover

In its own serendipitous ways, Object-based Storage Devices (OSDs) have been floating in my universe in the past few weeks. Seems like OSDs have been getting a lot of coverage lately and suddenly, while in the shower, I just had an epiphany!

Are storage vendors now positioning Object-based Storage Devices (OSDs) as Everything Store?

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Novell Filr Technology Overview Part 1

I am like a kid opening presents on Christmas mornings today.

Reading and understanding the Novell Filr architecture is exciting with each feature revealing something different, some that may not be entirely unique, but something done simplified. Novell Filr has simplified a few things that are much more appreciated from storage guys like me. Let me share with you this technology learning session.

2 Key Features

First of all, I see the Novell Filr as a Secure Access Broker.

The Novell Filr provides file access, file sharing and file synchronization with multiple mobile devices. The mobility revolution in the likes of smart phones, tablets and other “connected” devices in our personal lives are changing our habits in the way we want information to be accessed, which I can summarize in 2 words – SIMPLE, UNINHIBITED. It is the lack of inhibition that scares the hell out of IT because IT is losing control, and corporations fear data leaks.

Novell Filr lets users access their home directories and network folders from their mobile devices. It lets the users synchronize their files with Windows and MacOS computers, regardless if these devices are internal of the company’s firewalled networks or external of it. Here’s a simple diagram of how Novell Filr defines its position as a Secure Access Broker.

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The openness of Novell Filr technology

In the previous blog entry, I spoke about finally getting the opportunity look deeper into Novell Filr technology. As I continue my journey of exploration, I am already consolidating information about the other EFSS (Enterprise File Synchronization and Sharing) solutions out there.

Many corporate IT users are moving away from pedantic corporate IT control toward the seemingly easy to synchronize, easy to share, cloud-based services such as Dropbox and Box.net. This practice exposes a big hole in the corporate network, leaking data and files, and yet most corporate IT users are completely ignorant about such a irresponsible act.

Corporate IT users cannot blame IT for being a big A-hole because they keep tight controls of the network and security. It is their job to safeguard the company’s data and files for security, compliance and privacy reasons.

In the past 9-12 months, IT has certainly relaxed (probably “relented” is a better word) their uptight demeanour because they know they couldn’t stop the onslaught of BYOD (bring your own devices). The C-level and the senior management have practically demanded it and had forced their way to bring in their own smart devices and tablets to increase their productivity (Yeah, right!).

To alleviate data security concerns, MDM (Mobile Device Management) solutions are now hot items on the IT shopping list. Since we are talking about Novell, I also got to know that Novell also has an MDM solution called ZenWorks Mobile Management. Novell Zenworks is already well integrated with the proven Novell track record of user and identity management as well as integration with LDAP authentication systems such as Active Directory and eDirectory.

The collision of the BYOD phenomena and the need to securely share corporate data and files security conceives the Enterprise File Synchronization and Sharing market. Continue reading

Novell Filr about to be revealed

My training engagement landed me in Manila this week. At the back of my mind is Novell Filr, first revealed to me a week ago by my buddy at Novell Malaysia. After almost 18 months since I first wrote about it, Novell Filr is about to be revealed in my blog within this month. And it has come at an opportune time, because the enterprise BYOD/file synchronization market is about to take off.

Gartner defines this market as Enterprise File Synchronization and Sharing (EFSS) and it is already a very crowded market given the popularity of Dropbox, Box.net, Sugarsync and many, many others. It is definitely a market that is coveted by many but mastered by a few. There are just too many pretenders and too few real players.

The proliferation of smart phones and tablets and other mobile devices has opened up a burgeoning need to have data everywhere. The wonderfulness of having data right at the fingertips every time they are wanted give rise to the need of wanting business and corporate data to be available as well. The power of having data instantly at the swipe of our fingers on the touchscreen is akin us feeling like God, giving life to our communication and us making opportunities come alive at the very moment. Continue reading

And Cloud Storage will make us even stranger

It was a dark and stormy night ….

I was in a car with my host in the stifling traffic jams on the streets of Jakarta. We had just finished dinner and his driver was taking me back to the hotel. It was about 9pm and we were making conversation trying to figure out how we can work together. My host, a wonderful Singaporean who has been residing in Jakarta for more than a decade and a half, owns a distributorship focusing mainly on IT security solutions. He had invited me over to Jakarta to give a talk on Cloud Storage at the Indonesia CIO Network event on January 9th 2013.

I was there to represent SNIA South Asia to give a talk about CDMI (Cloud Data Management Interface), and my host also took the opportunity to introduce Nutanix, a SAN-less 2-tier, high-performance, virtualized data center platform. (Note: That’s quite a mouthful, but gotta include all the buzz-words in there). It was my host’s first foray into storage networking solutions, away from his usual security solutions spread. As the conversation went on in the car, he said “You storage guys are so strange!“.

To many of the IT folks who have been involved in OS, applications, security, and networking, to say a few, storage is like a dark art, some mumbo jumbo, voodoo-like science known to a select few. That’s great, because this perception will keep us relevant, and still have the value and a job. To me, that just fine and dandy, and I like it that way. 🙂

In preparation to the event, I have to learn up SNIA CDMI. Cloud and Storage … Cloud and Storage … Cloud and Storage. Hmmm …. Continue reading

Feed us with Filr

I have checked about the progress of Novell Filr, which has generated a lot of buzz on the web. I blogged about it here and here and I was hoping to get a job to review the product. But I didn’t get the job yet, because the product will only be available in Q4 of 2012.

That’s a long time to come to market, considering that from the time it was announced in Novell BrainShare in November 2011. And the competitors are gearing up as well. There is Dropbox for the enterprise called Dropbox for Teams, and VMware is doing something along the same lines called Project Octopus. I am pretty sure there are plenty of other vendors who are already offering something equivalent to what the Novell Filr can do.

I browsed around the web for more info about the Novell Filr, hoping that it won’t be like a blackhole after Novell’s announcement. Fortunately, I found more details which I thought was interesting but it took a while after 5 or 6 Google pages.

The set of slides I found belonged to Anthony Priestman of Novell. The slides started with the Novell Filr ease of installation.

  • Local Administrator/Password
  • Server Name
  • IP Address
  • Finalize the configuration with a browser

In a nutshell Novell Filr is a virtualization service. It virtualizes the backend NTFS shares, CIFS shares, identity management through Active Directory or Novell eDirectory, as well as access control and security to present a “merged-view” of files and folders from different disparate sources.

Going deeper, the Novell Filr becomes the orchestrator and broker, linking up the backend to the front end with ease and simplicity. Even though it sounds easy, the entire architecture and its implementation is complicated because there are so many components and services involved.

Therefore, to make file services and authentication services matters easy and simple should be considered genius, and we shall see how Novell Filr pans out when it is released. I have no doubt in my mind that it will be easy and simple.

Here’s a deeper look at the architecture:

The Filr integrates with both Novell eDirectory and Windows Active Directory for authentication and file access control. I

One of the new concepts is called File Spaces. This is great, because this is going to do away with drive letters that we are so used to in mapped drives concept in Windows. There is a running joke that the number of mapped drives in Windows will run out after the letter Z:.

File Spaces allows a simple folder to represent any Windows shares, NAS CIFS shares or Novell NSS volumes. This is based on UNC (Universal Naming Convention), so it is straightforward. File Spaces also allows users to right-click to share their files easily, probably similar to how you share Google Docs files when you want to invite team members to collaborate on files. And it will update you on notifications after files have been updated or modified. This ease-of-sharing, of course, is governed with higher, company-wide policies about file sharing, both internally and externally (across firewalls as well)

Both the most powerful feature of File Spaces is the ability to have a single, “merged-view” of all files and folders with all types of devices, from tablets, to smartphones to laptops. The slide below explains a bit of File Spaces “Merged Views”:

The view of files and folders will look like the following below:

The Novell Filr concept and technology is going to define the new file sharing, home and user directories landscape in IT. The archaic concept of mapped drives will slowly fade away, and the Filr will bring forth new frontiers of tight and secure enterprise user and resource management, but with the ease of use and simplicity of sharing concepts of social media. 

Some older implementations from Novell will eventually be replaced by Filr. iFolder, Netstorage, and QuickFinder will go the way of the dodos, while the next generation Filr will become the flagship of the new Novell.

This sounds dandy. Unfortunately, I personally am worried about how Novell’s new owner, Attachmate will be good to Novell. Right now, the future of Novell seems like business as usual but that’s not good. Novell has been losing mindshare and they had better make their stand with a strong product like Novell Filr.

Like I said earlier, the product is shipping in late of 2012. It was announced in late 2011. That’s a whole 12 months in which Novell could do much better by feeding the minds of followers of Novell Filr. Let them and people like me, learn more about the technology. Let us help spread the idea and word and keep the Novell Filr interests up and the fire burning until the launch date.

Dropbox – everyone literally dropping their pants

I am not a DropBox user (yet)

But as far as users habits are concerned, Dropbox is literally on fire, and everyone is basically dropping their pants for them. Why? Because Dropbox solves a need that everyone of us has, and have been hoping someone else had a solution for it.

It all started when the founder, Drew Houston, was on a bus ride from Boston to New York. He wanted to work on the 4-hour bus journey, and he had his laptop. Unfortunately, he forgot his thumb drive where his work was and the Dropbox idea was born. Drew wrote some codes to allow him to access his files anywhere, with any device and as they say, “Necessity is the mother of invention”. And it did.

Together with his fellow MIT student, Arash Fedowsi, Drew Houston work on the idea and got funding after that. With a short history about 4 years, it has accumulated about 40 million users by June of 2011. They based their idea of “freemium”, a business model that works by offering a product or service free of charge (typically digital offerings such as software, content, games, web services or other) while charging a premium for advanced features, functionality, or related products and services. And it’s catching like wildfire.

So, how does Dropbox work? In my usual geeky ways, the diagram below should tell the story.

The Dropbox service works flawlessly with MacOS, Windows and Linux. And it has client apps for Apple iOS and Google Android. The copy of the files can be accessible anywhere by almost any device and this simplicity is what the beauty of Dropbox is all about.

In a deeper drive, Dropbox clients basically communicate with the Dropbox server/service in the “cloud” from literally anywhere. The requests for opening a file, reading or writing to it rides on the RESTful cacheable communication protocol encapsulated in the HTTP services. For more info, you can learn about the Dropbox API here.

More about Dropbox in the YouTube video below:

One of the concerns of the cloud is security and unfortunately, Dropbox got hit when they were exposed by a security flaw in June 2011. Between a period of almost 4 hours, after a Dropbox maintenance upgrade, a lot of users’ folders were viewable by everyone else. That was scary but given the freemium service, that is something the users have to accept (or is it?)

This wildfire idea is beginning to take shape in the enterprises as well, with security being the biggest things to address. How do you maintain simplicity and make the users less threatened but at the same time, impose security fences, data integrity and compliance for corporate responsibility? That’s the challenge IT has to face.

Hence, necessity is the mother of invention again. Given the requirement of enterprise grade file sharing and having IT to address the concerns about security, integrity, controls, compliance and so on and not to mention the growth magnitude of files in the organization, Novell, which I had mentioned in my earlier blog, will be introducing something similar by early next year in 2012. This will be the security-enhanced, IT-controlled, user-pleasing file sharing and file access solution called Novell Filr. There’s a set of presentation slides out there.

We could see the changing of the NAS landscape as well because the user experience is forcing IT to adapt to the changes. Dropbox is one of the pioneers in this new market space and we will see more copy-cats out there. What’s more important now is how the enterprise NAS will do the address this space?