Ridding consumer storage mindset for Enterprise operations

I cut my teeth in Enterprise Storage for 3 decades. On and off, I get the opportunity to work on Cloud Storage as well, mostly more structured storage infrastructure services such as blocks and files, in cloud offerings on AWS, Azure and Alibaba Cloud. I am familiar with S3 operations (mostly the CRUD operations and HTTP headers stuff) too, although I have yet to go deep with S3 with Restful API. And I really wanted to work on stuff with the S3 Select when the opportunity arises. (Note: Homelab project to-do list)

Along with the experience is the enterprise mindset of designing and crafting storage infrastructure and data management practices that evolve around data. Understanding the characteristics of data and the behaviours data in motion is part of my skills repertoire, and I continue to have conversations with organizations, small and large alike every day of the week.

This week’s blog was triggered by an article by Tech Republic® Jack Wallen‘s interview with Fedora project leader Matthew Miller. I have been craning my neck waiting for the full release of Fedora 36 (which now has been pushed to May 10th 2022), and the Tech Republic®’s article, “The future of Linux: Fedora project leader weighs in” touched me. Let me set the context of my expanded commentaries here.

History of my open source experience- bringing Enterprise to the individual

I have been working with open source software for a long time. My first Linux experience was Soft Landing Linux in the early 90s. It was a bunch of diskettes I purchased online while dabbling with FreeBSD® on the sides. Even though my day job was on the SunOS, and later Solaris®, having the opportunity to build stuff and learn the enterprise ways with Sun Microsystems® hardware and software were difficult at my homelab. I did bring home a SPARCstation® 2 once but the CRT monitor almost broke my computer table at that time.

Having open source software on 386i (before x86) architecture was great (no matter how buggy they were) because I got to learn hardcore enterprise technology at home. I am a command line person, so the desktop experience does not bother me much because my OS foundation is there. Open source gave me a world I could master my skills as an individual. For an individual like me, my mindset is always on the Enterprise.

The Tech Republic interview and my reflections

I know the journey open source OSes has taken at the server (aka Enterprise) level. They are great, and are getting better and better. But at the desktop (aka consumer) level, the Linux desktop experience has been an arduous one even though the open source Linux desktop experience is so much better now. This interview reflected on that.

There were a few significant points that were brought up. Those poignant moments explained about the free software in open source projects, how consumers glazed over (if I get what Matt Miller meant) the cosmetics of the open source software without the deeper meaningful objectives of the software had me feeling empty. Many assumed that just because the software is open source, it should be free or of low costs and continue to apply a consumer mindset to the delivery and the capability of the software.

Case in point is the way I have been seeing many TrueNAS®/FreeNAS™ individuals who downloaded the free software and using them in consumer ways. That is perfectly fine but when they want to migrate their consumer experience with the TrueNAS® software to their critical business operations, things suddenly do not look so rosy anymore. From my experience, having built enterprise-grade storage solutions with open source software like ZFS on OpenSolaris/OpenIndiana, FreeNAS™ and TrueNAS® for over a decade plus gaining plenty of experience on many proprietary and software-defined storage platforms along this 30 year career, the consumer mindsets do not work well in enterprise missions.

And over the years, I have been seeing this newer generation of infrastructure people taking less and less interest in learning the enterprise ways or going deep dive into the workings of the open source platforms I have mentioned. Yet, they have lofty enterprise expectations while carrying a consumer mindset. More and more, I am seeing a greying crew of storage practitioners with enterprise experiences dealing with a new generation of organizations and end users with consumer practices and mindsets.

Open Source Word Cloud

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FreeNAS 11.2 & 11.3 eBook

[ Full disclosure: I work for iXsystems™ Inc. This eBook was 3/4 completed when I joined on July 1, 2020 ]

I am releasing my FreeNAS™ eBook today. It was completed about 4 weeks ago, but I wanted the release date to be significant which is August 31, 2020.

FreeNAS logo

Why August 31st? Because today is Malaysia’s Independence Day.

Why the book?

I am an avid book collector. To be specific, IT and storage technology related books. Since I started working on FreeNAS™ several years ago, I wanted to find a book to learn. But the FreeNAS™ books in the market are based on an old version of FreeNAS™. And the FreeNAS™ documentation is a User Guide where it explains every feature without going deeper with integration of real life networking services, and situational applications such as SMB or NFS client configuration.

Since I have been doing significant amount of feature “testings” of FreeNAS™ from version 9.10 till the present version 11,3 on Virtualbox™, I have decided to fill that gap. I have decided to write a cookbook-style FreeNAS™ on Virtualbox™ that covers most of the real-life integration work with various requirements including Active Directory, cloud integration and so on. All for extending beyond the FreeNAS™ documentation.

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The instant value of Open Source Storage

[ Full disclosure: I work for iXsystems™ . Opinions and views are mine. ]

TrueNAS Open Storage logo

The story began …

It was 2011. A friend of a friend called me out of the blue. He was rambling about his company’s storage needs. I recalled vividly that he wanted 100TB, and Dell and HP (before HPE) were hopeless doing NAS (network attached storage) in an Apple environment. They assembled a Frankenstein-ish NAS and plastered a price over MYR$100K around it.

In his environment, the Apple workstations were connected to dozens of WD Cloud Book storage (whatever it was called back then), daisy chained via Firewire to each other. I recalled one workstation had 3 WD “books” daisy chained together. They got the exploding storage needs but performance sucked. With every 2nd or 3rd user, access to files were at a snail pace, taking up to more than 2 minutes to open a file sometimes.

At that time, my old colleague at Sun was fervently talking about ZFS and OpenSolaris™. I told him about this opportunity, and so we began. It was him who used the word “crafter”. “We are not building“, he said, “we are crafting“. He was right.

OpenSolaris logo

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