Time for Fujitsu Malaysia to twist and shout and yet …

The worldwide storage market is going through unprecedented change as it is making baby steps out of one of the longest recessions in history. We are not exactly out of the woods yet, given the Eurozone crisis, slowing growth in China and the little sputters in the US economy.

Back in early 2012, Fujitsu has shown good signs of taking market share in the enterprise storage but what happened to that? In the last 2 quarters, the server boys in the likes of HP, IBM and Dell storage market share have either shrunk (in the case of HP and Dell) or tanked (as in IBM). I would have expected Fujitsu to continue its impressive run and continue to capture more of the enterprise market, and yet it didn’t. Why?

I was given an Eternus storage technology update by the Fujitsu Malaysia pre-sales team more than a year ago. It has made some significant gains in technology such as Advanced Copy, Remote Copy, Thin Provisioning, and Eco-Mode, but I was unimpressed. The technology features were more like a follower, since every other storage vendor in town already has those features.

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Is there no one to challenge EMC?

It’s been a busy, busy month for me.

And when the IDC Worldwide Quarterly Disk Storage Systems Tracker for 3Q12 came out last week, I was reading in awe how impressive EMC was at the figures that came out. But most impressive of all is how the storage market continue to grow despite very challenging and uncertain business conditions. With the Eurozone crisis, China experiencing lower economic growth numbers and the uncertainty in the US economic sectors, it is unbelievable that the storage market grew 24.4% y-o-y. And for the first time, 7,104PB was shipped! Yes folks, more than 7 exabytes was shipped during that period!

In the Top 5 external disk storage market based on revenue, only EMC and HDS recorded respectable growth, recording 8.7% and 13.8% respectively. NetApp, my “little engine that could” seems to be running out of steam, earning only 0.9% growth. The rest of the field, IBM and HP, recorded negative growth. Here’s a look at the Top 5 and the rest of the pack:

HP -11% decline is shocking to me, and given the woes after woes that HP has been experiencing, HP has not seen the bottom yet. Let’s hope that the new slew of HP storage products and technologies announced at HP Discover 2012 will lift them up. It also looked like a total rebranding of the HP storage products as well, with a big play on the word “Store”. They have names like StoreOnce, StoreServ, StoreAll, StoreVirtual, StoreEasy and perhaps more coming.

The Open SAN market, which includes iSCSI has EMC again at Number 1, with 29.8%, followed by IBM (14%), HDS (12.2%) and HP (11.8%). When combined with NAS numbers, the NAS + Open SAN market, EMC has 33.5% while NetApp is 13.7%.

Of course, it is just not about external storage because the direct-attached storage numbers count too. With that, the server vendors of IBM, HP and Dell are still placed behind EMC. Here’s a look at that table from IDC:

There’s a highlight of Dell in the table above. Dell actually grew by 4.0% compared to decline in HP and IBM, gaining 0.1%. However, their numbers seem too tepid and led to the exit of Darren Thomas, Dell’s storage group head honco. News of Darren’s exit was on TheRegister.

I also want to note that NAS growth numbers actually outpaced Open SAN numbers including iSCSI.

This leads me to say that there is a dire need for NAS technical and technology expertise in the local storage market. As the adoption of NFSv4 under way and SMB 2.0 and 3.0 coming into the picture, I urge all storage networking professionals who are more pro-SAN to step out of their comfort zone and look into NAS as well. The world is changing and it is no longer SAN vs NAS anymore. And NFSv4.1 is blurring the lines even more with the concepts of layout.

But back to the subject to storage market, is there no one out there challenging EMC in a big way? NetApp was, some years ago, recorded double digit growth and challenging EMC neck-and-neck, but that mantle seems to be taken over by HDS. But both are long way to go to get close to EMC.

Kudos to the EMC team for damn good execution!

Houston, we have an OpenStack problem

I have always wanted to look deeper into OpenStack, but I never got around to it. However, last week, something about NASA and OpenStack caught my attention … something about NASA pulling out of OpenStack development.

The spin was that “OpenStack has come on its own” is true, because OpenStack today has 180 (at last count on June 20th 2012) companies participating and contributing to the development, deployment and marketing of the highly popular Infrastructure-as-a-Service cloud computing project. So, the NASA withdrawal was not as badly felt as to what NASA had said next.

When NASA CIO Linda Cureton announced that NASA has shifted to Amazon Web Services (AWS) for their enterprise cloud-based infrastructure and they have saved almost a million dollars in costs, that was a clear and blatant impalement to the very heart and soul of OpenStack. NASA, one of the 2 founders of OpenStack in 2009, has switched sides to announce their preference to OpenStack’s rival, AWS. It pains me to just listen to the such a defection. (more…)

Expensive hard disk is good

No, I don’t mean to be bad, but the spinning HDDs’ prices will remain high even if the post-Thailand flood production has resumed to normalcy.

According to IHS iSuppli, a market research intelligence firm, the prices will continue to hold steady and will not fall to pre-flood level until 2014. The reason is simple. The prices of the hard disk drives are pretty much dictated by the only 2 real remaining hard disk companies in the world – Seagate and Western Digital. These guys controls more than 85% of the hard disk market and as demand of HDDs outstrips supply, the current hard disk prices are hitting the bottom line hard for just about everyone.

But the bad news is turning into good news for solid state storage devices. NAND-Flash based devices are driving a new clan of storage start-ups in the likes of Violin Memory, Kaminario, Pure Storage and Virident. The EMC acquisition of XtremIO was a strong endorsement that cements the cornerstone of all enterprise storage arrays to come. Even the Register predicted that the EMC VMAX will be the last primary storage array before the flash tsunami.

The NAND-Flash solid state of multi-level cells (MLCs) and single level cells (SLCs) and even triple level cells (TLCs) are going through birth, puberty, adolescent extremely fast because the demand for faster and faster IOPS, throughput and lower latency is hitting at full speed. And it is likely that all the xLCs (SLCs, MLCs and TLCs) could go through cycle in an extremely short lifespan, because there is a new class of solid state that is pushing the performance-price envelope closer and closer to speed of DRAM but with the price of Flash. This new type of solid state is Storage Class Memory (SCM). (more…)

The reports are out!

It’s another quarter and both Gartner and IDC reports on disk storage market are out.

What does it take to slow down EMC, who is like a behemoth beast mowing down its competition? EMC, has again tops both the charts. IDC Worldwide Disk Storage Tracker for Q1 of 2012 puts EMC at 29.0% of the market share, followed by NetApp at 14.1%, and IBM at 11.4%. In fourth place is HP with 10.2% and HDS is placed fifth with 9.4%.

In the Gartner report, EMC has the lead of 32.5%, followed by NetApp at 12.7% and IBM with 11.0%. HDS held fourth place at 9.5% and HP is fifth with 9.0%. (more…)

Gartner WW ECB 4Q11

The Gartner Worldwide External Controller Based Disk Storage market numbers were out last night, and perennially follows IDC Disk Storage System Tracker.

The numbers posted little surprise, after a topsy-turvy year for vendors like IBM, HP and especially NetApp. Overall, the positions did not change much, but we can see that the 3 vendors I mentioned are facing very challenging waters ahead. Here’s a look at the overall 2011 numbers:

EMC is unstoppable, and gaining 3.6% market share and IBM lost 0.2% market share despite having strong sales with their XIV and StorWize V7000 solutions. This could be due to the lower than expected numbers from their jaded DS-series. IBM needs to ramp up.

HP stayed stagnant, even though their 3PAR numbers have been growing well. They were hit by poor numbers from the EVA (now renumbered as P6000s), and surprisingly their P4000s as well. Looks like they are short-lefthanded (pun intended) and given the C-level upheavals it went through in the past year, things are not looking good for HP.

Meanwhile, Dell is unable to shake off their EMC divorce alimony, losing 0.8% market share. We know that Dell has been pushing very, very hard with their Compellent, EqualLogic, and other technologies they acquired, but somehow things are not working as well yet.

HDS has been the one to watch, with its revenue numbers growing in double digits like NetApp and EMC. Their market share gain was 0.6%, which is very good for HDS standards. NetApp gained 0.8% market share but they seem vulnerable after 2 poor quarters.

The 4th quarter for 2011 numbers are shown below:

I did not blog about IDC QView numbers, which reports the storage software market share but just to give this entry a bit of perspective from a software point of view. From the charts of The Register, EMC has been gaining marketshare at the expense of the rest of the competitors like Symantec, IBM and NetApp.

Tabulated differently, here’s another set of data:

On all fronts, EMC is firing all cylinders. Like a well-oiled V12 engine, EMC is going at it with so much momentum right now. Who is going to stop EMC?

IDC 4Q11 Tracker numbers are in

It was a challenging 2011 but the tremendous growth of data continues to spur the growth of storage. According to IDC in its latest Worldwide Quarterly Disk Storage Systems Tracker, the storage market grew a healthy 7.7% in factory revenues, and the total disk storage capacity shipped was 6,279 petabytes, up 22.4% year-on-year! What Greg Schulz once said was absolutely true. “There is no recession in storage” 

Let’s look at the numbers. Overall, the positions of the storage vendors did not change much, but to me, the more exciting part is the growth quarter over quarter.

EMC and NetApp continue to post double digit growth perennially, with 25.9% and 16.6% respectively. Once again, taking market share from HP and others. HP, with the upheaval that is going on right now throughout the organization, got hit badly with a decline of 3.8%, while IBM held ground of 0.0%. And a data growth of 0.0% when the data growth is at more than 20% is not good, not good at all.

HDS, continuing its momentum with a good story, took a decent 11.6% and a fantastic number from HDS’s perspective. I have been out with my HDS buddies and I can feel their excitement and energy that I have never seen before. And that is a good indicator of the innovation and new technology that is coming out from HDS. They just need to work on their marketing and tell the industry more about what they are doing. Japanese can be so modest.

From the report, 2 things peeved me.

  • IDC reports that NetApp and HP are *tied* at 3rd. This does not make any sense at all! How can they be tied when NetApp has double digit growth, 11.2% market share and a revenue of USD$734 million while HP has negative growth, 10.3% market share and USD$677 million revenue? The logic boggles my mind!
  • They lumped Dell and Oracle into others! And others had a -1.4% growth. I am eager to find out how these 2 companies are doing, especially Dell who has been touting superb growth with their storage story.

Meanwhile, in TOTAL, here’s the table for the Total Worldwide Disk Storage Market share for 4Q11.

Numbers don’t lie. HP and IBM, in both 2nd and 3rd place respectively, are not in good shape. Negative growth in an upward trending market spells more trouble in the long run, and they had better buck up.

In this table, Dell gained and went up to #4 ahead of NetApp and from the look of things, Dell is doing all the right things to make sure that their storage market story is gelling together. Kudos! In fact, NetApp’s position and perception in the last 2-3 quarters have been shaky with Dell and HDS breathing down its neck. There isn’t likely to be significant dent to NetApp by HDS or Dell at this point in time, but having been the “the little engine that could” (that’s what I used to call NetApp) for the last few years, NetApp seems to be losing a bit of the extra “ooomph” that has excited the market in the past.

Lastly, I just want to say that my comments are based on the facts and figures in the tables published by IDC. I remember the last time I commented with the same approach, buddies of mine in the industry disagreed with me, saying that each of them are doing great in the Malaysian or South East Asian market.

Sorry guys, I blog I was see and I welcome you to take me to your sessions to let me know how well you are doing here. I would be glad to write more about it. (Hint, hint).

 

Oracle Bested the Best in Quality

I have been an avid reader of SearchStorage Storage magazine for many years now and have been downloading their free PDF copy every month. Quietly snugged at the end of January 2012′s issue, there it was, the Storage magazine 6th annual Quality Awards for NAS.

I was pleasantly surprised with the results because in the previous annual awards, it would dominated by NetApp and EMC but this time around, a dark horse has emerged. It is Oracle who took top honours in both the Enterprise and the Mid-range categories.

The awards are the result of Storage Magazine’s survey and below is an excerpt about the survey:

 

In both categories covering the Enterprise and the Mid-Range, the overall ratings are shown below:

 

 

Surprised? You bet because I was.

The survey does not focus on speeds and feeds or comparing scalability or performance. Rather, the survey focuses on the qualitative aspects of the NAS products. There were many storage vendors who were part of the participation lists but many did not qualify to be make a dent of what the top 6 did. Here’s a list of the vendors surveyed:

 

The qualitative aspects of the survey focused on 5 main areas:

  • Sales force competency
  • Initial Quality
  • Product Features
  • Product Reliability
  • Technical Support

In each of the 5 main areas, customers were asked a series of questions. Here is a breakdown of those questions of each area.

Sales Force Competency

  1. Are the sales force knowledgeable about their products and their customer’s industries?
  2. How flexible are their sales effort?
  3. How good are they keeping the customer’s interest levels up?

Initial Product Quality

  1. Does the product need little or no vendor intervention?
  2. Ease of installation and ease of use
  3. Good value for money
  4. Reasonable requirement from Professional Service or needing little Professional Service
  5. Installation without defects
  6. Getting it right the first time

Product Features

  1. Storage management features
  2. Mirroring features
  3. Capacity scaling features
  4. Interoperable with other vendor’s products
  5. Remote replication features
  6. Snapshotting features

Product Reliability

  1. Vendor provide comprehensive upgrading procedures
  2. Ability to meet Service Level Agreement (SLA)
  3. Experiences very little downtime
  4. Patches applied non-disruptively

Technical Support

  1. Taking ownership of the customer’s problem
  2. Timely problem resolution and technical advice
  3. Documentation
  4. Vendor supplies support contractually as specified
  5. Vendor’s 3rd party partners are knowledgeable
  6. Vendor provide adequate training

These are some of the intangibles that customers are looking for when they qualify the NAS solutions from vendors. And the surprising was Oracle just became something to be reckoned with, backed by the strong legacy of customer-centric focus of Sun and StorageTek. If this is truly happening in the US, then kudos to Oracle for maximizing the Sun-Storagetek enterprise genes to put their NAS products to be best-of-breed.

However, on the local front, it seems to me that Oracle isn’t doing much justice to the human potential they have inherited from Sun. A little bird has told me that they got rid of some good customer service people in Malaysia and Singapore just last month and more could be on the way in 2012. All this for the sake of meeting some silly key performance indices (KPIs) of being measured by tasks per day.

The Sun people that I know here in Malaysia and Singapore are gurus who has gone through the fire and thrived and there is no substitute for quality. Unfortunately, in Oracle, it’s all about numbers, whether it is sales or tasks per day.

Well, back to the survey. And of course, the final question would be, “Is the product good enough that you would buy it again?” And the results are …

 

Good for Oracle in the US but the results do not fully reflect what’s on the ground here in Malaysia, which is more likely dominated by NetApp, HP, EMC and IBM.

IDC Worldwide Storage Software QView 3Q11

I did not miss this when the IDC report of worldwide storage software for Q3 2011 was released a couple of weeks ago. I was just too busy to work on it until just now.

The IDC QView report covers 7 functional areas of storage software:

  • Data protection and recovery software
  • Storage replication software
  • Storage infrastructure software
  • Storage management software
  • Device management software
  • Data archiving software
  • File system software

All areas are growing and Q3 grew 9.7% when compared with the figures of 3Q2010. In the overall software market, EMC holds the top position at 24.5% followed by Symantec (15.3%) and IBM (14.0%). Here’s a table to show the overall standings of the storage software vendors.

 

In fact, EMC leads in 3 areas of storage infrastructure management, storage management and device management. But the fastest growing area is data archiving software with a pace of 12.2% following by storage and device management of 11.3%.

HP is not in the table, but IDC reported that the biggest growth is coming from HP with a 38.2% growth, boosted by its acquisition of 3PAR. Watch out for HP in the coming quarters. Also worthy of note is the rate Symantec has been experiencing. Their was only 2.2% and IBM, at #3, is catching up fast. I wonder what’s happening in Symantec having seeing them losing their lofty heights in recent years.

The storage software market is a USD$3.5 billion market and it is the market that storage vendors are placing more importance. This market will grow.

Gartner 3Q2011 WW ECB Disk Storage Market

Just after IDC released their numbers of their worldwide Disk Storage System Tracker (Read my blog) 10 days ago, Gartner released their Worldwide External Controller Based (ECB) Disk Storage Market report for Q3 of 2011.

The storage market remains resilient (for now) and growing 10.4% in terms of revenue, despite the hard economic conditions. The table below shows the top 7 storage vendors and their relation to their Q2 numbers.

 

EMC remained at the top and gained a massive 3.6% jump in market share. Looks like they are firing all cylinders and chugging like an unstoppable steam train. IBM gained 0.1% in second place as its stable of DS8000, XIV and Storewize V7000 is taking shape. Even though IBM has been holding steadily, I still think that their present storage lineup is staggered and lacks that seamless upgrade path for their customers.

NetApp, which I always terms as the “little engine that could”, is slowing down. They were badly hit in the last quarter, delivering lower than expected revenue numbers according to the analysts. Their stock took a tumble too. As quoted by Gartner, “NetApp’s third-quarter results reflect an overdependence on a few large customers, limited geographic coverage in high-growth countries and increased competition from Dell, EMC, HP and IBM in the midrange modular ECB disk array market segment.

I wrote in my recent blog, that NetApp has to start evolving from a pure-play storage vendor into a total storage and data management solution vendor. The recent rumours of NetApp’s interests in Commvault and Quantum should make a lot of sense if NetApp decides to make that move. Come on, NetApp! What are you waiting for?

HP came back strong in this report. They are in 4th place with 10.4% market share and hot on NetApp’s heels. After many months of nonsensical madness – Leo Apotheker firing, trying to ditch the PC business, the killing of WebOS tablet, the very public Oracle-HP spat – things are beginning to settle a bit under their new CEO, Meg Whitman. In a recent HP Discover conference in Vienna, it was reported that the HP storage team is gung-ho of what they have in their arsenal right now. They called it “The 4 Jewels of HP Storage Crown” which includes 3PAR, Ibrix, StoreOnce and LeftHand. They also leap-frogged over HDS and Dell in the recent Gartner Magic Quadrant (See below).

Kudos to HP and team.

HDS seems to be doing well, and so is Dell. But the Gartner numbers tell a different story. HDS, lost market share and now shares 7.8% market share with Dell. Dell, despite its strong marketing on Compellent, could not make up its loss after breaking off with EMC.

Fujitsu and Oracle completes the line up.

My conclusion: HP and IBM are coming back; EMC is well and far ahead of everyone else; NetApp has to evolve; Dell still lacking in enterprise storage savviness despite having good technology; No comments about HDS.