Category Archives: eDiscovery

We got to keep more data

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Guess which airport has won the most awards in the annual Skytrax list? Guess which airport won 480 awards since its opening in 1981? Guess how this airport did it?

Data Analytics gives the competive edge.

Serving and servicing more than 65 million passengers and travellers in 2018, and growing, Changi Airport Singapore sets a very high level customer service. And it does it with the help of technology, something they call Smart (Service Management through Analytics and Resource Transformation) Airport. In an ultra competitive and cut-throat airline business, the deep integration of customer-centric services and the ultimate traveller’s experience are crucial to the survival and growth of airlines. And it has definitely helped Singapore Airlines to be the world’s best airlines in 2018, its 4th win.

To achieve that, Changi Airport relies on technology and lots of relevant data for deep insights on how to serve its customers better. The details are well described in this old news article.

Keep More Relevant Data for Greater Insights

When I mean more data, I do not mean every single piece of data. Data has to be relevant to be useful.

How do we get more insights? How can we teach systems to learn? How to we develop artificial intelligence systems? By having more relevant data feeding into data analytics systems, machine learning and such.

As such, a simple framework for building from the data ingestion, to data repositories to outcomes such as artificial intelligence, predictive and recommendations systems, automation and new data insights isn’t difficult to understand. The diagram below is a high level overview of what I work with most of the time. Continue reading →

Clever Cohesity

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[Preamble: I have been invited by GestaltIT as a delegate to their Tech Field Day for Storage Field Day 18 from Feb 27-Mar 1, 2019 in the Silicon Valley USA. My expenses, travel and accommodation were covered by GestaltIT, the organizer and I was not obligated to blog or promote their technologies presented at this event. The content of this blog is of my own opinions and views]

This is clever. This is very smart.

The moment the Cohesity App Marketplace pitch was shared at the Storage Field Day 18 session, somewhere in my mind, enlightenment came to me.

The hyperconverged platform for secondary data, or is it?

When Cohesity came into the scene, they were branded the latest unicorn alongside Rubrik. Both were gunning for the top hyperconverged platform for secondary data. Crazy money was pouring into that segment – Cohesity got USD250 million in June 2018; Rubrik received USD261 million in Jan 2019 – making the market for hyperconverged platforms for secondary data red-hot. Continue reading →

Catch up (fast) – IBM Spectrum Protect Plus

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[Preamble: I have been invited by GestaltIT as a delegate to their Tech Field Day for Storage Field Day 18 from Feb 27-Mar 1, 2019 in the Silicon Valley USA. My expenses, travel and accommodation were covered by GestaltIT, the organizer and I was not obligated to blog or promote their technologies presented at this event. The content of this blog is of my own opinions and views]

The IBM Spectrum Protect Plus (SPP) team returned again for Storage Field Day 18, almost exactly 50 weeks when they introduced SPP to the Storage Field Day 15 delegates in 2018. My comments in my blog about IBM SPP were not flattering but the product was fairly new back then. I joined the other delegates to listen to IBM again this time around, and being open minded to listen and see their software upgrade.

Spectrum Protect Plus is NOT Spectrum Protect

First of all, it is important to call that IBM Spectrum Protect (SP)and IBM Spectrum Protect Plus (SPP) are 2 distinct products. The SP is the old Tivoli Storage Manager (TSM) while SPP is a more “modern” product, answering to virtualized environments and several public cloud service providers target platforms. To date, SP is version 8.1.x while SPP is introduced as version 10.1.4. There are “some” integration between SP and SPP, where SPP data can be “offloaded” to the SP platform for long term retention.

For one, I certainly am confused about IBM’s marketing and naming of both products, and I am sure many face the same predicament too. Continue reading →

Quantum Corp should spin off Stornext

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What’s happening at Quantum Corporation?

I picked up the latest development news about Quantum Corporation. Last month, in December 2018, they secured a USD210 million financial lifeline to support their deflating business and their debts. And if you follow their development, they are with their 3rd CEO in the past 12 months, which is quite extraordinary. What is happening at Quantum Corp?

Quantum Logo (PRNewsFoto/Quantum Corp.)

Stornext – The Swiss Army knife of Data Management

I have known Quantum since 2000, very focused on the DLT tape library business. At that time, prior to the coming of LTO, DLT and its successor, SuperDLT dominated the tape market together with IBM. In 2006, they acquired ADIC, another tape vendor and became one of the largest tape library vendors in the world. From the ADIC acquisition, Quantum also got their rights on Stornext, a high performance scale out file system. I was deeply impressed with Stornext, and I once called it the Swiss Army knife of Data Management. The versatility of Stornext addressed many of the required functions within the data management lifecycle and workflows, and thus it has made its name in the Media and Entertainment space.

Jack of all trades, master of none

However, Quantum has never reached great heights in my opinion. They are everything to everybody, like a Jack of all trades, master of none. They are backup with their tape libraries and DXi series, archive and tiering with the Lattus, hybrid storage with QXS, and file system and scale-out with Stornext. If they have good business run rates and a healthy pipeline, having a broad product line is fine and dandy. But Quantum has been having CEO changes like turning a turnstile, and amid “a few” accounting missteps and a 2018 CEO who only lasted 5 months, they better steady their rocking boat quickly. Continue reading →

Let there be light with Commvault Activate

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[Preamble: I have been invited by Commvault via GestaltIT as a delegate to their Commvault GO conference from Oct 9-11, 2018 in Nashville, TN, USA. My expenses, travel and accommodation are paid by Commvault, the organizer and I was not obligated to blog or promote their technologies presented at this event. The content of this blog is of my own opinions and views]

Nobody sees well in the dark.

I am piqued and I want to know more about Commvault Activate. The conversation started after lunch yesterday as the delegates were walking back to the Gaylord Opryland Convention Center. I was walking next to Patrick McGrath, one of Commvault marketing folks, and we struck up a conversation in the warm breeze. Patrick started sharing a bit of Commvault Activate and what it could do and the possibilities of many relevant business cases for the solution.

There was a dejà vu moment, bringing my thoughts back to mid-2009. I was just invited by a friend to join him to restructure his company, Real Data Matrix (RDM). They were a NetApp distributor, then Platinum reseller in the early and mid-2000s and they had fell into hard times. Most of their technical team had left them, putting them in a spot to retain one of the largest NetApp support contract in Malaysia at the time.

I wanted to expand on their NetApp DNA and I started to seek out complementary solutions to build on that DNA. Coming out of my gig at EMC, there was an interesting solution which tickled my fancy – VisualSRM. So, I went about seeking the most comprehensive SRM (storage resource management) solution for RDM, one which has the widest storage platforms support. I found Tek-Tools Software and I moved that RDM sign up as their reseller. We got their SE/Developer, Aravind Kurapati, from India to train the RDM engineers. We were ready to hit the market late-2009/early-2010 but a few weeks later, Tek-Tools was acquired by Solarwinds.

Long story short, my mindset about SRM was “If you can’t see your storage resource, you can’t manage your storage“.  Resource visibility is so important in SRM, and the same philosophy applies to Data as well. That’s where Commvault Activate comes in. More than ever, Data Insights is already the biggest differentiator in the Data-Driven transformation in any modern business today. Commvault Activate is the Data Insights that shines the light to all the data in every organization.

After that casual chat with Patrick, more details came up in the early access to Commvault embargoed announcements later that afternoon. Commvault Activate announcement came up in my Twitter feed.

Commvault Activate has a powerful dynamic Index Engine called the Commvault 4D Index and it is responsible to search, discover and learn about different types of data, data context and relationships within the organization. I picked up more information as the conference progressed and found out that the technology behind the Commvault Activate is based on the Apache Lucene Solr enterprise search and indexing platform, courtesy of Lucidworks‘ technology. Suddenly I had a recall moment. I had posted the Commvault and Lucidworks partnership a few months back in my SNIA Malaysia Facebook community. The pictures connected. You can read about the news of the partnership here at Forbes.

Continue reading →