Category Archives: EasiShare

A Data Management culture to combat Ransomware

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On the road, seat belt saves lives. So does the motorcycle helmet. But these 2 technologies alone are probably not well received and well applied daily unless there is a strong ecosystem and culture about road safety. For decades, there have been constant and unrelenting efforts to enforce the habits of putting on the seat belt or the helmet. Statistics have shown they reduce road fatalities, but like I said, it is the safety culture that made all this happen.

On the digital front, the ransomware threats are unabated. In fact, despite organizations (and individuals), both large and small, being more aware of cyber-hygiene practices more than ever, the magnitude of ransomware attacks has multiplied. Threat actors still see weaknesses and gaps, and vulnerabilities in the digital realms, and thus, these are lucrative ventures that compliment the endeavours.

Time to look at Data Management

The Cost-Benefits-Risks Conundrum of Data Management

And I have said this before in the past. At a recent speaking engagement, I brought it up again. I said that ransomware is not a cybersecurity problem. Ransomware is a data management problem. I got blank stares from the crowd.

I get it. It is hard to convince people and companies to embrace a better data management culture. I think about the Cost-Benefits-Risk triangle while I was analyzing the lack of data management culture used in many organizations when combating ransomware.

I get it that Cybersecurity is big business. Even many of the storage guys I know wanted to jump into the cybersecurity bandwagon. Many of the data protection vendors are already mashing their solutions with a cybersecurity twist. That is where the opportunities are, and where the cool kids hang out. I get it.

Cybersecurity technologies are more tangible than data management. I get it when the C-suites like to show off shiny new cybersecurity “toys” because they are allowed to brag. Oh, my company has just implemented security brand XXX, and it’s so cool! They can’t be telling their golf buddies that they have a new data management culture, can they? What’s that?

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Understanding security practices in File Synchronization

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Ho hum. Another day, and another data leak. What else is new?

The latest hullabaloo in my radar was from one of Malaysia’s reverent universities, UiTM, which reported a data leak of 11,891 student applicants’ private details including MyKad (national identity card) numbers of each individual. Reading from the news article, one can deduced that the unsecured link mentioned was probably from a cloud storage service, i.e. file synchronization software such as OneDrive, Google Drive, Dropbox, etc. Those files that can be easily shared via an HTTP/S URL link. Ah, convenience over the data security best practices. 

Cloud File Sync software

It irks me when data security practices are poorly practised. And it is likely that there is ignorance of data security practices in the first place.

It also irks me when many end users everywhere I have encountered tell me their file synchronization software is backup. That is just a very poor excuse of a data protection strategy, if any, especially in enterprise and cloud environments. Convenience, set-and-forget mentality. Out of sight. Out of mind. Right? 

Convenience is not data security. File Sync is NOT Backup

Many users are used to the convenience of file synchronization. The proliferation of cloud storage services with free Gigabytes here and there have created an IT segment based on BYOD, which transformed into EFSS, and now CCP. The buzzword salad involves the Bring-Your-Own-Device, which evolved into Enterprise-File-Sync-&-Share, and in these later years, Content-Collaboration-Platform.

All these are fine and good. The data industry is growing up, and many are leveraging the power of file synchronization technologies, be it on on-premises and from cloud storage services. Organizations, large and small, are able to use these file synchronization platforms to enhance their businesses and digitally transforming their operational efficiencies and practices. But what is sorely missing in embracing the convenience and simplicity is the much ignored cybersecurity housekeeping practices that should be keeping our files and data safe.

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Control your Files. Control your Sovereignty.

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Data residency, data sovereignty, data localization – the trio of data compliance and governance – have been on my mind a lot lately. I am seeing a disturbing trend. “Splinternet” has taken a hurried and hastened pace. We are now seeing many countries drawing up digital boundaries in the name of data privacy and data protection with sovereign laws and regulations. Besides, these digital demarcation along the lines with data definitions, digital “colonization” is a strong undercurrent as developing countries are accepting larger and more powerful foreign powers into their playpen.

Public cloud services transcend national borders. The breakneck speed in the adoption of public cloud services is causing anxieties and concerns with conservative governments everywhere. On the flip side of the coin, commerce has certainly flourished and bloomed as global wide collaborations bring new opportunities, new markets – all for capitalism and growth.

[ Note: While we are on this debacle, the voices of decentralization are getting louder as well, but that is a topic for another day ]

Where are your data files now?

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My 2-day weekend with Nextcloud on FreeNAS

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In recent weeks, I have been asked by friends and old cust0mers on how to extend their NAS shared drives to work-from-home, the new reality. Malaysia went into a full lockdown as of June 1st several days ago.

I have written about file synchronization stories before but I have never done a Nextcloud blog. I have little experience with TrueNAS® CORE Nextcloud plugin and this was a good weekend to build it up from scratch with Virtualbox with FreeNAS™ 11.2U5 (because my friend was using that version).

[ Note ] FreeNAS™ 11.2U5 has been EOLed.

Nextcloud login screen

So, here it how it went for my little experiment. FYI, this is not a How-to guide. That will come later after I have put all my notes together with screenshots and all. This is just a collection of my thoughts while setting up Nextcloud on FreeNAS™.

Dropbox® is expensive

Using cloud storage with file sync and share capability is not exactly a cheap thing especially when you are a small medium sized business or a school or a charity organization. Here is the pricing table for Dropbox® for Business :

Dropbox for business pricing

I am using Dropbox® as the example here but the same can be said for OneDrive or Google Drive and others. The pricing can quickly add up when the price is calculated per user per month.

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TrueNAS – The Secure Data Platform for EasiShare

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The Enterprise File Sync and Share (EFSS) EasiShare presence is growing rapidly in the region, as enterprises and organizations are quickly redefining the boundaries of the new workspace. Work files and folders are no longer confined to the shared network drives within the local area network. It is going beyond to the “Work from Anywhere” phenomenon that is quickly becoming the way of life. Breaking away from the usual IT security protection creates a new challenge, but EasiShare was conceived with security baked into its DNA. With the recent release, Version 10, file sharing security and resiliency are stronger than ever.

[ Note: I have blogged about EasiShare previously. Check out the 2 links below ]

Public clouds are the obvious choice but for organizations to protect their work files, and keep data secure, services like Dropbox for Business, Microsoft® Office 365 with OneDrive and Google® Workspace are not exactly the kind of file sharing with security as their top priority. A case in point was the 13-hour disruption to Wasabi Cloud last week, where the public cloud storage provider’s domain name, wasabisys.com, was suspended by their domain name registrar because of malware discrepancy at one of its endpoints. There were other high profile cases too.

This is where EasiShare shines, because it is a secure, private EFSS solution for the enterprise and beyond, because business resiliency is in the hands and control of the organization that owns it, not the public cloud service providers.

EasiShare unifies with TrueNAS for secure business resiliency

EasiShare is just one several key business solutions iXsystems™ in Asia Pacific Japan is working closely with, and there is a strong, symbiotic integration with the TrueNAS® platform. Both have strong security features that fortify business resiliency, especially when facing the rampant ransomware scourge.

Value of a Single Unified Data Services Platform

A storage array is not a solution. It is just a box that most vendors push to sell. A storage must be a Data Services Platform. Readers of my blog would know that I have spoken about the Data Services Platform 3 years ago and you can read about it:

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A Dialogue between 2 Drives

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I was talking to an end user who was slowly getting exposed to the cloud amid this Covid-19 pandemic. The whole work from home thingy was not new to him, but the scale of the practice suddenly escalated when more than 80 of his staff have to work from wherever they were stuck at during the past 6 weeks. Initially all of his staff had to alternate their folders and files access because their Sonicwall® Global Client license and SSL VPN Clients were inadequate. Even after their upgrade of the licenses, the performance of getting the folders and files through the Z: drive was poor and the network was chocked up. I told them that regardless, the SMB protocol of the NAS shared folders was chatty and generated a lot of network traffic on the VPN, along with the inadequacies of running this over the wide area Internet network. Staff productivity obviously nosedived.

We are now exploring putting their work in the cloud but maintaining a consistent synchronized set of folders and files at all times. Wasabi® Cloud has emerged the most attractive price/GB/month and no egress or API requests fees.

Combining 2 shared drives into one

NAS Drive talking to Cloud Drive like 2 buddies

Now here is a story of 2 Drives

The end user is not an IT savvy user. They were unfamiliar with Cloud Storage other than the free personal ones like Google Drive, or Dropbox. They have more than 200TB and I have introduced to them Wasabi® Cloud. They were very familiar with their Z:, their NAS Drive. I introduced to them the Cloud Drive.

NAS: Hey, how’s it going?

Cloud: Not bad. My boss and your boss are talking about bringing me and Wasabi® Cloud to join your gang. Hope you are OK with that.

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Secure Private Sync and Share with EasiShare

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Shadow IT /sh-A-doE  Eye-Tee/

noun: An IT project outside the organization IT department’s domain and often unapproved. A dark area.

verb: A defiant user-level practice to perform IT activities where the organization’s IT department has little or no control.

Shadow IT or Stealth IT

There was a BYOD (bring your own device) craze about a decade ago. The darling of the BYOD craze, Dropbox was on every vendor’s lips and many look-a-likes sprouted like mushrooms. Microsoft OneDrive (previously known as SkyDrive), Google Drive, and of course, Dropbox and many others are still serving a growing customer base, together with many others. But most of them have taken a different, more mature form, a market where Gartner has defined as Enterprise File Sync and Share several years ago. And today, that market is shifting again, and soon to be known as Content Collaboration Platform.

But Shadow IT remains where many users are facing challenges with their IT department. Rigid, archaic, and difficult have forced end users to take matters into their own hands to share files, away from the controls and structures. And those free GBs from those cloud storage providers looked so tempting …

The picture above is someone unlocking a safe. I have literally seen an IT department keeping their files on disks and then keep them in a safe! When they want to share it, they have to run the safe combinations to bring out the disks, and they did it in front of me. It was funny then but the paranoia is real! Some IT departments are really that pain-in-the-a$$.

A business risk

Shadow IT is a risk. Security is often the touted risk, but the issue goes beyond just security. Often, the compromised issue represents a degradation of the company’s brand, image and customer confidence, and could lead to negative reverberation of the company’s business.

Time to regain control and secure file access

EasiShare, a private military-grade, enterprise file sync and share platform is a solution I am exploring. It is similar to the Dropbox concept many are familiar with, but without the security concerns and heavy applications of Dropbox, OneDrive or Google Drive.

Many organizations in Malaysia have expressed concerns about data privacy and security. And this is a great opportunity for Malaysian companies to consider data privacy and security seriously, especially with Shadow IT looming to comprise the control of the IT departments.

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