Tag Archives: Work from home

IT Data practices and policies still wanting

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There is an apt and honest editorial cartoon about Change.

From https://commons.wikimedia.org/wiki/File:Who-Wants-Change-Crowd-Change-Management-Yellow.png

I was a guest of Channel Asia Executive Roundtable last week. I joined several luminaries in South East Asia to discuss about the topic of “How Partners can bring value to the businesses to manage their remote workforce“.

Covid-19 decimated what we knew as work in general. The world had to pivot and now, 2+ years later, a hybrid workforce has emerged. The mixture of remote work, work-from-home (WFH), physical office and everywhere else has brought up a new mindset and new attitudes with both the employers and their staff alike. Without a doubt, the remote way of working is here to stay.

People won but did the process lose?

The knee jerk reactions when the lockdowns of Covid hit were to switch work to remote access to applications on premises or in the clouds. Many companies have already moved to the software-as-a-service (SaaS) way of working but not all have made the jump, just like not all the companies’ applications were SaaS based. Of course, the first thing these stranded companies do was to look for the technologies to solve this unforeseen disorder.

People Process Technology.
Picture from https://iconstruct.com/blog/people-process-technology/

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Where are your files living now?

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[ This is Part One of a longer conversation ]

EMC2 (before the Dell® acquisition) in the 2000s had a tagline called “Where Information Lives™“**. This was before the time of cloud storage. The tagline was an adage of enterprise data storage, proper and contemporaneous to the persistent narrative at the time – Data Consolidation. Within the data consolidation stories, thousands of files and folders moved about the networks of the organizations, from servers to clients, clients to servers. NAS (Network Attached Storage) was, and still is the work horse of many, many organizations.

[ **Side story ] There was an internal anti-EMC joke within NetApp® called “Information has a new address”.

EMC tagline “Where Information Lives”

This was a time where there were almost no concerns about Shadow IT; ransomware were less known; and most importantly, almost everyone knew where their files and folders were, more or less (except in Oil & Gas upstream – to be told in later in this blog). That was because there were concerted attempts to consolidate data, and inadvertently files and folders, in the organization.

Even when these organizations were spread across the world, there were distributed file technologies at the time that could deliver files and folders in an acceptable manner. Definitely not as good as what we have today in a cloudy world, but acceptable. I personally worked a project setting up Andrew File Systems for Intel® in Penang in the mid-90s, almost joined Tacit Networks in the mid-2000s, dabbled on Microsoft® Distributed File System with NetApp® and Windows File Servers while fixing the mountains of issues in deploying the worldwide GUSto (Global Unified Storage) Project in Shell 2006. Somewhere in my chronological listings, Acopia Networks (acquired by F5) and of course, EMC2 Rainfinity and NetApp® NuView OEM, Virtual File Manager.

The point I am trying to make here is most IT organizations had a good grip of where the files and folders were. I do not think this is very true anymore. Do you know where your files and folders are living today? 

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A Dialogue between 2 Drives

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I was talking to an end user who was slowly getting exposed to the cloud amid this Covid-19 pandemic. The whole work from home thingy was not new to him, but the scale of the practice suddenly escalated when more than 80 of his staff have to work from wherever they were stuck at during the past 6 weeks. Initially all of his staff had to alternate their folders and files access because their Sonicwall® Global Client license and SSL VPN Clients were inadequate. Even after their upgrade of the licenses, the performance of getting the folders and files through the Z: drive was poor and the network was chocked up. I told them that regardless, the SMB protocol of the NAS shared folders was chatty and generated a lot of network traffic on the VPN, along with the inadequacies of running this over the wide area Internet network. Staff productivity obviously nosedived.

We are now exploring putting their work in the cloud but maintaining a consistent synchronized set of folders and files at all times. Wasabi® Cloud has emerged the most attractive price/GB/month and no egress or API requests fees.

Combining 2 shared drives into one

NAS Drive talking to Cloud Drive like 2 buddies

Now here is a story of 2 Drives

The end user is not an IT savvy user. They were unfamiliar with Cloud Storage other than the free personal ones like Google Drive, or Dropbox. They have more than 200TB and I have introduced to them Wasabi® Cloud. They were very familiar with their Z:, their NAS Drive. I introduced to them the Cloud Drive.

NAS: Hey, how’s it going?

Cloud: Not bad. My boss and your boss are talking about bringing me and Wasabi® Cloud to join your gang. Hope you are OK with that.

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Cloud Sync Prowess of FreeNAS

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The COVID-19 situation has driven technology to find new ways to adapt to the new digital workspace. Difficulty in remote access to content files and media assets has disrupted the workflow of the practitioners of many business segments. Many are trying to find ways to get the files and folders into their home computers and laptops to do work when they were used to getting them from the regular NAS shared drives.

These challenges have put hybrid cloud file sharing into the forefront, making it the best possible option to access the NAS folders and files inside and outside the boundaries of the company’s network. However, end users are pressured to invest into new technologies to adjust to this new normal. It does not have to be this way, because FreeNAS™ (and in that aspect TrueNAS®) has plenty of cloud help to offer. Most of the features are Free!

TrueNAS CORE

TrueNAS Core replacing FreeNAS in version 12.0

[ Note: FreeNAS™ will become TrueNAS® Core in the release 12. News was announced 2 months ago ]

FreeNAS™ Cloud Sync

One of the underrated features of FreeNAS™ is Cloud Sync. It was released in version 11.1 and it is invaluable extending the hybrid cloud file sharing to the masses. Cloud Sync makes the shares available to public cloud services such as AWS S3, Dropbox, Google Cloud Storage, Google Drive, Microsoft Blob Storage, Microsoft OneDrive, pCloud, Wasabi™ Cloud and more. This means that the files and folders used within the NAS space in the LAN, can synchronized and used through the public cloud services mentioned.

There are 2 steps to setup Cloud Sync.

  • Add the Cloud Credentials for the cloud provider to use
  • Create the Cloud Sync Task

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