What next after Cyber Resiliency?

There was a time some years ago when some storage vendors, especially the object storage ones, started calling themselves the “last line of defence”. And even further back, when the purpose-built backup appliances (PBBAs) first appeared, a very smart friend of mine commented that they shouldn’t call it “backup appliance”, but rather they should call it “restore appliance”. That was because the data restoration part, or to be more relevant in today’s context, data recovery is the key to a crucial line of defence against cybersecurity threats to data, especially ransomware. We have a saying in the industry. “Hundreds of good backups are not as good as one good restore.” Of course, this data restoration part has become more sophisticated in the data recovery processes.

In recent years, we also seen the amalgamation of both data protection species – the backup/restore side and the cybersecurity side – giving rise to the term and the proliferation of Cyber Resilience.

Dialing Cyber Resilience (Picture from tehtris.com)

I have no qualms or lack of confidence of the cyber resilience technologies. I am pretty sure they can do the job extremely well, so much so, that some give million dollars guarantees if ever their solution failed. Druva announced their Data Resiliency Guarantee of USD$10 million and Rubrik has their Ransomware Recovery Warranty.

Of course, these warranties and guarantees come with terms and conditions, and caveats and not everyone is besotted by these big numbers’ payout. My friend, Andrew Martin, wrote a tongue-in-cheek piece last year about Rubrik’s warranty guarantee in his Data Storage Asia blog last year, which discussed whether it was Rubrik’s genuineness or spuriousness that might win or lose customers’ affections. You should read his blog to decide.

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Making Immutability the key factor in a Resilient Data Protection strategy

We often hear “Cyber Resilience” word thrown around these days. Every backup vendor has a cybersecurity play nowadays. Many have morphed into cyber resilience warrior vendors, and there is a great amount of validation in terms of Cyber Resilience in a data protection world. Don’t believe me?

Check out this Tech Field Day podcast video from a month ago, where my friends, Tom Hollingsworth and Max Mortillaro discussed the topic meticulously with Krista Macomber, who has just become the Research Director for Cybersecurity at The Futurum Group (Congrats, Krista!).

Cyber Resilience, as well articulated in the video, is not old wine in a new bottle. The data protection landscape has changed significantly since the emergence of cyber threats and ransomware that it warrants the coining of the Cyber Resilience terminology.

But I want to talk about one very important cog in the data protection strategy, of which cyber resilience is part of. That is Immutability, because it is super important to always consider immutable backups as part of that strategy.

It is no longer 3-2-1 anymore, Toto. 

When it comes to backup, I always start with 3-2-1 backup rule. 3 copies of the data; 2 different media; 1 offsite. This rule has been ingrained in me since the day I entered the industry over 3 decades ago. It is still the most important opening line for a data protection specialist or a solution architect. 3-2-1 is the table stakes.

Yet, over the years, the cybersecurity threat landscape has moved closer and closer to the data protection, backup and recovery realm. This is now a merged super-segment pangea called cyber resilience. With it, the conversation from the 3-2-1 backup rule in these last few years is now evolving into something like 3-2-1-1-0 backup rule, a modern take of the 3-2-1 backup rule. Let’s take a look at the 3-2-1-1-0 rule (simplified by me).

The 3-2-1-1-0 Backup rule (Credit: https://www.dataprise.com/services/disaster-recovery/baas/)

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Backup – Lest we forget

World Backup Day – March 31st

Last week was World Backup Day. It is on March 31st every year so that you don’t lose your data and become an April’s Fool the next day.

Amidst the growing awareness of the importance of backup, no thanks to the ever growing destructive nature of ransomware, it is important to look into other aspects of data protection – both a data backup/recovery and a data security –  point of view as well.

3-2-1 Rule, A-B-C and Air Gaps

I highlighted the basic 3-2-1 rule before. This must always be paired with a set of practised processes and policies to cultivate all stakeholders (aka the people) in the organization to understand the importance of protecting the data and ensuring data recoverability.

The A-B-C is to look at the production dataset and decide if the data should be stored in the Tier 1 storage. In most cases, the data becomes less active and these datasets may be good candidates to be archived. Once archived, the production dataset is smaller and data backup operations become lighter, faster and have positive causation as well.

Air gaps have returned to prominence since the heightened threats on data in recent years. The threats have pushed organizations to consider doing data offsite and offline with air gaps. Cost considerations and speed of recovery can be of concerns, and logical air gaps are also gaining style as an acceptable extra layer of data. protection.

Backup is not total Data Protection cyberdefence

If we view data protection more holistically and comprehensively, backup (and recovery) is not the total data protection solution. We must ignore the fancy rhetorics of the technology marketers that backup is the solution to ensure data protection because there is much more than that.

The well respected NIST (National Institute of Standards and Technology) Cybersecurity Framework places Recovery (along with backup) as the last pillar of its framework.

NIST Cybersecurity Framework

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Please cultivate 3-2-1 and A-B-C of Data Management

My Sunday morning was muddled 2 weeks ago. There was a frenetic call from someone whom I knew a while back and he needed some advice. Turned out that his company’s files were encrypted and the “backups” (more on this later) were gone. With some detective work, I found that their files were stored in a Synology® NAS, often accessed via QuickConnect remotely, and “backed up” to Microsoft® Azure. I put “Backup” in inverted commas because their definition of “backup” was using Synology®’s Cloud Sync to Azure. It is not a true backup but a file synchronization service that often mislabeled as a data protection backup service.

All of his company’s projects files were encrypted and there were no backups to recover from. It was a typical ransomware cluster F crime scene.

I would have gloated because many of small medium businesses like his take a very poor and lackadaisical attitude towards good data management practices. No use crying over spilled milk when prevention is better than cure. But instead of investing early in the prevention, the cure would likely be 3x more expensive. And in this case, he wanted to use Deloitte® recovery services, which I did not know existed. Good luck with the recovery was all I said to him after my Sunday morning was made topsy turvy of sorts.

NAS is the ransomware goldmine

I have said it before and I am saying it again. NAS devices, especially the consumer and prosumer brands, are easy pickings because there was little attention paid to implement a good data management practice either by the respective vendor or the end users themselves. 2 years ago I was already seeing a consistent pattern of the heightened ransomware attacks on NAS devices, especially the NAS devices that proliferated the small medium businesses market segment.

The WFH (work from home) practice trigged by the Covid-19 pandemic has made NAS devices essential for businesses. NAS are the workhorses of many businesses after all.  The ease of connecting from anywhere with features similar to the Synology® QuickConnect I mentioned earlier, or through VPNs (virtual private networks), or a self created port forwarding (for those who wants to save a quick buck [ sarcasm ]), opened the doors to bad actors and easy ransomware incursions. Good data management practices are often sidestepped or ignored in exchange for simplicity, convenience, and trying to save foolish dollars. Until ….

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TrueNAS – The Secure Data Platform for EasiShare

The Enterprise File Sync and Share (EFSS) EasiShare presence is growing rapidly in the region, as enterprises and organizations are quickly redefining the boundaries of the new workspace. Work files and folders are no longer confined to the shared network drives within the local area network. It is going beyond to the “Work from Anywhere” phenomenon that is quickly becoming the way of life. Breaking away from the usual IT security protection creates a new challenge, but EasiShare was conceived with security baked into its DNA. With the recent release, Version 10, file sharing security and resiliency are stronger than ever.

[ Note: I have blogged about EasiShare previously. Check out the 2 links below ]

Public clouds are the obvious choice but for organizations to protect their work files, and keep data secure, services like Dropbox for Business, Microsoft® Office 365 with OneDrive and Google® Workspace are not exactly the kind of file sharing with security as their top priority. A case in point was the 13-hour disruption to Wasabi Cloud last week, where the public cloud storage provider’s domain name, wasabisys.com, was suspended by their domain name registrar because of malware discrepancy at one of its endpoints. There were other high profile cases too.

This is where EasiShare shines, because it is a secure, private EFSS solution for the enterprise and beyond, because business resiliency is in the hands and control of the organization that owns it, not the public cloud service providers.

EasiShare unifies with TrueNAS for secure business resiliency

EasiShare is just one several key business solutions iXsystems™ in Asia Pacific Japan is working closely with, and there is a strong, symbiotic integration with the TrueNAS® platform. Both have strong security features that fortify business resiliency, especially when facing the rampant ransomware scourge.

Value of a Single Unified Data Services Platform

A storage array is not a solution. It is just a box that most vendors push to sell. A storage must be a Data Services Platform. Readers of my blog would know that I have spoken about the Data Services Platform 3 years ago and you can read about it:

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NAS is the next Ransomware goldmine

I get an email like this almost every day:

It is from one of my FreeNAS customers daily security run logs, emailed to our support@katanalogic.com alias. It is attempting a brute force attack trying to crack the authentication barrier via the exposed SSH port.

Just days after the installation was completed months ago, a bot has been doing IP port scans on our system, and found the SSH port open. (We used it for remote support). It has been trying every since, and we have been observing the source IP addresses.

The new Ransomware attack vector

This is not surprising to me. Ransomware has become more sophisticated and more damaging than ever because the monetary returns from the ransomware are far more effective and lucrative than other cybersecurity threats so far. And the easiest preys are the weakest link in the People, Process and Technology chain. Phishing breaches through social engineering, emails are the most common attack vectors, but there are vhishing (via voicemail) and smshing (via SMS) out there too. Of course, we do not discount other attack vectors such as mal-advertising sites, or exploits and so on. Anything to deliver the ransomware payload.

The new attack vector via NAS (Network Attached Storage) and it is easy to understand why.

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