HDS HNAS kicks ass

I am dusting off the cobwebs of my blog. After almost 3 months of inactivity, (and trying to avoid the Social Guidelines Media of my present company), I have bolstered enough energy to start writing again. I am tired, and I am finishing off the previous engagements prior to joining HDS. But I am glad those are coming to an end, with the last job in Beijing next week.

So officially, I will be in HDS as of November 4, 2013 . And to get into my employer’s good books, I think I should start with something that HDS has proved many critics wrong. The notion that HDS is poor with NAS solutions has been dispelled with a recent benchmark report from SPECSfs, especially when it comes to NFS file performance. HDS has never been much of a big shouter about their HNAS, even back in the days of OEM with BlueArc. The gap period after the BlueArc acquisition was also, in my opinion, quiet unless it was the gestation period for this Kick-Ass announcement a couple of weeks ago. Here is one of the news circling in the web, from the ever trusty El-Reg.

HDS has never been big shouting like the guys, like EMC and NetApp, who have plenty of marketing dollars to spend. EMC Isilon and NetApp C-Mode have always touted their mighty SPECSfs numbers, usually with a high number of controllers or nodes behind the benchmarks. More often than not, many readers would probably focus more on the NFSops/sec figures rather than the number of heads required to generate the figures.

Unaware of this HDS announcement, I was already asking myself that question about NFSops/sec per SINGLE controller head. So, on September 26 2013, I did a table comparing some key participants of the SPECSfs2008_nfs.v3 and here is the table:

SPECSfs2008_nfs.v3-26-Sept-2013In the last columns of the 2 halves (which I have highlighted in Red), the NFSops/sec/single controller head numbers are shown. I hope that readers would view the performance numbers more objectively after reading this. Therefore, I let you make your own decisions but ultimately, they are what they are. One should not be over-mesmerized by the super million NFSops/sec until one looks under the hood. Secondly, one should also look at things more holistically such as $/NFSops/sec, $/ORT (overall response time), and $/GB/NFSops/managed and other relevant indicators of the systems sold.

But I do not want to take the thunder away from HDS’ HNAS platforms in this recent benchmark. In summary,

HDS SPECbench summaryTo reach a respectable number of 607,647 NFSops/sec with a sub-second response time is quite incredible. The ORT of 0.59 msecs should not be taken lightly because to eke just about a 0.1 msec is not easy. Therefore, reaching 0.5 millisecond is pretty awesome.

This is my first blog after 3 months. I am glad to be back and hopefully with the monkey off my back (I am referring to my outstanding engagements), I can concentrating on writing good stuff again. I know, I know … I still owe some people some entries. It’s great to be back 🙂

Washing too much software defined

There’s been practically a firestorm when EMC announced ViPR, its own version of “software-defined storage” at EMC World last week. Whether you want to call it Virtualization Platform Re-defined or Re-imagined, competitors such as NetApp, HDS, Nexenta have taken pot-shots at EMC, and touting their own version of software-defined storage.

In the release announcement, EMC claimed the following (a cut-&-paste from the announcement):

  • The EMC ViPR Software-Defined Storage Platform uniquely provides the ability to both manage storage infrastructure (Control Plane) and the data residing within that infrastructure (Data Plane).
  • The EMC ViPR Controller leverages existing storage infrastructures for traditional workloads, but provisions new ViPR Object Data Services (with access via Amazon S3 or HDFS APIs) for next-generation workloads. ViPR Object Data Services integrate with OpenStack via Swift and can be run against enterprise or commodity storage.
  • EMC ViPR integrates tightly with VMware’s Software Defined Data Center through industry standard APIs and interoperates with Microsoft and OpenStack.

The separation of the Control Plane and the Data Plane of the ViPR allows the abstraction of 2 main layers.

Layer 1 is the abstraction of the underlying storage hardware infrastructure. Although I don’t have the full details (EMC guys please enlighten me, please!), I believe storage administrator no longer need to carve out LUNs from RAID groups or Storage Pools, striped and sliced them and further provision them into meta file systems before they are exported or shared through NAS protocols. I am , of course, quoting the underlying provisioning architecture of Celerra, which can be quite complex. Anyone who has done manual provisioning with Celerra Manager should know what I mean.

Here’s the provisioning architecture of Celerra:

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Time for Fujitsu Malaysia to twist and shout and yet …

The worldwide storage market is going through unprecedented change as it is making baby steps out of one of the longest recessions in history. We are not exactly out of the woods yet, given the Eurozone crisis, slowing growth in China and the little sputters in the US economy.

Back in early 2012, Fujitsu has shown good signs of taking market share in the enterprise storage but what happened to that? In the last 2 quarters, the server boys in the likes of HP, IBM and Dell storage market share have either shrunk (in the case of HP and Dell) or tanked (as in IBM). I would have expected Fujitsu to continue its impressive run and continue to capture more of the enterprise market, and yet it didn’t. Why?

I was given an Eternus storage technology update by the Fujitsu Malaysia pre-sales team more than a year ago. It has made some significant gains in technology such as Advanced Copy, Remote Copy, Thin Provisioning, and Eco-Mode, but I was unimpressed. The technology features were more like a follower, since every other storage vendor in town already has those features.

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And Cloud Storage will make us even stranger

It was a dark and stormy night ….

I was in a car with my host in the stifling traffic jams on the streets of Jakarta. We had just finished dinner and his driver was taking me back to the hotel. It was about 9pm and we were making conversation trying to figure out how we can work together. My host, a wonderful Singaporean who has been residing in Jakarta for more than a decade and a half, owns a distributorship focusing mainly on IT security solutions. He had invited me over to Jakarta to give a talk on Cloud Storage at the Indonesia CIO Network event on January 9th 2013.

I was there to represent SNIA South Asia to give a talk about CDMI (Cloud Data Management Interface), and my host also took the opportunity to introduce Nutanix, a SAN-less 2-tier, high-performance, virtualized data center platform. (Note: That’s quite a mouthful, but gotta include all the buzz-words in there). It was my host’s first foray into storage networking solutions, away from his usual security solutions spread. As the conversation went on in the car, he said “You storage guys are so strange!“.

To many of the IT folks who have been involved in OS, applications, security, and networking, to say a few, storage is like a dark art, some mumbo jumbo, voodoo-like science known to a select few. That’s great, because this perception will keep us relevant, and still have the value and a job. To me, that just fine and dandy, and I like it that way. 🙂

In preparation to the event, I have to learn up SNIA CDMI. Cloud and Storage … Cloud and Storage … Cloud and Storage. Hmmm …. Continue reading

Is there no one to challenge EMC?

It’s been a busy, busy month for me.

And when the IDC Worldwide Quarterly Disk Storage Systems Tracker for 3Q12 came out last week, I was reading in awe how impressive EMC was at the figures that came out. But most impressive of all is how the storage market continue to grow despite very challenging and uncertain business conditions. With the Eurozone crisis, China experiencing lower economic growth numbers and the uncertainty in the US economic sectors, it is unbelievable that the storage market grew 24.4% y-o-y. And for the first time, 7,104PB was shipped! Yes folks, more than 7 exabytes was shipped during that period!

In the Top 5 external disk storage market based on revenue, only EMC and HDS recorded respectable growth, recording 8.7% and 13.8% respectively. NetApp, my “little engine that could” seems to be running out of steam, earning only 0.9% growth. The rest of the field, IBM and HP, recorded negative growth. Here’s a look at the Top 5 and the rest of the pack:

HP -11% decline is shocking to me, and given the woes after woes that HP has been experiencing, HP has not seen the bottom yet. Let’s hope that the new slew of HP storage products and technologies announced at HP Discover 2012 will lift them up. It also looked like a total rebranding of the HP storage products as well, with a big play on the word “Store”. They have names like StoreOnce, StoreServ, StoreAll, StoreVirtual, StoreEasy and perhaps more coming.

The Open SAN market, which includes iSCSI has EMC again at Number 1, with 29.8%, followed by IBM (14%), HDS (12.2%) and HP (11.8%). When combined with NAS numbers, the NAS + Open SAN market, EMC has 33.5% while NetApp is 13.7%.

Of course, it is just not about external storage because the direct-attached storage numbers count too. With that, the server vendors of IBM, HP and Dell are still placed behind EMC. Here’s a look at that table from IDC:

There’s a highlight of Dell in the table above. Dell actually grew by 4.0% compared to decline in HP and IBM, gaining 0.1%. However, their numbers seem too tepid and led to the exit of Darren Thomas, Dell’s storage group head honco. News of Darren’s exit was on TheRegister.

I also want to note that NAS growth numbers actually outpaced Open SAN numbers including iSCSI.

This leads me to say that there is a dire need for NAS technical and technology expertise in the local storage market. As the adoption of NFSv4 under way and SMB 2.0 and 3.0 coming into the picture, I urge all storage networking professionals who are more pro-SAN to step out of their comfort zone and look into NAS as well. The world is changing and it is no longer SAN vs NAS anymore. And NFSv4.1 is blurring the lines even more with the concepts of layout.

But back to the subject to storage market, is there no one out there challenging EMC in a big way? NetApp was, some years ago, recorded double digit growth and challenging EMC neck-and-neck, but that mantle seems to be taken over by HDS. But both are long way to go to get close to EMC.

Kudos to the EMC team for damn good execution!

HUS VM is not virtual storage appliance

I was very confused with an recent HDS announcement, and it has been at the back of my mind for several weeks now.

On the last week of September 2012, HDS announced their Hitachi Unified Storage VM, aimed at small/medium enterprises (SMEs). Nothing wrong with that, except the VM part. I am not sure if it was the Computerworld author’s mistake, but he specifically mentioned VM as “virtual machine”. Check out the link here and the screenshot below:

It got me a bit riled up thinking this was some kind of virtual storage ala VMware Virtual Storage Appliance or NetApp ONTAP-V or even the early innovation of HP Lefthand Virtual SAN Appliance. Apparently not!

I did some short investigation and found Nigel Poulton’s blog which gave a fantastic dissection about the HUS VM. The VM is not virtual machine, but Virtual Midrange!

The HUS VM architecture is deep in ASICs, given HDS long history in ASICs design and manufacturing. SiliconFS, is the NAS front end, while the iSCSI and FC part are being serviced from the same HDS microcode of the higher end HDS VSP. Here’s a look at the hardware architectural diagram from Nigel’s blog:

There are plenty of bells and whistles in the HUS VM, armed with plenty of 8Gbps FC ports, SAS 6Gbps backend, SSDs, and software such as Dynamic Provisioning (thin provisioning) and Dynamic Tiering.

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4TB disks – the end of RAID

Seriously? 4 freaking terabyte disk drives?

The enterprise SATA/SAS disks have just grown larger, up to 4TB now. Just a few days ago, Hitachi boasted the shipment of the first 4TB HDD, the 7,200 RPM Ultrastar™ 7K4000 Enterprise-Class Hard Drive.

And just weeks ago, Seagate touted their Heat-Assisted Magnetic Recording (HAMR) technology will bring forth the 6TB hard disk drives in the near future, and 60TB HDDs not far in the horizon. 60TB is a lot of capacity but a big, big nightmare for disks availability and data backup. My NetApp Malaysia friend joked that the RAID reconstruction of 60TB HDDs would probably finish by the time his daughter finishes college, and his daughter is still in primary school!.

But the joke reflects something very serious we are facing as the capacity of the HDDs is forever growing into something that could be unmanageable if the traditional implementation of RAID does not change to meet such monstrous capacity.

Yes, RAID has changed since 1988 as every vendor approaches RAID differently. NetApp was always about RAID-4 and later RAID-DP and I remembered the days when EMC had a RAID-S. There was even a vendor in the past who marketed RAID-7 but it was proprietary and wasn’t an industry standard. But fundamentally, RAID did not change in a revolutionary way and continued to withstand the ever ballooning capacities (and pressures) of the HDDs. RAID-6 was introduced when the first 1TB HDDs first came out, to address the risk of a possible second disk failure in a parity-based RAID like RAID-4 or RAID-5. But today, the 4TB HDDs could be the last straw that will break the camel’s back, or in this case, RAID’s back.

RAID-5 obviously is dead. Even RAID-6 might be considered insufficient now. Having a 3rd parity drive (3P) is an option and the only commercial technology that I know of which has 3 parity drives support is ZFS. But having 3P will cause additional overhead in performance and usable capacity. Will the fickle customer ever accept such inadequate factors?

Note that 3P is not RAID-7. RAID-7 is a trademark of a old company called Storage Computer Corporation and RAID-7 is not a standard definition of RAID.

One of the biggest concerns is rebuild times. If a 4TB HDD fails, the average rebuild speed could take days. The failure of a second HDD could up the rebuild times to a week or so … and there is vulnerability when the disks are being rebuilt.

There are a lot of talks about declustered RAID, and I think it is about time we learn about this RAID technology. At the same time, we should demand this technology before we even consider buying storage arrays with 4TB hard disk drives!

I have said this before. I am still trying to wrap my head around declustered RAID. So I invite the gurus on this matter to comment on this concept, but I am giving my understanding on the subject of declustered RAID.

Panasas‘ founder, Dr. Garth Gibson is one of the people who proposed RAID declustering way back in 1999. He is a true visionary.

One of the issues of traditional RAID today is that we still treat the hard disk component in a RAID domain as a whole device. Traditional RAID is designed to protect whole disks with block-level redundancy.  An array of disks is treated as a RAID group, or protection domain, that can tolerate one or more failures and still recover a failed disk by the redundancy encoded on other drives. The RAID recovery requires reading all the surviving blocks on the other disks in the RAID group to recompute blocks lost on the failed disk. In short, the recovery, in the event of a disk failure, is on the whole object and therefore, a entire 4TB HDD has to be recovered. This is not good.

The concept of RAID declustering is to break away from the whole device idea. Apply RAID at a more granular scale. IBM GPFS works with logical tracks and RAID is applied at the logical track level. Here’s an overview of how is compares to the traditional RAID:

The logical tracks are spread out algorithmically spread out across all physical HDDs and the RAID protection layer is applied at the track level, not at the HDD device level. So, when a disk actually fails, the RAID rebuild is applied at the track level. This significant improves the rebuild times of the failed device, and does not affect the performance of the entire RAID volume much. The diagram below shows the declustered RAID’s time and performance impact when compared to a traditional RAID:

While the IBM GPFS approach to declustered RAID is applied at a semi-device level, the future is leaning towards OSD. OSD or object storage device is the next generation of storage and I blogged about it some time back. Panasas is the leader when it comes to OSD and their radical approach to this is applying RAID at the object level. They call this Object RAID.

With object RAID, data protection occurs at the file-level. The Panasas system integrates the file system and data protection to provide novel, robust data protection for the file system.  Each file is divided into chunks that are stored in different objects on different storage devices (OSD).  File data is written into those container objects using a RAID algorithm to produce redundant data specific to that file.  If any object is damaged for whatever reason, the system can recompute the lost object(s) using redundant information in other objects that store the rest of the file.

The above was a quote from the blog of Brent Welch, Panasas’ Director of Software Architecture. As mentioned, the RAID protection of the objects in the OSD architecture in Panasas occurs at file-level, and the file or files constitute the object. Therefore, the recovery domain in Object RAID is at the file level, confining the risk and damage of data loss within the file level and not at the entire device level. Consequently, the speed of recovery is much, much faster, even for 4TB HDDs.

Reliability is the key objective here. Without reliability, there is no availability. Without availability, there is no performance factors to consider. Therefore, the system’s reliability is paramount when it comes to having the data protected. RAID has been the guardian all these years. It’s time to have a revolutionary approach to safeguard the reliability and ensure data availability.

So, how many vendors can claim they have declustered RAID?

Panasas is a big YES, and they apply their intelligence in large HPC (high performance computing) environments. Their technology is tried and tested. IBM GPFS is another. But where are the rest?

 

The marriage in the cloud

Admit it! You are a terabyte junkie! I am sure many of us have one terabyte or more of your personal “stuff” at home. Heck, I even heard from a friend that he has almost 20TB of high definition movies (thank you Torrent!) at home! That’s crazy!

And what the typical Malaysian consumer would do after he or she runs out of hard disk space? In KL (our beloved capital city, Kuala Lumpur), they would throng the Low Yat IT mall or extensions of it, like Digital Mall in PJ Section 14. In other towns and cities in Malaysia, PC fairs are popular, as consumers try to get the best price possible (We Malaysian are good at squeezing the max of a deal)

It is difficult for the not-so-IT-literate consumer to differentiate which brand is the best. Buffalo, Iomega, DLink, Western Digital, etc, etc. But the tides are changing, because these vendors want to tie you down for the rest of your digital life. You see, buying a small NAS for the home now comes with a big carrot, an incentive to keep you wanting for more, and yet you can’t unbind yourself from the tether once you are hooked.

Cloud storage hasn’t taken off in a big way last year. But many cloud storage vendors know there are plenty of opportunities out there but how do they get the consumers to upload their files, photos and whatever stuff they might have, to cloud storage? Ingeniously, they work together with other smaller NAS storage players and use these vendor’s product offerings as baits. They bundle a significantly large FREE capacity or data protection offering in the Cloud Storage as the carrot, and once the consumer decides to put their files in the cloud storage, boom, they are ensnared to become a long term ATM machine to the Cloud Storage Provider.

Sneaky? No? I call this good, smart marketing. You have a market of opportunities out there, but cloud storage isn’t catching on. You have small NAS vendors that is reaching out to the market of consumer, but it’s a brutal, competitive arena and margins are razor thin. It’s a win-win situation for both sides.

And this trend is catching on. When I first read about Drobo (a high-end consumer NAS storage) partnering Carbonite (a remote backup vendor now repackaged as a Cloud storage backup provider), I thought it was a pretty darn good idea. It was a marriage that happened in the cloud. Late last year, another consumer NAS company, QNAP paired up with Symform, a cloud storage and backup vendor.

This was moving towards a market that scratches the itch. The consumers wanted reliable backup too, but consumer-grade disk drives fail ever so often. Laptops get stolen, and files could be infected by viruses. The list goes on, but the point is that the Cloud Storage Providers may have found a silver lining in getting the consumers to leap into the cloud. And the whole idea of small NAS vendor-big Cloud Backup dynamic duo, just got a big endorsement last night. Guess who has decided to dip its grubby hands into the pie?

EMC, the 800-pound gorilla of the information and storage world, through its Iomega subsidiary, wants your money! They had just married Iomega with EMC Atmos. It was quoted:

“EMC subsidiary and data protection specialist Iomega announced the integration between Iomega network storage solutions and EMC Atmos, extending Atmos cloud-based data protection and sharing to Iomega’s network storage product offerings. The new integration gives small and midsize businesses (SMBs), remote offices and distributed enterprises access to any Atmos powered cloud around the world.”

Surprised? Not really, but I guess EMC needs to breath new life into Atmos and this marriage just extended Atmos’ life support system.

NFS-phobic in Malaysia

I taught the EMC Cloud Infrastructure and Services (CIS) class last week and naturally, a few students came from the VMware space. I asked how they were implementing their storage and everyone said Fibre Channel.

I have spoken to a lot of people about this as well in the past, whether they are using SAN or NAS storage for VMware environments. And almost 99% would say SAN, either FC-SAN or iSCSI-based SAN. Why???

When I ask these people about deploying NFS, the usual reply would be related to performance.

NFS version 3 won the file sharing protocol race during its early days where Unix variants were prevalent, but no thanks to the Balkanization of Unices in the 90s. Furthermore, NFS lost quite a bit of ground between NFSv3 in 1995 and the coming out party of NFSv4.1 just 2 years ago. The in-between years were barren and NFS become quite a bit of a joke with “Need For Speed” or “No F*king Security“. That also could be a contributing factor to the NFS-phobia we see here in Malaysia.

I have experiences with both SAN and NAS and understood the respective protocols of Fibre Channel, iSCSI, NFS and CIFS, and I felt that NFS has been given unfair treatment by people in this country. For the uninformed, NFS is the only NAS protocol supported by VMware. CIFS, the Windows file sharing protocol, is not supported, probably for performance and latency reasons. However, if you catch up with high performance computing (HPC), clustering, or MPP (Massively Parallel Processing) resources, almost always you will read about NFS being involved in delivering very high performance I/O. So, why isn’t NFS proposed with confidence in VMware environments?

I have blogged about this before. And I want to use my blog today to reassert what I believe in and hope that more consideration can be given to NFS when it comes to performance, even for virtualized environments.

NFS performance is competitive when compared to Fibre Channel and in a lot of cases, better than iSCSI. It is just that the perception of poor performance in NFS is stuck in people’s mind and it is hard to change that. However, there are multiple credible sources that stated that NFS is comparable to Fibre Channel. Let me share with you one of the source that compared NFS with other transport protocols:

From the 2 graphs of IOPS and Latency, NFS fares well against other more popular transport protocols in VMware environments. Those NFS performance numbers, are probably not RDMA driven as well. Otherwise RDMA could very well boost the NFS numbers into even higher ground.

What is this RDMA (Remote Direct Memory Access)? RDMA is already making its presence felt quietly, and being used with transports like Infiniband and 10 Gigabit Ethernet. In fact, Oracle Solaris version 11 will use RDMA as the default transmission protocol whenever there is a presence of RDMA-enable NICs in the system. The diagram below shows where RDMA fits in in the network stack.

RDMA eliminates the need for the OS to participate in the delivery of data, and directly depositing the data from the initiator’s memory to the target’s memory. This eliminates traditional networking overheads such as buffers copying and setting up network data structures for the delivery. A little comparison of RDMA with traditional networking is shown below:

I was trying to find out how prevalent NFS was in supporting the fastest supercomputers in the world from the Top500 Supercomputing sites. I did not find details of NFS being used, but what I found was the Top500 supercomputers do not employ Fibre Channel SAN at all!  Most have either proprietary interconnects with some on Infiniband and 10 Gigabit Ethernet. I would presume that NFS would figure in most of them, and I am confident that NFS can be a protocol of choice for high performance environments, and even VMware environments.

The future looks bright for NFSv4. We are beginning to see the word of “parallel NFS (pNFS)” being thrown into conversations around here, and the awareness is there. NFS version 4.2 is just around the corner as well, promising greater enhancement to the protocol.

 

Is Dell Fluid Enough?

Dell made a huge splash 2 weeks ago in London in their inaugural Dell Storage Forum. They dubbed their storage and management lineup as “Fluid Data Architecture” offering the ability for customers to quickly adapt and automate their business when it comes to storage networking and more importantly, data management.

In the London show, they showcased several key innovations and product development. Here’s a list of their jewels:

  • DR4000 – an inline, content optimized backup deduplication appliance (based on the acquired technology of Ocarina Networks)
  • Compellent Storage Center 6.0 – a major software release
  • Compellent key technology integration with VMware
  • Optimized object storage for Microsoft Sharepoint with the DX6000 Object Storage Platform – DX6000 is an OEM from Caringo
  • Broader support for Dell Force10, PowerConnect and their partner’s Brocade

The technology from Ocarina Networks is fantastic technology and I have always admired Ocarina. I have written about Ocarina in the past in my previous blog. But I was a bit perplexed why Dell chose to enter the secondary dedupe market with a backup dedupe appliance in the DR4000. They are already a latecomer into the secondary deduplication game and I thought HP was already late with their StoreOnce.

They could have used Ocarina’s technology to trailblaze the primary deduplication market. In my previous blog, I mentioned that primary deduplication hasn’t really taken off in a big way, and Dell with the technology from Ocarina could set the standard and establish themselves as the leader of the primary deduplication market space. I was disappointed that they didn’t, not just yet.

The Compellent Storage Center 6.0 release was a major release and it was, for better or for worse, coincided with the departure of Phil Soran, the founder and CEO of Compellent. Phil felt that he can let his baby go and Dell is certainly making the best of what they can do with Compellent as their flagship data storage product.

The major release included 64-bit support for greater performance and scalability and also include several key VMware technologies that other vendors already have. The technologies included:

  • VMware vStorage API for Array Integration (VAAI)
  • Storage Replication Adapter plug-in for VMware Site Recovery Manager (SRM)
  • VSphere 5 client plug-in
  • Integration of Enterprise Manager and VSphere

Other storage related releases (I am not going to talk about Force10 or their PowerConnect solutions here) included Dell offering 16Gbps FibreChannel switches from Brocade and also their DX6000 Object Storage Platform optimized for Microsoft Sharepoint.

I think it is fantastic that Dell is adapting and evolving into a business-oriented, enterprise solution provider and their acquisitions in the past 3 years – EqualLogic, Exanet, Ocarina Networks, Force10 and Compellent – proves that Dell aims to take market share in the storage networking and data management market. They have key initiatives with CommVault, Symantec, VMware and Microsoft as well. And Michael Dell is becoming quite a celebrity lately, giving Dell the boost it needs to battle in this market.

But the question is, “Is their Fluid Data Architecture” fluid enough?” If I were a customer, would I bite?

As a customer, I look for completeness in the total solution, and I cannot fault Dell for having most of the pieces in the solution stack. They have networking in their PowerConnect, Force10 and Brocade. They have SAN in both Compellent and EqualLogic but their unified storage story is still a bit lacking. That’s because we have not seen Dell’s NAS storage yet. Exanet was a scale-out NAS and we have seen little rah-rah about this product.

From a data management perspective, their data protection story gels well with the Commvault and Symantec partnership, but I feel that Dell sales and SEs (at least in Malaysia) spends too much time touting the Compellent Automated Storage Tiering. I have spoken to folks who have listened to Dell guys’ pitches and it’s too one-dimensional. It’s always about storage tiering and little else about other Compellent technology.

At this point of time, the story that Dell sells here in Malaysia is still disjointed, but they are getting better. And eventually, the fluidity (pun intended ;-)) of their Fluid Data Architecture will soon improve.

How will Dell fare in 2012? They had taken a beating in the past 2 IDC’s quarter storage market tracker, losing some percentage points in market share but I think Dell will continue to tinker to get it right.

2012 will be their watershed year.