Category Archives: Data Privacy

Digital Transformation means Change in People

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I wrote about Digital Transformation a few weeks ago. In the heart of it, People are the real key to the transformation of every organization. Following up what I described earlier, Change is the factor that People in every organization have to embrace.

Drowning and going blind

We are swarmed by technology. We are inundated with everything digital and we are attracted to the latest buzz and hype. In the sea of it all, these things have made us, the People reliant of technology. This reliance, this needy dependency, has made us complacent. We settle because the boring and mundane tasks have been taken away from us. Moreover, the constant firehose feeding our lives has created “digital drowning“, a situation I would like describe as gasping for a breather to think clearly. We are bogged by digital quagmire, blinded by what shiny things and we lose sight of the strategic focus.

We shrivel and we go back to what we think is our comfort zone.

Change is constant and uncomfortable

I once read that our known comfort zone is no longer our safety zone. That idea of everyone’s safety zone has been obliterated aeons ago. I love the following quote from Seth Godin, my absolute marketing guru.

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As he rightly pointed out, “There is no ‘ever after’. There’s just the chaos of now“. We don’t arrive at a comfortable place after the change. There is no comfortable place or safety place for that matter … at all. The Digital Transformation or what ever Information Age we described our generation earlier, is constant change. We have to ride the hungry bear and we have to saddle the ferocious dragon at all times. We have to learn to ride the bucking bronco!

So, we learn. We change and change. Continue reading →

Secure Private Sync and Share with EasiShare

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Shadow IT /sh-A-doE  Eye-Tee/

noun: An IT project outside the organization IT department’s domain and often unapproved. A dark area.

verb: A defiant user-level practice to perform IT activities where the organization’s IT department has little or no control.

Shadow IT or Stealth IT

There was a BYOD (bring your own device) craze about a decade ago. The darling of the BYOD craze, Dropbox was on every vendor’s lips and many look-a-likes sprouted like mushrooms. Microsoft OneDrive (previously known as SkyDrive), Google Drive, and of course, Dropbox and many others are still serving a growing customer base, together with many others. But most of them have taken a different, more mature form, a market where Gartner has defined as Enterprise File Sync and Share several years ago. And today, that market is shifting again, and soon to be known as Content Collaboration Platform.

But Shadow IT remains where many users are facing challenges with their IT department. Rigid, archaic, and difficult have forced end users to take matters into their own hands to share files, away from the controls and structures. And those free GBs from those cloud storage providers looked so tempting …

The picture above is someone unlocking a safe. I have literally seen an IT department keeping their files on disks and then keep them in a safe! When they want to share it, they have to run the safe combinations to bring out the disks, and they did it in front of me. It was funny then but the paranoia is real! Some IT departments are really that pain-in-the-a$$.

A business risk

Shadow IT is a risk. Security is often the touted risk, but the issue goes beyond just security. Often, the compromised issue represents a degradation of the company’s brand, image and customer confidence, and could lead to negative reverberation of the company’s business.

Time to regain control and secure file access

EasiShare, a private military-grade, enterprise file sync and share platform is a solution I am exploring. It is similar to the Dropbox concept many are familiar with, but without the security concerns and heavy applications of Dropbox, OneDrive or Google Drive.

Many organizations in Malaysia have expressed concerns about data privacy and security. And this is a great opportunity for Malaysian companies to consider data privacy and security seriously, especially with Shadow IT looming to comprise the control of the IT departments.

Continue reading →

Hybrid is the new Black

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It is hard for enterprise to let IT go, isn’t it?

For years, we have seen the cloud computing juggernaut unrelenting in getting enterprises to put their IT into public clouds. Some of the biggest banks have put their faith into public cloud service providers. Close to home, Singapore United Overseas Bank (UOB) is one that has jumped into the bandwagon, signing up for VMware Cloud on AWS. But none will come bigger than the US government Joint Enterprise Defense Infrastructure (JEDI) project, where AWS and Azure are the last 2 bidders for the USD10 billion contract.

Confidence or lack of it

Those 2 cited examples should be big enough to usher enterprises to confidently embrace public cloud services, but many enterprises have been holding back. What gives?

In the past, it was a matter of confidence and the FUDs (fears, uncertainties, doubts). News about security breaches, massive blackouts have been widely spread and amplified to sensationalize the effects and consequences of cloud services. But then again, we get the same thing in poorly managed data centers in enterprises and government agencies, often with much less fanfare. We shrug our shoulder and say “Oh well!“.

The lack of confidence factor, I think, has been overthrown. The “Cloud First” strategy in enterprises in recent years speaks volume of the growing and maturing confidence in cloud services. The poor performance and high latency reasons, which were once an Achilles heel of cloud services, are diminishing. HPC-as-a-Service is becoming real.

The confidence in cloud services is strong. Then why is on-premises IT suddenly is a cool thing again? Why is hybrid cloud getting all the attention now?

Hybrid is coming back

Even AWS wants on-premises IT. Its Outposts offering outlines its ambition. A couple of years earlier, the Azure Stack was already made beachhead on-premises in its partnership with many server vendors. VMware, is in both on-premises and the public clouds. It has strong business and technology integration with AWS and Azure. IBM Cloud, Big Blue is thinking hybrid as well. 2 months ago, Dell jumped too, announcing Dell Technologies Cloud with plenty of a razzmatazz, using all the right moves with its strong on-premises infrastructure portfolio and its crown jewel of the federation, VMware. Continue reading →

Storage Performance Considerations for AI Data Paths

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The hype of Deep Learning (DL), Machine Learning (ML) and Artificial Intelligence (AI) has reached an unprecedented frenzy. Every infrastructure vendor from servers, to networking, to storage has a word to say or play about DL/ML/AI. This prompted me to explore this hyped ecosystem from a storage perspective, notably from a storage performance requirement point-of-view.

One question on my mind

There are plenty of questions on my mind. One stood out and that is related to storage performance requirements.

Reading and learning from one storage technology vendor to another, the context of everyone’s play against their competitors seems to be  “They are archaic, they are legacy. Our architecture is built from ground up, modern, NVMe-enabled“. And there are more juxtaposing, but you get the picture – “We are better, no doubt“.

Are the data patterns and behaviours of AI different? How do they affect the storage design as the data moves through the workflow, the data paths and the lifecycle of the AI ecosystem?

Continue reading →

Connecting ideas and people with Dell Influencers

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[Disclosure: I was invited by Dell Technologies as a delegate to their Dell Technologies World 2019 Conference from Apr 29-May 1, 2019 in the Las Vegas USA. My expenses, travel, accommodation and conference fees were covered by Dell Technologies, the organizer and I was not obligated to blog or promote their technologies presented at this event. The content of this blog is of my own opinions and views]

I just got home from Vegas yesterday after attending my 2nd Dell Technologies World as one of the Dell Luminaries. The conference was definitely a bigger one than the one last year, with more than 15,000 attendees. And there was a frenzy of announcements, from Dell Technologies Cloud to new infrastructure solutions, and more. The big one for me, obviously was Azure VMware Solutions officiated by Microsoft CEO Satya Nadella and VMware CEO Pat Gelsinger, with Michael Dell bringing together the union. I blogged about Dell jumping into the cloud in a big way.

AI Tweetup

In the razzmatazz, the most memorable moments were one of the Tweetups organized by Dr. Konstanze Alex (Konnie) and her team, and Tech Field Day Extra.

Tweetup was alien to me. I didn’t know how the concept work and I did google tweetup before that. There were a few tweetups on the topics of data protection and 5G, but the one that stood out for me was the AI tweetup.

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Is AI my friend?

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I am sorry, Dave …

Let’s start this story with 2 supposed friends – Dave and Hal.

How do we become friends?

We have friends and we have enemies. We become friends when trust is established. Trust is established when there is an unsaid pact, a silent agreement that I can rely on you to keep my secrets private. I will know full well that you will protect my personal details with a strong conviction. Your decisions and your actions towards me are in my best interest, unbiased and would benefit both me and you.

I feel secure with you.

AI is my friend

When the walls of uncertainty and falsehood are broken down, we trust our friends more and more. We share deeper secrets with our friends when we believe that our privacy and safety are safeguarded and protected. We know well that we can rely on them and their decisions and actions on us are reliable and unbiased.

AI, can I count on you to protect my privacy and give me security that my personal data is not abused in the hands of the privileged few?

AI, can I rely on you to be ethical, unbiased and give me the confidence that your decisions and actions are for the benefit and the good of me, myself and I?

My AI friends (maybe)

As I have said before, I am not a skeptic. When there is plenty of relevant, unbiased data fed into the algorithms of AI, the decisions are fair. People accept these AI decisions when the degree of accuracy is very close to the Truth. The higher the accuracy, the greater the Truth. The greater the Truth, the more confident people are towards the AI system.

Here are some AI “friends” in the news:

But we have to careful here as well. Accuracy can be subjective, paradoxical and enigmatic. When ethics are violated, we terminate the friendship and we reject the “friend”. We categorically label him or her as an enemy. We constantly have to check, just like we might, once in a while, investigate on our friends too.

In Conclusion

AI, can we be friends now?

[Apology: sorry about the Cyberdyne link 😉 ]

[This blog was posted in LinkedIn on Apr 19th 2019]

Data Privacy First before AI Framework

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A few days ago, I discovered that Malaysia already had plans for a National Artificial Intelligence (AI) Framework. It is led by Malaysia Digital Economy Corporation (MDEC) and it will be ready by the end of 2019. A Google search revealed a lot news and announcements, with a few dating back to 2017, but little information of the framework itself. Then again, Malaysia likes to take the “father knows best” approach, and assumes that what it is doing shouldn’t be questioned (much). I will leave this part as it is, because perhaps the details of the framework is under the OSA (Official Secrets Act).

Are we AI responsible or are we responsible for AI?

But I would like to highlight the data privacy part that is likely to figure strongly in the AI Framework, because the ethical use of AI is paramount. It will have economical, social and political impact on Malaysians, and everybody else too. I have written a few articles on LinkedIn about ethics, data privacy, data responsibility, impact of AI. You can read about them in the links below:

I may sound like a skeptic of AI. I am not. I believe AI will benefit mankind, and bring far reaching developments to the society as a whole. But we have to careful and this is my MAIN concern when I voice about AI. I continue to question the human ethics and the human biases that go into the algorithms that define AI. This has always been the crux of my gripes, my concerns, my skepticism of everything we call AI. I am not against AI but I am against the human flaws that shape the algorithms of AI.

Everything is a Sheep (or a Giraffe)

A funny story was shared with me last year. It was about Microsoft Azure computer vision algorithm in recognizing visuals in photos. Apparently the algorithm of the Microsoft Azure’s neural network was fed with some overzealous data of sheep (or giraffes), and the AI system started to point out that every spot that it “saw” was either a sheep, or any vertical long ones was a giraffe.

In the photo below, there were a bunch of sheep on a tree. Check out the tags/comments in the red rectangle published by the AI neural network software below and see how both Microsoft Azure and NeutralTalk2 “saw” in the photo. You can read more about the funny story here.

This proves my point that if you feed the learning system and the AI behind it with biased and flawed information, the result can be funny (in this case here) or disastrous. Continue reading →

Malaysia, when will you take data privacy seriously?

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It is sad. I get about 5-10 silly calls a week and a bunch of nonsense messages in my WhatsApp text and SMS. They waste my time, and it has been going on for years. Even worse is that my private details are out there, exposed and likely be abused too.

Once I got a call from a municipal attorney in the state of Kelantan that I have unpaid summons of several thousand ringgit. They have phone number, my IC number and they threatened to send me a note to arrest me if I didn’t pay up. The thing is, I have never been to Kelantan and I challenged them to send the attorney letter to my home address. The guy on the phone hung up.

In this age where digital information is there at our finger tips, the private details of victims are out there, easily used for unsavoury gains. And we as Malaysians should not shrug our shoulders and not assume that everything is like that, as if it is a Malaysia way of life. That apathy, our state of indifference, should be wiped out from our attitude. We should question the government, the agencies of why is our privacy not protected?

We have the Personal Data Protection Act, ratified in 2010. I don’t know the details of the act, but in its most basic form, don’t you think our private details should at least be protected from the telemarketers calling us selling their personal loans, time share travel suites, private massage (with benefits?) and other silly stuff? How can an act, as a law, be so toothless? Why bother drafting the act, and going through multiple iterations, I would suppose, and making it a law, and yet remain so unworthy to be called a act? Continue reading →