Category Archives: Data Privacy

Malaysia data privacy is still shambolic

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2 years ago, I wrote an article on LinkedIn titled “Malaysia, when will you take data privacy seriously?“. What has changed? Very little. 

Last Friday I received an SMS and a WhatsApp message from an ex-bank employee who was terminated from a complaint I made (not about him) about the bank violating my data privacy. The bank and/or their agents have been calling my number for several years (more than 5), and I have made numerous (many, many) requests not to be called or have my name deleted from their calling database. This has fallen into deaf ears until I decided to take matters into my own hands.

Red means NO!

In May of this year, I decided to use Twitter to tweet my unpleasant experiences and my displeasure to the bank’s Twitter handle. They responded with canned replies and made promises that really did not amount to anything. Right after my 2nd last complaint to date, the following day I got another telemarketer from the bank calling me (again) trying to sell me their insurance package. By now, I already got their head of customer advocacy center’s contact and I called him to complain again. This complaint got this telemarketer from the bank fired. Friday, this ex-employee sent me a WhatsApp and an SMS message telling his side of the story, asked me to withdraw my complaint and have him reinstated.

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Rethinking File Security Fundamentals

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I took a week off blogging last week but the lazy days were inundated by bad news. A few more devastating ransomware attacks. This time, Colonial Pipeline in the US was hacked and its networks were shutdown by ransomware. These ransomware threats are never ending, and they are getting more damaging than ever. It is like trying to plug a leaking boat with your hands, and more leaks appear as you plug them.

More ransomware news hitting healthcare around the world last week:

We are forever chasing for a solution, forever losing because almost all technology defenses to protect the data against ransomware are reactive. Why is ransomware still such a big threat then?  Time to rethink file security fundamentals.

Data everywhere

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The other pandemic – Datanemic

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It is a disaster. No matter what we do, the leaks and the cracks are appearing faster than we are fixing it. It is a global pandemic.

I am not talking about COVID-19, the pandemic that has affected our lives and livelihood for over a year. I am talking about the other pandemic – the compromise of security of data.

In the past 6 months, the data leaks, the security hacks, the ransomware scourge have been more devastating than ever. Here are a few big ones that happened on a global scale:

Data Security Breach, Cyber Attack, Ransomware

Closer to home, here in South East Asia, we have

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Relinquishing Freedom in our Digital Future

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There was a TV cartoon show I loved when I was a kid called “Wait till your Father gets home“. I was probably 5 or 6 then, but I can still remember the mother was practically nagging all the time of having the father to come back to deal with the problems and issues caused by the kids, and sometimes the dog.

This patriarchal mentality of having the male manning (yeah, it is not a gender neutral word) the household is also, unfortunately, mimicked in our societies, in general, being obedient and subservient to the government of the day. This is especially true in East Asian societies, .

While dissent of this mindset is sprouting in the younger generation of these societies, you can see the dichotomy of the older generation and the younger one in the recent protests in Thailand and the on-going one in Myanmar. The older generation is likely fearful of the consequences and there are strong inclinations to accept and subject their freedom to be ruled by the rulers of the day. It is almost like part of their psyche and DNA.

So when I read the article published by Data Storage Asean titled “Malaysians Optimistic on Giving the Government Increased Access to Personal Data for Better Services“, I was in two minds. Why are we giving away our Personal Data when we do not get a guarantee that the our privacy is protected?

Data Privacy should be in our own hands

Why are we giving away our freedom in new digital Malaysia when in history, we have not been truly protected of that freedom? 

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Multicloud is sprouting Storage Silos

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Grain Silos

We get an avalanche of multicloud selling from storage vendors. We get promises and benefits of multicloud but from whose point of view?

Multicloud is multiple premises

This is an overly simplistic example how I created 3 copies of the same spreadsheet yesterday. I have a quotation on Google Sheets. A fairly complicated one. Someone wanted it in Excel format, but the format and the formulas were all messed up when I tried to download it as XLSX. What I had to do was to download the Google Sheets as ODS (OpenDocument Spreadsheet) format to my laptop, and then upload the LibreOffice file to my OneDrive account, and use Excel Online to open the ODS file and saved as XLSX. In one fell swoop, I have the same spreadsheet in Google Drive, my laptop and OneDrive. 3 copies in 3 different premises. 

As we look to the behaviour of data creation and data acquisition, data sharing and data movement, the central repository is the gold image, the most relevant copy of the data. However, for business reasons, data has to be moved to where the applications are. It could be in cloud A or cloud B or cloud C or it could be on-premises. The processed output from cloud A is stored in cloud A, and likewise, cloud B in cloud B and so on.

To get the most significant and relevant copy, data from all premises must be consolidated, thus it has to be moved to a centralized data storage repository. But intercloud data movement is bogged down by egress fees, latency, data migration challenges (like formats and encoding), security, data clearance policies and many other hoops and hurdles.

With all these questions and concerns in mind, the big question mark is “Is multicloud really practical?” From a storage guy like me who loves a great data management story, “It is not. Multicloud creates storage silos“.

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Storage in a shiny multi-cloud space

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The multi-cloud for infrastructure-as-a-service (IaaS) era is not here (yet). That is what the technology marketers want you to think. The hype, the vapourware, the frenzy. It is what they do. The same goes to technology analysts where they describe vision and futures, and the high level constructs and strategies to get there. The hype of multi-cloud is often thought of running applications and infrastructure services seamlessly in several public clouds such as Amazon AWS, Microsoft® Azure and Google Cloud Platform, and linking it to on-premises data centers and private clouds. Hybrid is the new black.

Multicloud connectivity to public cloud providers and on-premises private cloud

Multi-Cloud, on-premises, public and hybrid clouds

And the aspiration of multi-cloud is the right one, when it is truly ready. Gartner® wrote a high level article titled “Why Organizations Choose a Multicloud Strategy“. To take advantage of each individual cloud’s strengths and resiliency in respective geographies make good business sense, but there are many other considerations that cannot be an afterthought. In this blog, we look at a few of them from a data storage perspective.

In the beginning there was … 

For this storage dinosaur, data storage and compute have always coupled as one. In the mainframe DASD days. these 2 were together. Even with the rise of networking architectures and protocols, from IBM SNA, DECnet, Ethernet & TCP/IP, and Token Ring FC-SAN (sorry, this is just a joke), the SANs, the filers to the servers were close together, albeit with a network buffered layer.

A decade ago, when the public clouds started appearing, data storage and compute were mostly inseparable. There was demarcation of public clouds and private clouds. The notion of hybrid clouds meant public clouds and private clouds can intermix with on-premise computing and data storage but in almost all cases, this was confined to a single public cloud provider. Until these public cloud providers realized they were not able to entice the larger enterprises to move their IT out of their on-premises data centers to the cloud convincingly. So, these public cloud providers decided to reverse their strategy and peddled their cloud services back to on-prem. Today, Amazon AWS has Outposts; Microsoft® Azure has Arc; and Google Cloud Platform launched Anthos.

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A Dialogue between 2 Drives

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I was talking to an end user who was slowly getting exposed to the cloud amid this Covid-19 pandemic. The whole work from home thingy was not new to him, but the scale of the practice suddenly escalated when more than 80 of his staff have to work from wherever they were stuck at during the past 6 weeks. Initially all of his staff had to alternate their folders and files access because their Sonicwall® Global Client license and SSL VPN Clients were inadequate. Even after their upgrade of the licenses, the performance of getting the folders and files through the Z: drive was poor and the network was chocked up. I told them that regardless, the SMB protocol of the NAS shared folders was chatty and generated a lot of network traffic on the VPN, along with the inadequacies of running this over the wide area Internet network. Staff productivity obviously nosedived.

We are now exploring putting their work in the cloud but maintaining a consistent synchronized set of folders and files at all times. Wasabi® Cloud has emerged the most attractive price/GB/month and no egress or API requests fees.

Combining 2 shared drives into one

NAS Drive talking to Cloud Drive like 2 buddies

Now here is a story of 2 Drives

The end user is not an IT savvy user. They were unfamiliar with Cloud Storage other than the free personal ones like Google Drive, or Dropbox. They have more than 200TB and I have introduced to them Wasabi® Cloud. They were very familiar with their Z:, their NAS Drive. I introduced to them the Cloud Drive.

NAS: Hey, how’s it going?

Cloud: Not bad. My boss and your boss are talking about bringing me and Wasabi® Cloud to join your gang. Hope you are OK with that.

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Falconstor Software Defined Data Preservation for the Next Generation

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Falconstor® Software is gaining momentum. Given its arduous climb back to the fore, it is beginning to soar again.

Tape technology and Digital Data Preservation

I mentioned that long term digital data preservation is a segment within the data lifecycle which has merits and prominence. SNIA® has proved that this is a strong growing market segment through its 2007 and 2017 “100 Year Archive” surveys, respectively. 3 critical challenges of this long, long-term digital data preservation is to keep the archives

  • Accessible
  • Undamaged
  • Usable

For the longest time, tape technology has been the king of the hill for digital data preservation. The technology is cheap, mature, and many enterprises has built their long term strategy around it. And the pulse in the tape technology market is still very healthy.

The challenges of tape remain. Every 5 years or so, companies have to consider moving the data on the existing tape technology to the next generation. It is widely known that LTO can read tapes of the previous 2 generations, and write to it a generation before. The tape transcription process of migrating digital data for the sake of data preservation is bad because it affects the structural integrity and quality of the content of the data.

In my times covering the Oil & Gas subsurface data management, I have seen NOCs (national oil companies) with 500,000 tapes of all generations, from 1/2″ to DDS, DAT to SDLT, 3590 to LTO 1-7. And millions are spent to transcribe these tapes every few years and we have folks like Katalyst DM, Troika and more hovering this landscape for their fill.

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The Falcon to soar again

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One of the historical feats which had me mesmerized for a long time was the 14-year journey China’s imperial treasures took to escape the Japanese invasion in the early 1930s, sandwiched between rebellions and civil wars in China. More than 20,000 pieces of the imperial treasures took a perilous journey to the west and back again. Divided into 3 routes over a decade and four years, not a single piece of treasure was broken or lost. All in the name of preservation.

Today, that 20,000 over pieces live in perpetuity in 2 palaces – Beijing Palace Museum in China and National Palace Museum Taipei in Taiwan

Digital data preservation

Digital data preservation is on another end of the data lifecycle spectrum. More often than not, it is not the part that many pay attention to. In the past 2 decades, digital data has grown so much that it is now paramount to keep the data forever. Mind you, this is not the data hoarding kind but to preserve the knowledge and wisdom which is in the digital content of the data.

[ Note: If you are interested to know more about Data -> Information -> Knowledge -> Wisdom, check out my 2015 article on LinkedIn ]

SNIA (Storage Networking Industry Association) conducted 2 surveys – one in 2007 and another in 2017 – called the 100 Year Archive, and found that the requirement for preserving digital data has grown multiple folds over the 10 years. In the end, the final goal is to ensure that the perpetual digital contents are

  • Accessible
  • Undamaged
  • Usable

All at an affordable cost. Therefore, SNIA has the vision that the digital content must transcend beyond the storage medium, the storage system and the technology that holds it.

The Falcon reemerges

A few weeks ago, I had the privilege to speak with Falconstor® Software‘s David Morris (VP of Global Product Strategy & Marketing) and Mark Delsman (CTO). It was my first engagement with Falconstor® in almost 9 years! I wrote a piece of Falconstor® in my blog in 2011.

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