Building Trust in the Storage Brand

Trust is everything. When done right, the brand is trust.

One Wikibon article last month “Does Hardware (still) Matter?” touched on my sentiments and hit close to the heart. As the world becomes more and more data driven and cloud-centric, the prominence of IT infrastructure has diminished from the purview of the boardroom. The importance of IT infrastructure cannot be discounted but in this new age, storage infrastructure has become invisible.

In the seas of both on-premises and hybrid storage technology solutions, everyone is trying to stand out, trying to eke the minutest ounces of differentiation and advantage to gain the customer’s micro-attention. With all the drum beatings, the loyalty of the customer can switch in an instance unless we build trust.

I ponder a few storage industry variables that help build trust.

Open source Communities and tribes

During the hey-days of proprietary software and OSes, protectionism was key to guarding the differentiations and the advantages. Licenses were common, and some were paired with the hardware hostid to create that “power combination”. And who can forget those serial dongles license keys? Urgh!!

Since the open source movement (Read The Cathedral and the Bazaar publication) began, the IT world has begun to trust software and OSes more and more. Open Source communities grew and technology tribes were formed in all types of niches, including storage software. Trust grew because the population of the communities kept the vendors honest. Gone are the days of the Evil Empire. Even Microsoft® became a ‘cool kid’.

TRUST

One open source storage filesystem I worked extensively on is OpenZFS. From its beginnings after Open Solaris® (remember build 134), becoming part of the Illumos project and then later in FreeBSD® and Linux upstream. Trust in OpenZFS was developed over time because of the open source model. It has spawned many storage projects including FreeNAS™ which later became TrueNAS®.

Continue reading

Ridding consumer storage mindset for Enterprise operations

I cut my teeth in Enterprise Storage for 3 decades. On and off, I get the opportunity to work on Cloud Storage as well, mostly more structured storage infrastructure services such as blocks and files, in cloud offerings on AWS, Azure and Alibaba Cloud. I am familiar with S3 operations (mostly the CRUD operations and HTTP headers stuff) too, although I have yet to go deep with S3 with Restful API. And I really wanted to work on stuff with the S3 Select when the opportunity arises. (Note: Homelab project to-do list)

Along with the experience is the enterprise mindset of designing and crafting storage infrastructure and data management practices that evolve around data. Understanding the characteristics of data and the behaviours data in motion is part of my skills repertoire, and I continue to have conversations with organizations, small and large alike every day of the week.

This week’s blog was triggered by an article by Tech Republic® Jack Wallen‘s interview with Fedora project leader Matthew Miller. I have been craning my neck waiting for the full release of Fedora 36 (which now has been pushed to May 10th 2022), and the Tech Republic®’s article, “The future of Linux: Fedora project leader weighs in” touched me. Let me set the context of my expanded commentaries here.

History of my open source experience- bringing Enterprise to the individual

I have been working with open source software for a long time. My first Linux experience was Soft Landing Linux in the early 90s. It was a bunch of diskettes I purchased online while dabbling with FreeBSD® on the sides. Even though my day job was on the SunOS, and later Solaris®, having the opportunity to build stuff and learn the enterprise ways with Sun Microsystems® hardware and software were difficult at my homelab. I did bring home a SPARCstation® 2 once but the CRT monitor almost broke my computer table at that time.

Having open source software on 386i (before x86) architecture was great (no matter how buggy they were) because I got to learn hardcore enterprise technology at home. I am a command line person, so the desktop experience does not bother me much because my OS foundation is there. Open source gave me a world I could master my skills as an individual. For an individual like me, my mindset is always on the Enterprise.

The Tech Republic interview and my reflections

I know the journey open source OSes has taken at the server (aka Enterprise) level. They are great, and are getting better and better. But at the desktop (aka consumer) level, the Linux desktop experience has been an arduous one even though the open source Linux desktop experience is so much better now. This interview reflected on that.

There were a few significant points that were brought up. Those poignant moments explained about the free software in open source projects, how consumers glazed over (if I get what Matt Miller meant) the cosmetics of the open source software without the deeper meaningful objectives of the software had me feeling empty. Many assumed that just because the software is open source, it should be free or of low costs and continue to apply a consumer mindset to the delivery and the capability of the software.

Case in point is the way I have been seeing many TrueNAS®/FreeNAS™ individuals who downloaded the free software and using them in consumer ways. That is perfectly fine but when they want to migrate their consumer experience with the TrueNAS® software to their critical business operations, things suddenly do not look so rosy anymore. From my experience, having built enterprise-grade storage solutions with open source software like ZFS on OpenSolaris/OpenIndiana, FreeNAS™ and TrueNAS® for over a decade plus gaining plenty of experience on many proprietary and software-defined storage platforms along this 30 year career, the consumer mindsets do not work well in enterprise missions.

And over the years, I have been seeing this newer generation of infrastructure people taking less and less interest in learning the enterprise ways or going deep dive into the workings of the open source platforms I have mentioned. Yet, they have lofty enterprise expectations while carrying a consumer mindset. More and more, I am seeing a greying crew of storage practitioners with enterprise experiences dealing with a new generation of organizations and end users with consumer practices and mindsets.

Open Source Word Cloud

Continue reading

I built a 6-node Gluster cluster with TrueNAS SCALE

I haven’t had hands-on with Gluster for over a decade. My last blog about Gluster was in 2011, right after I did a proof-of-concept for the now defunct, Jaring, Malaysia’s first ISP (Internet Service Provider). But I followed Gluster’s development on and off, until I found out that Gluster was a feature in then upcoming TrueNAS® SCALE. That was almost 2 years ago, just before I accepted to offer to join iXsystems™, my present employer.

The eagerness to test drive Gluster (again) on TrueNAS® SCALE has always been there but I waited for SCALE to become GA. GA finally came on February 22, 2022. My plans for the test rig was laid out, and in the past few weeks, I have been diligently re-learning and putting up the scope to built a 6-node Gluster clustered storage with TrueNAS® SCALE VMs on Virtualbox®.

Gluster on OpenZFS with TrueNAS SCALE

Before we continue, I must warn that this is not pretty. I have limited computing resources in my homelab, but Gluster worked beautifully once I ironed out the inefficiencies. Secondly, this is not a performance test as well, for obvious reasons. So, this is the annals along with the trials and tribulations of my 6-node Gluster cluster test rig on TrueNAS® SCALE.

Continue reading

Nakivo Backup Replication architecture and installation on TrueNAS – Part 1

Backup and Replication software have received strong mandates in organizations with enterprise mindsets and vision. But lower down the rung, small medium organizations are less invested in backup and replication software. These organizations know full well that they must backup, replicate and protect their servers, physical and virtual, and also new workloads in the clouds, given the threat of security breaches and ransomware is looming larger and larger all the time. But many are often put off by the cost of implementing and deploying a Backup and Replication software.

So I explored one of the lesser known backup and recovery software called Nakivo® Backup and Replication (NBR) and took the opportunity to build a backup and replication appliance in my homelab with TrueNAS®. My objective was to create a cost effective option for small medium organizations to enjoy enterprise-grade protection and recovery without the hefty price tag.

This blog, Part 1, writes about the architecture overview of Nakivo® and the installation of the NBR software in TrueNAS® to bake in and create the concept of a backup and replication appliance. Part 2, in a future blog post, will cover the administrative and operations usage of NBR.

Continue reading

Exploring the venerable NFS Ganesha

As TrueNAS® SCALE approaches its General Availability date in less than 10 days time, one of the technology pieces I am extremely excited about in TrueNAS® SCALE is the NFS Ganesha server. It is still early days to see the full prowess of NFS Ganesha in TrueNAS® SCALE, but the potential of Ganesha’s capabilities in iXsystems™ new scale-out storage technology is very, very promising.

NFS Ganesha

I love Network File System (NFS). It was one of the main reasons I was so attracted to Sun Microsystems® SunOS in the first place. 6 months before I graduated, I took a Unix systems programming course in C in the university. The labs were on Sun 3/60 workstations. Coming from a background of a VAX/VMS system administrator in the school’s lab, Unix became a revelation for me. It completely (and blissfully) opened my eyes to open technology, and NFS was the main catalyst. Till this day, my devotion to Unix remained sacrosanct because of the NFS spark aeons ago.

I don’t know NFS Ganesha. I knew of its existence for almost a decade, but I have never used it. Most of the NFS daemons/servers I worked with were kernel NFS, and these included NFS services in Sun SunOS/Solaris, several Linux flavours – Red Hat®, SuSE®, Ubuntu, BSD variants in FreeBSD and MacOS, the older Unices of the 90s – HP-UX, Ultrix, AIX and Irix along with SCO Unix and Microsoft® XenixNetApp® ONTAP™, EMC® Isilon (very briefly), Hitachi® HNAS (née BlueArc) and of course, in these past 5-6 years FreeNAS®/TrueNAS™.

So, as TrueNAS® SCALE beckons, I took to this weekend to learn a bit about NFS Ganesha. Here are what I have learned.

Continue reading

A conceptual distributed enterprise HCI with open source software

Cloud computing has changed everything, at least at the infrastructure level. Kubernetes is changing everything as well, at the application level. Enterprises are attracted by tenets of cloud computing and thus, cloud adoption has escalated. But it does not have to be a zero-sum game. Hybrid computing can give enterprises a balanced choice, and they can take advantage of the best of both worlds.

Open Source has changed everything too because organizations now has a choice to balance their costs and expenditures with top enterprise-grade software. The challenge is what can organizations do to put these pieces together using open source software? Integration of open source infrastructure software and applications can be complex and costly.

The next version of HCI

Hyperconverged Infrastructure (HCI) also changed the game. Integration of compute, network and storage became easier, more seamless and less costly when HCI entered the market. Wrapped with a single control plane, the HCI management component can orchestrate VM (virtual machine) resources without much friction. That was HCI 1.0.

But HCI 1.0 was challenged, because several key components of its architecture were based on DAS (direct attached) storage. Scaling storage from a capacity point of view was limited by storage components attached to the HCI architecture. Some storage vendors decided to be creative and created dHCI (disaggregated HCI). If you break down the components one by one, in my opinion, dHCI is just a SAN (storage area network) to HCI. Maybe this should be HCI 1.5.

A new version of an HCI architecture is swimming in as Angelfish

Kubernetes came into the HCI picture in recent years. Without the weights and dependencies of VMs and DAS at the HCI server layer, lightweight containers orchestrated, mostly by, Kubernetes, made distribution of compute easier. From on-premises to cloud and in between, compute resources can easily spun up or down anywhere.

Continue reading

Crash consistent data recovery for ZFS volumes

While TrueNAS® CORE and TrueNAS® Enterprise are more well known for its NAS (network attached storage) prowess, many organizations are also confidently placing their enterprise applications such as hypervisors and databases on TrueNAS® via SANs (storage area networks) as well. Both iSCSI and Fibre Channel™ (selected TrueNAS® Enterprise storage models) protocols are supported well.

To reliably protect these block-based applications via the SAN protocols, ZFS snapshot is the key technology that can be dependent upon to restore the enterprise applications quickly. However, there are still some confusions when it comes to the state of recovery from the ZFS snapshots. On that matter, this situations are not unique to the ZFS environments because as with many other storage technologies, the confusion often stem from the (mis)understanding of the consistency state of the data in the backups and in the snapshots.

Crash Consistency vs Application Consistency

To dispel this misunderstanding, we must first begin with the understanding of a generic filesystem agnostic snapshot. It is a point-in-time copy, just like a data copy on the tape or in the disks or in the cloud backup. It is a complete image of the data and the state of the data at the storage layer at the time the storage snapshot was taken. This means that the data and metadata in this snapshot copy/version has a consistent state at that point in time. This state is frozen for this particular snapshot version, and therefore it is often labeled as “crash consistent“.

In the event of a subsystem (application, compute, storage, rack, site, etc) failure or a power loss, data recovery can be initiated using the last known “crash consistent” state, i.e. restoring from the last good backup or snapshot copy. Depending on applications, operating systems, hypervisors, filesystems and the subsystems (journals, transaction logs, protocol resiliency primitives etc) that are aligned with them, some workloads will just continue from where it stopped. It may already have some recovery mechanisms or these workloads can accept data loss without data corruption and inconsistencies.

Some applications, especially databases, are more sensitive to data and state consistencies. That is because of how these applications are designed. Take for instance, the Oracle® database. When an Oracle® database instance is online, there is an SGA (system global area) which handles all the running mechanics of the database. SGA exists in the memory of the compute along with transaction logs, tablespaces, and open files that represent the Oracle® database instance. From time to time, often measured in seconds, the state of the Oracle® instance and the data it is processing have to be synched to non-volatile, persistent storage. This commit is important to ensure the integrity of the data at all times.

Continue reading

Storage Elephant Compute Birds

Data movement is expensive. Not just costs, but also latency and resources as well. Thus there were many narratives to move compute closer to where the data is stored because moving compute is definitely more economical than moving data. I borrowed the analogy of the 2 animals from some old NetApp® slides which depicted storage as the elephant, and compute as birds. It was the perfect analogy, because the storage is heavy and compute is light.

“Close up of a white Great Egret perching on top of an African Elephant aa Amboseli national park, Kenya”

Before the animals representation came about I used to use the term “Data locality, Data Mobility“, because of past work on storage technology in the Oil & Gas subsurface data management pipeline.

Take stock of your data movement

I had recent conversations with an end user who has been paying a lot of dollars keeping their “backup” and “archive” in AWS Glacier. The S3 storage is cheap enough to hold several petabytes of data for years, because the IT folks said that the data in AWS Glacier are for “backup” and “archive”. I put both words in quotes because they were termed as “backup” and “archive” because of their enterprise practice. However, the face of their business is changing. They are in manufacturing, oil and gas downstream, and the definitions of “backup” and “archive” data has changed.

For one, there is a strong demand for reusing the past data for various reasons and these datasets have to be recalled from their cloud storage. Secondly, their data movement activities still mimicked what they did in the past during their enterprise storage days. It was a classic lift-and-shift when they moved to the cloud, and not taking stock of  their data movements and the operations they ran on these datasets. Still ongoing, their monthly AWS cost a bomb.

Continue reading

Control your Files. Control your Sovereignty.

Data residency, data sovereignty, data localization – the trio of data compliance and governance – have been on my mind a lot lately. I am seeing a disturbing trend. “Splinternet” has taken a hurried and hastened pace. We are now seeing many countries drawing up digital boundaries in the name of data privacy and data protection with sovereign laws and regulations. Besides, these digital demarcation along the lines with data definitions, digital “colonization” is a strong undercurrent as developing countries are accepting larger and more powerful foreign powers into their playpen.

Public cloud services transcend national borders. The breakneck speed in the adoption of public cloud services is causing anxieties and concerns with conservative governments everywhere. On the flip side of the coin, commerce has certainly flourished and bloomed as global wide collaborations bring new opportunities, new markets – all for capitalism and growth.

[ Note: While we are on this debacle, the voices of decentralization are getting louder as well, but that is a topic for another day ]

Where are your data files now?

Continue reading

Right time for Andrew. The Filesystem that is.

I couldn’t hold my excitement when I discovered Auristor® early last week. I stumbled upon this Computerweekly article “Want to side step Public Cloud? Auristor® offers global file storage.” Given the many news not exactly praising the public cloud storage vendors nowadays, the article’s title caught my attention. Immediately Andrew File System (AFS) was there. I was perplexed at first because I have never seen or heard a commercial version of AFS before. This news gave me goosebumps.

For the curious, I am sure many will ask who is this Andrew anyway? What is my relationship with this Andrew?

One time with Andrew

A bit of my history. I recalled quite vividly helping Intel in Penang, Malaysia to implement their globally distributed file caching mechanism with the NetApp® filer’s NFS. It was probably 2001 and I believed Intel wanted to share their engineering computing (EC) files between their US facilities and Intel Penang Design Center (PDC). As I worked along with the Intel folks, I found out that this distributed file caching technology was called Andrew File System (AFS).

Although I couldn’t really recalled how the project went, I remembered it being a bed of bugs at that time. But being the storage geek that I am, I obviously took some time to get to know Andrew the File System. 20 years have gone by, and I never really thought of AFS coming out as a commercial solution or even knew of it as one, until Auristor®,

Auristor Logo

Continue reading