How well do you know your data and the storage platform that processes the data

Last week was consumed by many conversations on this topic. I was quite jaded, really. Unfortunately many still take a very simplistic view of all the storage technology, or should I say over-marketing of the storage technology. So much so that the end users make incredible assumptions of the benefits of a storage array or software defined storage platform or even cloud storage. And too often caveats of turning on a feature and tuning a configuration to the max are discarded or neglected. Regards for good storage and data management best practices? What’s that?

I share some of my thoughts handling conversations like these and try to set the right expectations rather than overhype a feature or a function in the data storage services.

Complex data networks and the storage services that serve it

I/O Characteristics

Applications and workloads (A&W) read and write from the data storage services platforms. These could be local DAS (direct access storage), network storage arrays in SAN and NAS, and now objects, or from cloud storage services. Regardless of structured or unstructured data, different A&Ws have different behavioural I/O patterns in accessing data from storage. Therefore storage has to be configured at best to match these patterns, so that it can perform optimally for these A&Ws. Without going into deep details, here are a few to think about:

  • Random and Sequential patterns
  • Block sizes of these A&Ws ranging from typically 4K to 1024K.
  • Causal effects of synchronous and asynchronous I/Os to and from the storage

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The burgeoning world of NVMe

When I wrote this article “Let’s smoke this storage peace pipe” 5 years ago, I quoted:

NVMe® and NVM®eF‰, as it evolves, can become the Great Peacemaker and bringing both divides and uniting them into a single storage fabric.

I envisioned NVMe® and NVMe®oF™ setting the equilibrium at the storage architecture level, finishing the great storage fabric into one. This balance in the storage ecosystem at the storage interface specifications and language-protocol level has rapidly unifying storage today, and we are already seeing the end-to-end NVMe paths directly from the PCIe bus of one host to another, via networks over Ethernet (with RoCE, iWARP, and TCP flavours) and Fibre Channel™. Technically we can have an end point device, example a tablet, talking the same NVMe language to its embedded storage as well as a cloud NVMe storage in an exascale storage far, far away. In the past, there were just too many bridges, links, viaducts, aqueducts, bypasses, tunnels, flyovers to cross just to deliver a storage command, or a data in a formats, encased and encoded (and decoded) in so many different ways.

Colours in equilibrium, like the rainbow

Simple basics of NVMe®

SATA (Serial Attached ATA) and SAS (Serial Attached SCSI) are not optimized for solid state devices. besides legacy stuff like AHCI (Advanced Host Controller Interface) in SATA, and archaic SCSI-3 primitives in SAS, NVM® has so much to offer. It can achieve very high bandwidth and support 65,535 I/O queues, each with a queue depth of 65,535. The queue depth alone is a massive jump compared to SAS which has a queue depth limit of 256.

A big part of this is how NVMe® handles I/O processing. It has a submission queue (SQ) and a completion queue (CQ), and together they are know as a Queue Pair (QP). The NVMe® controller handles tens of thousands at I/Os (reads and writes) simultaneously, alerted to switch between each SQ and CQ very quickly using the MSI or MSI-X interrupt. Think of MSI and MSI-X as a service bell, a hardware register that informs the NVM® controller when there are requests in the SQ, and informs the hosts that there are completed requests in the CQ. There will be plenty of “dings” by the MSI-X service register but the NVMe® controller can perform it very well, with some smart interrupt coalescing.

NVMe I/O processing

NVMe® 1.1, as I recalled, used to be have 3 admin commands and 10 base commands, which made it very lightweight compared to SCSI-3. However, newer commands were added to NVMe® 2.0 specifications included command sets fo key-value operations and zoned named space.

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Storage Elephant Compute Birds

Data movement is expensive. Not just costs, but also latency and resources as well. Thus there were many narratives to move compute closer to where the data is stored because moving compute is definitely more economical than moving data. I borrowed the analogy of the 2 animals from some old NetApp® slides which depicted storage as the elephant, and compute as birds. It was the perfect analogy, because the storage is heavy and compute is light.

“Close up of a white Great Egret perching on top of an African Elephant aa Amboseli national park, Kenya”

Before the animals representation came about I used to use the term “Data locality, Data Mobility“, because of past work on storage technology in the Oil & Gas subsurface data management pipeline.

Take stock of your data movement

I had recent conversations with an end user who has been paying a lot of dollars keeping their “backup” and “archive” in AWS Glacier. The S3 storage is cheap enough to hold several petabytes of data for years, because the IT folks said that the data in AWS Glacier are for “backup” and “archive”. I put both words in quotes because they were termed as “backup” and “archive” because of their enterprise practice. However, the face of their business is changing. They are in manufacturing, oil and gas downstream, and the definitions of “backup” and “archive” data has changed.

For one, there is a strong demand for reusing the past data for various reasons and these datasets have to be recalled from their cloud storage. Secondly, their data movement activities still mimicked what they did in the past during their enterprise storage days. It was a classic lift-and-shift when they moved to the cloud, and not taking stock of  their data movements and the operations they ran on these datasets. Still ongoing, their monthly AWS cost a bomb.

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Open Source Storage Technology Crafters

The conversation often starts with a challenge. “What’s so great about open source storage technology?

For the casual end users of storage systems, regardless of SAN (definitely not Fibre Channel) or NAS on-premises, or getting “files” from the personal cloud storage like Dropbox, OneDrive et al., there is a strong presumption that open source storage technology is cheap and flaky. This is not helped with the diet of consumer brands of NAS in the market, where the price is cheap, but the storage offering with capabilities, reliability and performance are found to be wanting. Thus this notion floats its way to the business and enterprise users, and often ended up with a negative perception of open source storage technology.

Highway Signpost with Open Source wording

Storage Assemblers

Anybody can “build” a storage system with open source storage software. Put the software together with any commodity x86 server, and it can function with the basic storage services. Most open source storage software can do the job pretty well. However, once the completed storage technology is put together, can it do the job well enough to serve a business critical end user? I have plenty of sob stories from end users I have spoken to in these many years in the industry related to so-called “enterprise” storage vendors. I wrote a few blogs in the past that related to these sad situations:

We have such storage offerings rigged with cybersecurity risks and holes too. In a recent Unit 42 report, 250,000 NAS devices are vulnerable and exposed to the public Internet. The brands in question are mentioned in the report.

I would categorize these as storage assemblers.

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What If – The other side of Storage FUDs

Streaming on Disney+ now is Marvel Studios’ What If…? animated TV series. In the first episode, Peggy Carter, instead of Steve Rogers, took the super soldier serum and became the first Avenger. The TV series explores alternatives and possibilities of what we may have considered as precept and the order of things.

As storage practitioners, we are often faced with certain “dogmatic” arguments which were often a mix of measured actuality and marketing magic – aka FUD (fear, uncertainty, doubt). Time and again, we are thrown a curve ball, like “Oh, your competitor can do this. Can you?” Suddenly you are feeling pinned to a corner, and the pressure to defend your turf rises. You fumbled; You have no answer; Game over!

I experienced these hearty objections many times over. The best experience was one particular meeting I had during my early days with NetApp® in 2000. I was only 1-2 months with the company, still wet between the ears with the technology. I was pitching the SnapMirror® to Ericsson Malaysia when the Scandinavian manager said, “I think you are lying!“. I was lost without a response. I fumbled spectacularly although I couldn’t remember if we won or lost that opportunity.

Here are a few I often encountered. Let’s play the game of What If …?

What If …?

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Enterprise Storage is not just a Label

I have many anecdotes around the topic of Enterprise Storage, but the conversations in the past 2 weeks made it important for me to share this.

Enterprise Storage is …

Amusing, painful, angry

I get riled up whenever people do not want to be educated about Enterprise Storage. Here are a few that happened in the last 2 weeks.

[ Story #1 ]

A guy was building his own storage for cryptocurrency. He was informed by his supplier that the RAID card was enterprise, and he could get the best performance using “Enterprise” RAID-0.

  • Well, “Enterprise” RAID-0 volume crashed, and he lost all data. Painfully, he said he lost a hefty sum financially

[ Story #2 ]

A media company complained about the reliability of previous storage vendor. The GM was shopping around and was told that there are “Enterprise” SATA drives and the reliability is as good, if not better than SAS drives.

  • The company wanted a fully reliable Enterprise Storage system with 99.999% availability, and yet the SATA interface was not meant to build a more highly reliable enterprise storage. The GM insisted to use “Enterprise” SATA drives for his “enterprise” storage system instead of SAS.  

[ Story #3 ]

An IT admin of a manufacturing company claimed that they had an “Enterprise Storage” system for a few years, and could not figure out why his hard disk drives would die every 12-15 months.

  • He figured out that the drives supplied by his vendor were consumer SATA drives, even though he was told it was an “Enterprise Storage” system when he bought the system.

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Memory cloud reality soon?

The original SAN was not always Storage Area Network. SAN had a twin nomenclature called System Area Network (SAN) back in the late 90s. Fibre Channel fabric topology (THE Storage Area Network) was only starting to take off when many of the Fibre Channel topologies at the time were either FC-AL (Fibre Channel Arbitrated Loop) or Point-to-Point. So, for a while SAN was System Area Network, or at least that was what Microsoft® wanted it to be. That SAN obviously did not take off.

System Area Network (architecture shown below) presented a high speed network where server clusters can communicate. The communication protocol of choice was VIA (Virtual Interface Adapter), and the proposed applications, notably the Microsoft® SQL Server, would use Winsock API to interface with the network services. Cache coherency in the combined memory resources of a clustered network is often the technology to ensure data synchronization, consistency and integrity.

Alas, System Area Network did not truly take off, and now it is pretty much deprecated from the Microsoft® universe.

System Area Network (SAN)

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Is Software Defined right for Storage?

George Herbert Leigh Mallory, mountaineer extraordinaire, was once asked “Why did you want to climb Mount Everest?“, in which he replied “Because it’s there“. That retort demonstrated the indomitable human spirit and probably exemplified best the relationship between the human being’s desire to conquer the physical limits of nature. The software of humanity versus the hardware of the planet Earth.

Juxtaposing, similarities can be said between software and hardware in computer systems, in storage technology per se. In it, there are a few schools of thoughts when it comes to delivering storage services with the notable ones being the storage appliance model and the software-defined storage model.

There are arguments, of course. Some are genuinely partisan but many a times, these arguments come in the form of the flavour of the moment. I have experienced in my past companies touting the storage appliance model very strongly in the beginning, and only to be switching to a “software company” chorus years after that. That was what I meant about the “flavour of the moment”.

Software Defined Storage

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Layers in Storage – For better or worse

Storage arrays and storage services are built upon by layers and layers beneath its architecture. The physical components of hard disk drives and solid states are abstracted into RAID volumes, virtualized into other storage constructs before they are exposed as shares/exports, LUNs or objects to the network.

Everyone in the storage networking industry, is cognizant of the layers and it is the foundation of knowledge and experience. The public cloud storage services side is the same, albeit more opaque. Nevertheless, both have layers.

In the early 2000s, SNIA® Technical Council outlined a blueprint of the SNIA® Shared Storage Model, a framework describing layers and properties of a storage system and its services. It was similar to the OSI 7-layer model for networking. The framework helped many industry professionals and practitioners shaped their understanding and the development of knowledge in their respective fields. The layering scheme of the SNIA® Shared Storage Model is shown below:

SNIA Shared Storage Model – The layering scheme

Storage vendors layering scheme

While SNIA® storage layers were generic and open, each storage vendor had their own proprietary implementation of storage layers. Some of these architectures are simple, but some, I find a bit too complex and convoluted.

Here is an example of the layers of the Automated Volume Management (AVM) architecture of the EMC® Celerra®.

EMC Celerra AVM Layering Scheme

I would often scratch my head about AVM. Disks were grouped into RAID groups, which are LUNs (Logical Unit Numbers). Then they were defined as Celerra® dvols (disk volumes), and stripes of the dvols were consolidated into a storage pool.

From the pool, a piece of a storage capacity construct, called a slice volume, were combined with other slice volumes into a metavolume which eventually was presented as a file system to the network and their respective NAS clients. Explaining this took an effort because I was the IP Storage product manager for EMC® between 2007 – 2009. It was a far cry from the simplicity of NetApp® ONTAP 7 architecture of RAID groups and volumes, and the WAFL® (Write Anywhere File Layout) filesystem.

Another complicated layered framework I often gripe about is Ceph. Here is a look of how the layers of CephFS is constructed.

Ceph Storage Layered Framework

I work with the OpenZFS filesystem a lot. It is something I am rather familiar with, and the layered structure of the ZFS filesystem is essentially simpler.

Storage architecture mixology

Engineers are bizarre when they get too creative. They have a can do attitude that transcends the boundaries of practicality sometimes, and boggles many minds. This is what happens when they have their own mixology ideas.

Recently I spoke to two magnanimous persons who had the idea of providing Ceph iSCSI LUNs to the ZFS filesystem in order to use the simplicity of NAS file sharing capabilities in TrueNAS® CORE. From their own words, Ceph NAS capabilities sucked. I had to draw their whole idea out in a Powerpoint and this is the architecture I got from the conversation.

There are 3 different storage subsystems here just to provide NAS. As if Ceph layers aren’t complicated enough, the iSCSI LUNs from Ceph are presented as Cinder volumes to the KVM hypervisor (or VMware® ESXi) through the Cinder driver. Cinder is the persistent storage volume subsystem of the Openstack® project. The Cinder volumes/hypervisor datastore are virtualized as vdisks to the respective VMs installed with TrueNAS® CORE and OpenZFS filesystem. From the TrueNAS® CORE, shares and exports are provisioned via the SMB and NFS protocols to Windows and Linux respectively.

It works! As I was told, it worked!

A.P.P.A.R.M.S.C. considerations

Continuing from the layered framework described above for NAS, other aspects beside the technical work have to be considered, even when it can work technically.

I often use a set of diligent data storage focal points when considering a good storage design and implementation. This is the A.P.P.A.R.M.S.C. Take for instance Protection as one of the points and snapshot is the technology to use.

Snapshots can be executed at the ZFS level on the TrueNAS® CORE subsystem. Snapshots can be trigged at the volume level in Openstack® subsystem and likewise, rbd snapshots at the Ceph subsystem. The question is, which snapshot at which storage subsystem is the most valuable to the operations and business? Do you run all 3 snapshots? How do you execute them in succession in a scheduled policy?

In terms of performance, can it truly maximize its potential? Can it churn out the best IOPS, and deliver at wire speed? What is the latency we can expect with so many layers from 3 different storage subsystems?

And supporting this said architecture would be a nightmare. Where do you even start the troubleshooting?

Those are just a few considerations and questions to think about when such a layered storage architecture along. IMHO, such a design was over-engineered. I was tempted to say “Just because you can, doesn’t mean you should

Elegance in Simplicity

Einstein (I think) quoted:

Einstein’s quote on simplicity and complexity

I am not saying that having too many layers is wrong. Having a heavily layered architecture works for many storage solutions out there, where they are often masked with a simple and intuitive UI. But in yours truly point of view, as a storage architecture enthusiast and connoisseur, there is beauty and elegance in simple designs.

The purpose here is to promote better understanding of the storage layers, and how they integrate and interact with each other to deliver the data services to the network. In the end, that is how most storage architectures are built.