I am strong believer of using the right tool to do the job right. I have said this before 2 years ago, in my blog “Stating the case for a Storage Appliance approach“. It was written when I was previously working for an open source storage company. And I am an advocate of the crafter versus assembler mindset, especially in the enterprise and high- performance storage technology segments.
I have joined DDN. Even with DDN that same mindset does not change a bit. I have been saying all along that the storage appliance model should always be the mindset for the businesses’ peace-of-mind.
My view of the storage appliance model began almost 25 years. I came into NAS systems world via Sun Microsystems®. Sun was famous for running NFS servers on general Sun Solaris servers. NFS services on Unix systems. Back then, I remember arguing with one of the Sun distributors about the tenets of running NFS over 100Mbit/sec Ethernet on Sun servers. I was drinking Sun’s Kool-Aid big time.
When I joined Network Appliance® (now NetApp®) in 2000, my worldview of putting software on general purpose servers changed. Network Appliance®, had one product family, the FAS700 (720, 740, 760) family. All NetApp® did was to serve NFS services in the beginning. They were the NAS filers and nothing else.
I was completed sold on the appliance way with NetApp®. Firstly, it was my very first time knowing such network storage services could be provisioned with an appliance concept. This was different from Sun. I was used to managing NFS exports on a Sun SPARCstation 20 to Unix clients in the network.
Secondly, my mindset began to shape that “you have to have the right tool to the job correctly and extremely well“. Well, the toaster toasts bread very well and nothing else. And the fridge (an analogy used by Dave Hitz, I think) does what it does very well too. That is what the appliance does. You definitely cannot grill a steak with a bread toaster, just like you can’t run an excellent, ultra-high performance storage services to serve the demanding AI and HPC applications on a general server platform. You have to have a storage appliance solution for High-Speed Storage.
That little Network Appliance® toaster award given out to exemplary employees stood vividly in my mind. The NetApp® tagline back then was “Fast, Simple, Reliable”. That solidifies my mindset for the high-speed storage in AI and HPC projects in present times.
I like to think about what the end users are thinking about. There are investments costs involved, and along with it, risks to the investments as well as their benefits. Let’s just simplify and lump them into Cost-Benefits-Risk analysis triangle. These variables come into play in the decision making of AI and HPC projects.
NAS (network attached storage) is obviously the file-level workhorse for shared resources in the network of any organization.SMB (server message block) for Windows environments and NFS (network file system) for Linux platforms are the 2 most prominent protocols that rule the NAS world. Of course we have SMB implementations in the form of Samba and others in non-Windows, Linux and NFS implementations in Windows as well.
As the versions of both network file sharing protocols iterated, present versions of SMB v3.x and NFS v4.x (NFS v3 on the supported Linux kernel version) on the client-side have evolved well. Both now have enhanced resiliency and performance improvement features. And there is an underlying similarity of both implementations. This blog looks at the client-side architectures of both.
One TCP connection
NAS is a client-server architecture. Over the network, NAS clients (SMB or NFS) access their corresponding NAS server(s) – SMB or NFS server(s) – through the TCP/IP network.
NAS client-server architecture (Credit: https://hypertecsp.com/en-CA/knowledge-base/nas-vs-san/)
One very important key starting point to note is the use of one TCP connection per NAS client to the NAS server relationship. For both SMB and NFS, there is just one TCP link between client and the server even if there are several SMB mapped shares or NFS mount points respectively on the clients.
For a long time, this one TCP connection is sufficient for the NAS traffic. But as the network file accesses grow, this connection becomes both a single point of failure as well as a performance bottleneck.
I was listening to several storage luminaries in the GestaltIT’s podcast “No one understands Storage anymore” a few of weeks ago. Around the minute of 11.09 in the podcast, Dr. J. Metz, SNIA® Chair, brought up this is powerful quote “Storage does not mean Capacity“. It struck me, not in a funny way. It is what it is, and it something I wanted to say to many who do not understand the storage solutions they are purchasing. It exemplifies what is wrong in the many organizations today in their understanding of investing in a storage infrastructure project.
This is my pet peeve. The first words uttered in most, if not all storage requirements in my line of work are, “I want this many Terabytes of storage“. There are no other details and context of what the other requirement factors are, such as availability, performance, future growth, etc. Or even the goals to achieve when purchasing a storage system and operating it. What is the improvement they are looking for?What are the problems to solve?
Where is the OKR?
It pains me to say this. For the folks who have in the IT industry for years, both end users and IT purveyors alike, most are absolutely clueless about OKR (Objectives and Key Results) for their storage infrastructure project. Many cannot frame the data challenges they are facing, and they have no idea where to go next. There is no alignment. There is no strategy. Even worse, there is no concept of how their storage infrastructure investments will improve their business and operations.
Just the other day, one company director from a renown IT integrator here in Malaysia came calling. He has been in the IT industry since 1989 (I checked his Linkedin profile), asking to for a 100TB storage quote. I asked a few questions about availability, performance, scalability; the usual questions a regular IT guy would ask. He has no idea, and instead of telling me he didn’t know, he gave me a runaround of this and that. Plenty of yada, yada nonsense.
In the end, I told him to buy a consumer grade storage appliance from Taiwan. I will just let him make a fool of himself in front of his customer since he didn’t want to take accountability of ensuring his customer get a proper enterprise storage solution in good faith. His customer is probably in the same mould as well.
Defensive Strategies as Data Foundations
A strong storage infrastructure foundation is vital for good Data Credibility. If you do the right things for your data, there is Data Value, and it will serve your business well. Both Data Credibility and Data Value create confidence. And Confidence equates Trust.
In order to create the defensive strategies let’s look at storage Availability, Protection, Accessibility, Management Security and Compliance. These are 6 of the 8 data points of the A.P.P.A.R.M.S.C. framework.
Offensive Strategies as Competitive Advantage
Once we have achieved stability of the storage infrastructure foundation, then we can turn over and drive towards storage Performance, Recovery, plus things like Scalability and Agility.
With a strong data infrastructure foundation, the organization can embark on the offensive, and begin their business transformation journey, knowing that their data is well run, protection, and performs.
Alignment with Data and Business Goals
Why are the defensive and offensive strategies requiring alignment to business goals?
The fact is simple. It is about improving the business and operations, and setting OKRs is key to measure the ROI (return of investment) of getting the storage systems and the solutions in place. It is about switching the cost-fearing (negative) mindset to a profit-conviction (positive) mindset.
For example, maybe the availability of the data to the business is poor. Maybe there is the need to have access to the data 24×7, because the business is going online. The simple measurable fact is we can move availability from 95% uptime to 99.99% uptime with an HA storage system.
Perhaps there are concerns about recoverability in the deluge of ransomware threats. Setting new RPO goals from 24 hours to 4 hours is a measurable objective to enhance data resiliency.
Or getting the storage systems to deliver higher performance from 350 IOPS to 5000 IOPS for the database.
What I am saying here is these data points are measurable, and they can serve as checkpoints for business and operational improvements. From a management perspective, these can be used as KPI (key performance index) to define continuous improvement of Data Confidence.
Furthermore, it is easy when a OKR dashboard is used to map the improvement markers when organizations use storage to move from point A to point B, where B equates to a new success milestone. The alignment sets the paths to the business targets.
Storage does not mean only Capacity
The sad part is what the OKRs and the measured goals alignments are glaringly missing in the minds of many organizations purchasing a storage infrastructure and data management solution. The people tasked to source a storage technology solution are not placing a set of goals and objectives. Capacity appears to be the only thing on their mind.
I am about to meet a procurement officer of a customer soon. She asked me this question “Why is your storage so expensive?” over email. I want to change her mindset, just like the many officers and C-levels who hold the purse strings.
Let’s frame the use storage infrastructure in the real world. Nobody buys a storage system just to keep data in there much like a puddle keeps stagnant water. Sooner or later the value of the data in the storage evaporates or the value becomes dull if the data is not used well in any ways, shape or form.
Storage systems and the interconnected pathways from on premises, to the next premises, to the edge and to the clouds serve the greater good for Data. Data is used, shared, shaped, improved, enhanced, protected, moved, and more to deliver Value to the Business.
Storage capacity is just one of the few factors to consider when investing in a storage infrastructure solution. In fact, capacity is probably the least important piece when considering a storage solution to achieve the company’s OKRs. If we think about it deeper, setting the foundation for Data in the defensive manner will help elevate value of the data to be promoted with the offensive strategies to gain the competitive advantage.
Storage infrastructure and storage solutions along with data management platforms may appear to be a cost to the annual budgets. If you know set the OKRs, define A to get to B, alignment the goals, storage infrastructure and the data management platforms and practices are investments that are worth their weight in gold. That is my guarantee.
On the flip side, ignoring and avoiding OKRs, and set the strategies without prudence will yield its comeuppance. Technical debts will prevail.
On the road, seat belt saves lives. So does the motorcycle helmet. But these 2 technologies alone are probably not well received and well applied daily unless there is a strong ecosystem and culture about road safety. For decades, there have been constant and unrelenting efforts to enforce the habits of putting on the seat belt or the helmet. Statistics have shown they reduce road fatalities, but like I said, it is the safety culture that made all this happen.
On the digital front, the ransomware threats are unabated. In fact, despite organizations (and individuals), both large and small, being more aware of cyber-hygiene practices more than ever, the magnitude of ransomware attacks has multiplied. Threat actors still see weaknesses and gaps, and vulnerabilities in the digital realms, and thus, these are lucrative ventures that compliment the endeavours.
Time to look at Data Management
The Cost-Benefits-Risks Conundrum of Data Management
And I have said this before in the past. At a recent speaking engagement, I brought it up again. I said that ransomware is not a cybersecurity problem. Ransomware is a data management problem. I got blank stares from the crowd.
I get it. It is hard to convince people and companies to embrace a better data management culture. I think about the Cost-Benefits-Risk triangle while I was analyzing the lack of data management culture used in many organizations when combating ransomware.
I get it that Cybersecurity is big business. Even many of the storage guys I know wanted to jump into the cybersecurity bandwagon. Many of the data protection vendors are already mashing their solutions with a cybersecurity twist. That is where the opportunities are, and where the cool kids hang out. I get it.
Cybersecurity technologies are more tangible than data management. I get it when the C-suites like to show off shiny new cybersecurity “toys” because they are allowed to brag. Oh, my company has just implemented security brand XXX, and it’s so cool! They can’t be telling their golf buddies that they have a new data management culture, can they? What’s that?
Ho hum. Another day, and another data leak. What else is new?
The latest hullabaloo in my radar was from one of Malaysia’s reverent universities, UiTM, which reported a data leak of 11,891 student applicants’ private details including MyKad (national identity card) numbers of each individual. Reading from the news article, one can deduced that the unsecured link mentioned was probably from a cloud storage service, i.e. file synchronization software such as OneDrive, Google Drive, Dropbox, etc. Those files that can be easily shared via an HTTP/S URL link. Ah, convenience over the data security best practices.
Cloud File Sync software
It irks me when data security practices are poorly practised. And it is likely that there is ignorance of data security practices in the first place.
It also irks me when many end users everywhere I have encountered tell me their file synchronization software is backup. That is just a very poor excuse of a data protection strategy, if any, especially in enterprise and cloud environments. Convenience, set-and-forget mentality. Out of sight. Out of mind. Right?
Convenience is not data security. File Sync is NOT Backup
Many users are used to the convenience of file synchronization. The proliferation of cloud storage services with free Gigabytes here and there have created an IT segment based on BYOD, which transformed into EFSS, and now CCP. The buzzword salad involves the Bring-Your-Own-Device, which evolved into Enterprise-File-Sync-&-Share, and in these later years, Content-Collaboration-Platform.
All these are fine and good. The data industry is growing up, and many are leveraging the power of file synchronization technologies, be it on on-premises and from cloud storage services. Organizations, large and small, are able to use these file synchronization platforms to enhance their businesses and digitally transforming their operational efficiencies and practices. But what is sorely missing in embracing the convenience and simplicity is the much ignored cybersecurity housekeeping practices that should be keeping our files and data safe.
For the uninformed, Clustered SMB brings highly available SMB file sharing services to mission critical environments. More importantly, Clustered SMB is high availability in a scale-out clustered architecture.
My view beyond HA SMB
I am not familiar with Clustered SMB in a NAS (Network Attached Storage). The world I am more familiar with is either having CIFS/SMB file services on a dual controller storage appliance or running Windows File Sharing on an Microsoft® Clustered Service (MSCS). Typically in these 2 types of HA SMB services, the scale up architecture require a shared access to a consolidated storage volume. Behind the scenes, there are many mechanisms at play to ensure that one, and only one, storage controller or HA host can have write access capabilities at one time. The most common mechanism is the SCSI-3 Persistent Reservation or sometimes known as SCSI fencing, using the SPC-3 (SCSI Primary Command) primitives. The whole objective is to prevent 2 nodes or hosts to writing to the shared storage volume at the same time and other issues like split-brain.
I was in Indonesia last week to meet with iXsystems™‘ partner PT Maha Data Solusi. I had the wonderful opportunity to meet with many people there and one interesting and often-replayed question arose. Why aren’t iX doing software-defined-storage (SDS)? It was a very obvious and deliberate question.
After all, iX is already providing the free use of the open source TrueNAS® CORE software that runs on many x86 systems as an SDS solution and yet commercially, iX sell the TrueNAS® storage appliances.
This argument between a storage appliance model and a storage storage only model has been debated for more than a decade, and it does come into my conversations on and off. I finally want to address this here, with my own views and opinions. And I want to inform that I am open to both models, because as a storage consultant, both have their pros and cons, advantages and disadvantages. Up front I gravitate to the storage appliance model, and here’s why.
My story of the storage appliance begins …
Back in the 90s, most of my work was on Fibre Channel and NFS. iSCSI has not existed yet (iSCSI was ratified in 2003). It was almost exclusively on the Sun Microsystems® enterprise storage with Sun’s software resell of the Veritas® software suite that included the Sun Volume Manager (VxVM), Veritas® Filesystem (VxFS), Veritas® Replication (VxVR) and Veritas® Cluster Server (VCS). I didn’t do much Veritas® NetBackup (NBU) although I was trained at Veritas® in Boston in July 1997 (I remembered that 2 weeks’ trip fondly). It was just over 2 months after Veritas® acquired OpenVision. Backup Plus was the NetBackup.
Between 1998-1999, I spent a lot of time working Sun NFS servers. The prevalent networking speed at that time was 100Mbits/sec. And I remember having this argument with a Sun partner engineer by the name of Wong Teck Seng. Teck Seng was an inquisitive fella (still is) and he was raving about this purpose-built NFS server he knew about and he shared his experience with me. I detracted him, brushing aside his always-on tech orgasm, and did not find great things about a NAS storage appliance. Auspex™ was big then, and I knew of them.
I joined NetApp® as Malaysia’s employee #2. It was an odd few months working with a storage appliance but after a couple of months, I started to understand and appreciate the philosophy. The storage Appliance Model made sense to me, even through these days.
Let’s face it. Data is bursting through its storage seams. And every organization now is storing too much data that they don’t know they have.
By 2025, IDC predicts that 80% the world’s data will be unstructured. IDC‘s report Global Datasphere Forecast 2021-2025 will see the global data creation and replication capacity expand to 181 zettabytes, an unfathomable figure. Organizations are inundated. They struggle with data growth, with little understanding of what data they have, where the data is residing, what to do with the data, and how to manage the voluminous data deluge.
The simple knee-jerk action is to store it in cloud object storage where the price of storage is $0.0000xxx/GB/month. But many IT departments in these organizations often overlook the fact that that the data they have parked in the cloud require movement between the cloud and on-premises. I have been involved in numerous discussions where the customers realized that they moved the data in the cloud moved too frequently. Often it was an erred judgement or short term blindness (blinded by the cheap storage costs no doubt), further exacerbated by the pandemic. These oversights have resulted in expensive and painful monthly API calls and egress fees.Welcome to reality. Suddenly the cheap cloud storage doesn’t sound so cheap after all.
The same can said about storing non-active unstructured data on primary storage. Many organizations have not been disciplined to practise good data management. The primary Tier 1 storage becomes bloated over time, grinding sluggishly as the data capacity grows. I/O processing becomes painfully slow and backup takes longer and longer. Sounds familiar?
The A in ABC
I brought up the ABC mantra a few blogs ago. A is for Archive First. It is part of my data protection consulting practice conversation repertoire, and I use it often to advise IT organizations to be smart with their data management. Before archiving (some folks like to call it tiering, but I am not going down that argument today), we must know what to archive. We cannot blindly send all sorts of junk data to the secondary or tertiary storage premises. If we do that, it is akin to digging another hole to fill up the first hole.
We must know which unstructured data to move replicate or sync from the Tier 1 storage to a second (or third) less taxing storage premises. We must be able to see this data, observe its behaviour over time, and decide the best data management practice to apply to this data. Take note that I said best data management practice and not best storage location in the previous sentence. There has to be a clear distinction that a data management strategy is more prudent than to a “best” storage premises. The reason is many organizations are ignorantly thinking the best storage location (the thought of the “cheapest” always seems to creep up) is a good strategy while ignoring the fact that data is like water. It moves from premises to premises, from on-prem to cloud, cloud to other cloud. Data mobility is a variable in data management.
The vocabulary of sources and sinks are beginning to appear in the world of data storage as we witness the new addition of data processing frameworks and the applications in this space. I wrote about this in my blog “Rethinking data. processing frameworks systems in real time” a few months ago, introducing my take on this budding new set of I/O characteristics and data ecosystem. I also started learning about the Kappa Architecture (and Lambda as well), a framework designed to craft and develop a set of amalgamated technologies to handle stream processing of a series of data in relation to time.
In Computer Science, sources and sinks are considered external entities that often serve as connectors of input and output of disparate systems. They are often not in the purview of data storage architects. Also often, these sources and sinks are viewed as black boxes, and their inner workings are hidden from the views of the data storage architects.
Diagram from https://developer.here.com/documentation/get-started/dev_guide/shared_content/topics/olp/concepts/pipelines.html
The changing facade of data stream processing presents the constant motion of data, the continuous data being altered as it passes through the many integrated sources and sinks. We are also see much of the data processed in-memory as much as possible. Thus, the data services from a traditional storage model of SAN and NAS may straggle with the requirements demanded by this new generation of data stream processing.
As the world of traditional data storage processing is expanding into data streams processing and vice versa, and the chatter of sources and sinks can no longer be ignored.
I haven’t had hands-on with Gluster for over a decade. My last blog about Gluster was in 2011, right after I did a proof-of-concept for the now defunct, Jaring, Malaysia’s first ISP (Internet Service Provider). But I followed Gluster’s development on and off, until I found out that Gluster was a feature in then upcoming TrueNAS® SCALE. That was almost 2 years ago, just before I accepted to offer to join iXsystems™, my present employer.
The eagerness to test drive Gluster (again) on TrueNAS® SCALE has always been there but I waited for SCALE to become GA. GA finally came on February 22, 2022. My plans for the test rig was laid out, and in the past few weeks, I have been diligently re-learning and putting up the scope to built a 6-node Gluster clustered storage with TrueNAS® SCALE VMs on Virtualbox®.
Gluster on OpenZFS with TrueNAS SCALE
Before we continue, I must warn that this is not pretty. I have limited computing resources in my homelab, but Gluster worked beautifully once I ironed out the inefficiencies. Secondly, this is not a performance test as well, for obvious reasons. So, this is the annals along with the trials and tribulations of my 6-node Gluster cluster test rig on TrueNAS® SCALE.
