Category Archives: Data Archiving

Backup – Lest we forget

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World Backup Day – March 31st

Last week was World Backup Day. It is on March 31st every year so that you don’t lose your data and become an April’s Fool the next day.

Amidst the growing awareness of the importance of backup, no thanks to the ever growing destructive nature of ransomware, it is important to look into other aspects of data protection – both a data backup/recovery and a data security –  point of view as well.

3-2-1 Rule, A-B-C and Air Gaps

I highlighted the basic 3-2-1 rule before. This must always be paired with a set of practised processes and policies to cultivate all stakeholders (aka the people) in the organization to understand the importance of protecting the data and ensuring data recoverability.

The A-B-C is to look at the production dataset and decide if the data should be stored in the Tier 1 storage. In most cases, the data becomes less active and these datasets may be good candidates to be archived. Once archived, the production dataset is smaller and data backup operations become lighter, faster and have positive causation as well.

Air gaps have returned to prominence since the heightened threats on data in recent years. The threats have pushed organizations to consider doing data offsite and offline with air gaps. Cost considerations and speed of recovery can be of concerns, and logical air gaps are also gaining style as an acceptable extra layer of data. protection.

Backup is not total Data Protection cyberdefence

If we view data protection more holistically and comprehensively, backup (and recovery) is not the total data protection solution. We must ignore the fancy rhetorics of the technology marketers that backup is the solution to ensure data protection because there is much more than that.

The well respected NIST (National Institute of Standards and Technology) Cybersecurity Framework places Recovery (along with backup) as the last pillar of its framework.

NIST Cybersecurity Framework

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Nakivo Backup Replication architecture and installation on TrueNAS – Part 1

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Backup and Replication software have received strong mandates in organizations with enterprise mindsets and vision. But lower down the rung, small medium organizations are less invested in backup and replication software. These organizations know full well that they must backup, replicate and protect their servers, physical and virtual, and also new workloads in the clouds, given the threat of security breaches and ransomware is looming larger and larger all the time. But many are often put off by the cost of implementing and deploying a Backup and Replication software.

So I explored one of the lesser known backup and recovery software called Nakivo® Backup and Replication (NBR) and took the opportunity to build a backup and replication appliance in my homelab with TrueNAS®. My objective was to create a cost effective option for small medium organizations to enjoy enterprise-grade protection and recovery without the hefty price tag.

This blog, Part 1, writes about the architecture overview of Nakivo® and the installation of the NBR software in TrueNAS® to bake in and create the concept of a backup and replication appliance. Part 2, in a future blog post, will cover the administrative and operations usage of NBR.

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IT Data practices and policies still wanting

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There is an apt and honest editorial cartoon about Change.

From https://commons.wikimedia.org/wiki/File:Who-Wants-Change-Crowd-Change-Management-Yellow.png

I was a guest of Channel Asia Executive Roundtable last week. I joined several luminaries in South East Asia to discuss about the topic of “How Partners can bring value to the businesses to manage their remote workforce“.

Covid-19 decimated what we knew as work in general. The world had to pivot and now, 2+ years later, a hybrid workforce has emerged. The mixture of remote work, work-from-home (WFH), physical office and everywhere else has brought up a new mindset and new attitudes with both the employers and their staff alike. Without a doubt, the remote way of working is here to stay.

People won but did the process lose?

The knee jerk reactions when the lockdowns of Covid hit were to switch work to remote access to applications on premises or in the clouds. Many companies have already moved to the software-as-a-service (SaaS) way of working but not all have made the jump, just like not all the companies’ applications were SaaS based. Of course, the first thing these stranded companies do was to look for the technologies to solve this unforeseen disorder.

People Process Technology.
Picture from https://iconstruct.com/blog/people-process-technology/

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Please cultivate 3-2-1 and A-B-C of Data Management

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My Sunday morning was muddled 2 weeks ago. There was a frenetic call from someone whom I knew a while back and he needed some advice. Turned out that his company’s files were encrypted and the “backups” (more on this later) were gone. With some detective work, I found that their files were stored in a Synology® NAS, often accessed via QuickConnect remotely, and “backed up” to Microsoft® Azure. I put “Backup” in inverted commas because their definition of “backup” was using Synology®’s Cloud Sync to Azure. It is not a true backup but a file synchronization service that often mislabeled as a data protection backup service.

All of his company’s projects files were encrypted and there were no backups to recover from. It was a typical ransomware cluster F crime scene.

I would have gloated because many of small medium businesses like his take a very poor and lackadaisical attitude towards good data management practices. No use crying over spilled milk when prevention is better than cure. But instead of investing early in the prevention, the cure would likely be 3x more expensive. And in this case, he wanted to use Deloitte® recovery services, which I did not know existed. Good luck with the recovery was all I said to him after my Sunday morning was made topsy turvy of sorts.

NAS is the ransomware goldmine

I have said it before and I am saying it again. NAS devices, especially the consumer and prosumer brands, are easy pickings because there was little attention paid to implement a good data management practice either by the respective vendor or the end users themselves. 2 years ago I was already seeing a consistent pattern of the heightened ransomware attacks on NAS devices, especially the NAS devices that proliferated the small medium businesses market segment.

The WFH (work from home) practice trigged by the Covid-19 pandemic has made NAS devices essential for businesses. NAS are the workhorses of many businesses after all.  The ease of connecting from anywhere with features similar to the Synology® QuickConnect I mentioned earlier, or through VPNs (virtual private networks), or a self created port forwarding (for those who wants to save a quick buck [ sarcasm ]), opened the doors to bad actors and easy ransomware incursions. Good data management practices are often sidestepped or ignored in exchange for simplicity, convenience, and trying to save foolish dollars. Until ….

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Celebrating MinIO

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“Essentially MinIO is a web server …“

I vaguely recalled Anand Babu Periasamy (AB as he is known), the CEO of MinIO saying that when I first met him in 2017. I was fresh “playing around” with MinIO and instantly I fell in love with software technology. Wait a minute. Object storage wasn’t supposed to be so easy. It was not supposed to be that simple to set up and use, but MinIO burst into my storage universe like the birth of the Infinity Stones. There was a eureka moment. And I was attending one of the Storage Field Days in the US shortly after my MinIO discovery in late 2017. What an opportunity!

I could not recall how I made the appointment to meeting MinIO, but I recalled myself taking an Uber to their cosy office on University Avenue in Palo Alto to meet. Through Andy Watson (one of the CTOs then), I was introduced to AB, Garima Kapoor, MinIO’s COO and his wife, Frank Wessels, Zamin (one of the business people who is no longer there) and Ugur Tigli (East Coast CTO) who was on the Polycom. I was awe struck.

Last week, MinIO scored a major Series B round funding of USD103 million. It was delayed by the pandemic because I recalled Garima telling me that the funding was happening in 2020. But I think the delay made it better, because the world now is even more ready for MinIO than ever before.

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How well do you know your data and the storage platform that processes the data

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Last week was consumed by many conversations on this topic. I was quite jaded, really. Unfortunately many still take a very simplistic view of all the storage technology, or should I say over-marketing of the storage technology. So much so that the end users make incredible assumptions of the benefits of a storage array or software defined storage platform or even cloud storage. And too often caveats of turning on a feature and tuning a configuration to the max are discarded or neglected. Regards for good storage and data management best practices? What’s that?

I share some of my thoughts handling conversations like these and try to set the right expectations rather than overhype a feature or a function in the data storage services.

Complex data networks and the storage services that serve it

I/O Characteristics

Applications and workloads (A&W) read and write from the data storage services platforms. These could be local DAS (direct access storage), network storage arrays in SAN and NAS, and now objects, or from cloud storage services. Regardless of structured or unstructured data, different A&Ws have different behavioural I/O patterns in accessing data from storage. Therefore storage has to be configured at best to match these patterns, so that it can perform optimally for these A&Ws. Without going into deep details, here are a few to think about:

  • Random and Sequential patterns
  • Block sizes of these A&Ws ranging from typically 4K to 1024K.
  • Causal effects of synchronous and asynchronous I/Os to and from the storage

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Storage Elephant Compute Birds

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Data movement is expensive. Not just costs, but also latency and resources as well. Thus there were many narratives to move compute closer to where the data is stored because moving compute is definitely more economical than moving data. I borrowed the analogy of the 2 animals from some old NetApp® slides which depicted storage as the elephant, and compute as birds. It was the perfect analogy, because the storage is heavy and compute is light.

“Close up of a white Great Egret perching on top of an African Elephant aa Amboseli national park, Kenya”

Before the animals representation came about I used to use the term “Data locality, Data Mobility“, because of past work on storage technology in the Oil & Gas subsurface data management pipeline.

Take stock of your data movement

I had recent conversations with an end user who has been paying a lot of dollars keeping their “backup” and “archive” in AWS Glacier. The S3 storage is cheap enough to hold several petabytes of data for years, because the IT folks said that the data in AWS Glacier are for “backup” and “archive”. I put both words in quotes because they were termed as “backup” and “archive” because of their enterprise practice. However, the face of their business is changing. They are in manufacturing, oil and gas downstream, and the definitions of “backup” and “archive” data has changed.

For one, there is a strong demand for reusing the past data for various reasons and these datasets have to be recalled from their cloud storage. Secondly, their data movement activities still mimicked what they did in the past during their enterprise storage days. It was a classic lift-and-shift when they moved to the cloud, and not taking stock of  their data movements and the operations they ran on these datasets. Still ongoing, their monthly AWS cost a bomb.

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The Starbucks model for Storage-as-a-Service

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Starbucks™ is not a coffee shop. It purveys beyond coffee and tea, and food and puts together the yuppie beverages experience. The intention is to get the customers to stay as long as they can, and keep purchasing the Starbucks’ smorgasbord of high margin provisions in volume. Wifi, ambience, status, coffee or tea with your name on it (plenty of jokes and meme there), energetic baristas and servers, fancy coffee roasts and beans et. al. All part of the Starbucks™-as-a-Service pleasurable affair that intends to lock the customer in and have them keep coming back.

The Starbucks experience

Data is heavy and they know it

Unlike compute and network infrastructures, storage infrastructures holds data persistently and permanently. Data has to land on a piece of storage medium. Coupled that with the fact that data is heavy, forever growing and data has gravity, you have a perfect recipe for lock-in. All storage purveyors, whether they are on-premises data center enterprise storage or public cloud storage, and in between, there are many, many methods to keep the data chained to a storage technology or a storage service for a long time. The storage-as-a-service is like tying the cow to the stake and keeps on milking it. This business model is very sticky. This stickiness is also a lock-in mechanism.

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What the heck is Storage Modernization?

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We often hear the word “modernization” thrown around these days. The push is to get the end user to refresh their infrastructure, and the storage infrastructure market is rife with modernization word. Is your storage ripe for “modernization“?

Many possibilities to modernize storage

To modernize, it has to be relative to legacy storage hardware, and the operating environment that came with it. But if the so-called “legacy” still does the job, should you modernize?

Big Data is right

When the word “Big Data” came into prominence a while back, it stirred the IT industry into a frenzy. At one point, Apache Hadoop became the poster elephant (pun intended) for this exciting new segment. So many Vs came out, but I settled with 4 Vs as the framework of my IT conversations. The 4Vs we often hear are:

  • Volume
  • Velocity
  • Variety
  • Veracity

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What If – The other side of Storage FUDs

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Streaming on Disney+ now is Marvel Studios’ What If…? animated TV series. In the first episode, Peggy Carter, instead of Steve Rogers, took the super soldier serum and became the first Avenger. The TV series explores alternatives and possibilities of what we may have considered as precept and the order of things.

As storage practitioners, we are often faced with certain “dogmatic” arguments which were often a mix of measured actuality and marketing magic – aka FUD (fear, uncertainty, doubt). Time and again, we are thrown a curve ball, like “Oh, your competitor can do this. Can you?” Suddenly you are feeling pinned to a corner, and the pressure to defend your turf rises. You fumbled; You have no answer; Game over!

I experienced these hearty objections many times over. The best experience was one particular meeting I had during my early days with NetApp® in 2000. I was only 1-2 months with the company, still wet between the ears with the technology. I was pitching the SnapMirror® to Ericsson Malaysia when the Scandinavian manager said, “I think you are lying!“. I was lost without a response. I fumbled spectacularly although I couldn’t remember if we won or lost that opportunity.

Here are a few I often encountered. Let’s play the game of What If …?

What If …?

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